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Southeast Branch Library Passport Services

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Southeast Branch Library – Passport Acceptance Facility

SOUTHEAST BRANCH LIBRARY – Quick Facts

  • The Southeast Branch Library is located at 5260 Hickory Hollow Parkway, #201, within a large commercial plaza in Antioch, TN.
  • Passport services are available by appointment only; walk-ins are not accepted. Appointments can be scheduled via phone at (615) 862-5874 or online.
  • Ample free surface parking is available directly in front of the library, shared with other plaza tenants, offering convenient access.
  • Routine passport processing currently averages 7.2 weeks, while expedited processing averages 2.5 weeks as of November 2024.
  • On-site passport photo services are available for an additional fee of $15, payable directly to the library.
  • Accepted payments for the U.S. Department of State fee include checks or money orders; the $35 execution fee to the library can also be paid by check or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At SOUTHEAST BRANCH LIBRARY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • ANTIOCH, TN

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • ANTIOCH, TN

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • ANTIOCH, TN

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SOUTHEAST BRANCH LIBRARY Passport Services: Hours, Location & What to Expect

Serving the Antioch area, the Southeast Branch Library, located prominently at 5260 Hickory Hollow Parkway, #201, stands as a cornerstone for community engagement and essential government services, particularly for its passport application acceptance facilities. This branch, a vital part of the Nashville Public Library system, is situated within a vibrant commercial plaza, strategically positioned just off the bustling intersection of Hickory Hollow Parkway and Bell Road. Its location ensures high accessibility for residents across several distinct Antioch neighborhoods, including the rapidly developing Cane Ridge area, the long-established Una community, and the diverse apartment complexes lining Murfreesboro Pike. The library draws a significant demographic, from young families seeking their children’s first passports to recent immigrants applying for U.S. citizenship documents, and seasoned travelers needing renewals for international journeys.

The Southeast Branch Library functions as more than just a repository of books; it’s a dynamic public resource. Its passport services are especially valued given the distance to federal passport agencies and other acceptance facilities outside Davidson County. This facility helps bridge a crucial gap, preventing residents from having to travel extensive distances, such as the nearly 90-mile journey to the Limestone County Circuit Court Clerks Office in Athens, AL, or the even further Madison County Probate Court in Huntsville, AL. The staff here are well-versed in the intricate requirements of passport applications, providing accurate guidance on everything from primary evidence of U.S. citizenship to acceptable forms of identification, ensuring a smooth process for applicants.

The specific suite number, #201, clarifies its presence within the larger retail complex, distinguishing it from surrounding businesses like the nearby Publix Super Market at Bell Road Plaza or the bustling Starbucks at the corner of Hickory Hollow Parkway and Bell Road. This precise placement within a high-traffic area makes it a natural fit for a service as essential as passport processing, integrating seamlessly into daily errands for many residents. The facility sees a consistent flow of visitors from various parts of Antioch, including families residing in the residential pockets off Old Hickory Boulevard and professionals living near the Smyrna border.

Historically, the Antioch area has experienced significant growth and demographic shifts since the late 20th century. What was once largely rural farmland has transformed into a diverse, suburban hub, attracting new residents from across the globe. This library branch, established to meet the evolving needs of this expanding population, reflects the community’s demand for local, accessible government services. The passport acceptance service was a strategic addition, recognizing Antioch’s increasing connectivity to national and international communities. The library itself, dating back to 1988, has continually adapted its offerings, from literacy programs to digital inclusion initiatives, and now, critical passport services.

Unique aspects of the Southeast Branch Library include its comprehensive children’s programming, which naturally brings many families through its doors, allowing for convenient access to passport information. Its proximity to prominent educational institutions like Antioch High School and Cane Ridge High School also means students applying for study abroad programs or youth needing their first passport for family trips find this location incredibly convenient. The overall atmosphere, characterized by helpful staff and a commitment to public service, extends directly to the passport application process. The library’s role is not just transactional but foundational, fostering a sense of civic engagement and global readiness right here in Antioch. Visible landmarks within a five-block radius include the Global Mall at the Crossings, situated about 0.7 miles southwest, and the expansive Cane Ridge Park, approximately 2 miles southeast. The library remains a key community asset, providing vital information and services to a diverse and dynamic populace.

1988
Building Established
1212
Years as Facility
4545
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6158625871.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at SOUTHEAST BRANCH LIBRARY at 5260 HICKORY HOLLOW PKWY, #201. Easy access from major highways.

