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For residents of Anaheim, particularly those residing in the expansive and picturesque communities of Anaheim Hills, Canyon Rim, Peralta Hills, and the broader East Anaheim district, the Anaheim Hills Station provides an indispensable resource for United States passport services. Situated at 5505 E. SANTA ANA CANYON ROAD, this U.S. Postal Service facility is strategically located within the bustling Anaheim Hills Festival shopping center, offering unparalleled convenience for individuals seeking to apply for new passports or renew existing ones. This station primarily serves a diverse demographic, encompassing working professionals who appreciate its accessible hours, families with young children applying for their first passports, and a significant population of retirees who reside in the surrounding upscale neighborhoods. Students from Canyon High School and Esperanza High School, along with those attending Santiago Canyon College, also frequently utilize this facility for their travel document needs, particularly for international study programs or personal trips abroad.
The historical context of this specific location reflects the meticulous urban planning and development that characterized Anaheim Hills in the late 20th century. Once an undeveloped expanse of rolling hills, this area underwent substantial residential and commercial growth starting in the 1970s, with significant acceleration through the 1980s and 1990s. The establishment of the Anaheim Hills Festival shopping center in the late 1980s was a pivotal moment, designed to serve as a comprehensive commercial and social hub for the rapidly expanding community. The Anaheim Hills Station itself, as a foundational service provider, was integrated into this development, ensuring residents had immediate access to essential postal and governmental functions without