🅿️ Parking Info

Securing parking for your passport appointment at the Southeast Branch Library is generally straightforward, as the facility is located within a large retail plaza at 5260 Hickory Hollow Parkway. This plaza offers an extensive, free surface parking lot with approximately 300 spaces, shared among the various businesses including the library, Publix, and several smaller retail outlets. The most convenient parking for the library entrance is typically found in the rows directly fronting the library building, along Hickory Hollow Parkway. You can usually find a spot within 50 to 100 feet of the main entrance, making for a very short walk of less than 0.1 miles. During peak library hours, such as after school on weekdays (3:00 PM – 6:00 PM) or Saturday afternoons, the closest spots might fill up, but alternative spaces are always available within a slightly longer but still manageable walk across the plaza, perhaps up to 200 feet. There are no paid parking garages or street parking meters directly associated with the library. For appointments, arriving 10-15 minutes early ensures you can comfortably find a prime spot and reach the passport services area without rushing. In summer, direct sun exposure in the lot can make car interiors quite hot, so consider using a sunshade. During winter, while rare, icy conditions could make the lot slick, so exercise caution when walking from your vehicle.

🚌 Public Transit

Accessing the Southeast Branch Library via public transit is a viable option for Antioch residents, primarily through Nashville’s WeGo Public Transit bus system. The most direct route is the WeGo Route 55 ‘Murfreesboro Pike,’ which provides service along Murfreesboro Pike and extends to the Hickory Hollow area. A key stop for reaching the library is at the intersection of Hickory Hollow Parkway and Bell Road, approximately a 0.3-mile walk from the library entrance. From this stop, you would proceed north on Hickory Hollow Parkway for about 5 minutes, and the library will be visible on your left within the retail plaza. Another option is WeGo Route 29 ‘Antioch Express,’ which connects downtown Nashville with the Antioch community. While this route has fewer direct stops immediately adjacent to the library, transfers to Route 55 or a slightly longer walk from stops along Bell Road are feasible. WeGo buses generally operate with a frequency of every 20-30 minutes during weekdays and slightly less often on weekends. A single adult ride costs $2.00, and a day pass is available for $4.00, offering unlimited rides. All WeGo buses are equipped with wheelchair ramps or lifts and designated seating areas, ensuring accessibility for all passengers. The stops are clearly marked, and real-time tracking is available via the WeGo app.

How to Apply for a Passport at SOUTHEAST BRANCH LIBRARY

Follow these simple steps to apply for your passport at the SOUTHEAST BRANCH LIBRARY’s office at 5260 HICKORY HOLLOW PKWY, #201. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into SOUTHEAST BRANCH LIBRARY (5260 HICKORY HOLLOW PKWY, #201) . We recommend arriving before closing. Call ahead at 6158625871.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at SOUTHEAST BRANCH LIBRARY

The process at Southeast Branch Library is designed for efficiency and clarity, ensuring a straightforward experience for all passport applicants. Upon arrival at the facility, you’ll enter through the main glass doors facing the large, shared parking lot, which directly fronts Hickory Hollow Parkway. The library’s interior boasts a modern, open architectural design with ample natural light, featuring high ceilings and a welcoming atmosphere. Immediately inside, you’ll observe the circulation desk to your right. For passport services, you’ll proceed past this initial information point and find the dedicated passport acceptance window, typically situated within the adult services area, often in a slightly more private corner towards the rear of the main reading room. This setup allows for focused interaction without significant distractions.

To check in, you will approach this designated window where a friendly, certified passport agent will greet you. They will confirm your appointment, usually by name and scheduled time. The typical appointment duration for a new passport application is precisely 18-22 minutes, assuming all your documents are correctly prepared and organized. This timeframe allows for thorough verification of identification, citizenship evidence, review of the DS-11 form, payment processing, and if needed, the on-site passport photo service. The layout of this dedicated area ensures a confidential environment for reviewing sensitive personal documents. The counter height is universally accessible, and the pathways throughout the library are wide, accommodating wheelchairs and strollers with ease. Restrooms are conveniently located near the children’s section, clearly marked. The library is committed to ensuring every visitor, regardless of mobility, can comfortably navigate the facility and complete their passport application.

ANTIOCH Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SOUTHEAST BRANCH LIBRARY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at SOUTHEAST BRANCH LIBRARY 12-13 weeks No travel urgency
Expedited at SOUTHEAST BRANCH LIBRARY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At SOUTHEAST BRANCH LIBRARY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While SOUTHEAST BRANCH LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What ANTIOCH Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. SOUTHEAST BRANCH LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. ANTIOCH, TN
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. ANTIOCH, TN
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ANTIOCH post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. ANTIOCH, TN

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People Also Ask About SOUTHEAST BRANCH LIBRARY

Local questions from ANTIOCH residents about visiting the City Clerk for passport services

Yes, the Southeast Branch Library processes expedited passport applications just like routine ones. When you complete your DS-11 form, you’ll simply check the box indicating ‘Expedited Service.’ This service carries an additional fee of $60 per application, payable to the U.S. Department of State. It significantly shortens the processing time, currently averaging 2.5 weeks as of November 2024, compared to the routine 7.2 weeks. While the library accepts and forwards your expedited application, the actual processing is handled by the National Passport Information Center. Remember, this fee covers the federal processing speed, not necessarily a faster delivery from the library to the processing center.

When applying at the Southeast Branch Library, the total cost for a new passport book for an adult (16 and older) is typically $190. This sum is divided into two separate payments. A check or money order for $130 is made out to the ‘U.S. Department of State’ for the passport book itself. Additionally, there is a mandatory $35 execution fee, which must be paid separately to the Nashville Public Library (Southeast Branch) via check or money order. For minors under 16, the passport book fee is $100, plus the $35 execution fee. Passport cards are available for $30 (adults) or $15 (minors) to the Department of State, also with the $35 execution fee. Photos, if taken on-site, are an additional $15 cash or credit card payable to the library.

The Southeast Branch Library primarily functions as an acceptance facility for new passport applications (Form DS-11) or applications for minors. If you are renewing an adult passport (Form DS-82), meaning your most recent passport was issued when you were 16 or older, is less than 15 years old, and is in good condition, you generally cannot renew it at this facility. Such renewals are typically done by mail directly to the U.S. Department of State. However, if your previous passport was issued when you were under 16, or if it is lost, stolen, or severely damaged, you will need to apply in person using Form DS-11, making the Southeast Branch Library the appropriate place to visit.

Yes, absolutely. The Southeast Branch Library operates strictly by appointment for all passport services to ensure efficient processing and minimize wait times for applicants. Walk-in services for passport applications are not available at this location. Appointments can be conveniently scheduled online through the Nashville Public Library’s official website or by calling the branch directly at (615) 862-5874 during their operating hours. Securing an appointment guarantees that a certified passport agent will be available to assist you, review your documents thoroughly, and correctly submit your application to the U.S. Department of State. It is highly recommended to book your slot several weeks in advance, especially during peak travel seasons.

If you require your passport with extreme urgency, beyond the standard expedited service, the Southeast Branch Library can still accept your application, but you’ll need to consider additional steps. For travel within 2-3 weeks, selecting expedited service and paying for 1-2 day delivery is usually sufficient. However, for travel within 14 days or for a life-or-death emergency, contacting a Passport Agency or Center directly is recommended. The closest Passport Agency is in Atlanta, GA. The library will process your application, but it cannot guarantee the delivery speed beyond what the U.S. Department of State offers. Always advise the library agent of your travel date, and consider purchasing the overnight return delivery option for your completed passport book.

Frequently Asked Questions

The passport office is located at 5260 HICKORY HOLLOW PKWY, #201, ANTIOCH, TN 37013. Get directions

Hours are . Call ahead at 6158625871.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “SOUTHEAST BRANCH LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Securing parking for your passport appointment at the Southeast Branch Library is generally straightforward, as the facility is located within a large retail plaza at 5260 Hickory Hollow Parkway. This plaza offers an extensive, free surface parking lot with approximately 300 spaces, shared among the various businesses including the library, Publix, and several smaller retail outlets. The most convenient parking for the library entrance is typically found in the rows directly fronting the library building, along Hickory Hollow Parkway. You can usually find a spot within 50 to 100 feet of the main entrance, making for a very short walk of less than 0.1 miles. During peak library hours, such as after school on weekdays (3:00 PM – 6:00 PM) or Saturday afternoons, the closest spots might fill up, but alternative spaces are always available within a slightly longer but still manageable walk across the plaza, perhaps up to 200 feet. There are no paid parking garages or street parking meters directly associated with the library. For appointments, arriving 10-15 minutes early ensures you can comfortably find a prime spot and reach the passport services area without rushing. In summer, direct sun exposure in the lot can make car interiors quite hot, so consider using a sunshade. During winter, while rare, icy conditions could make the lot slick, so exercise caution when walking from your vehicle.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

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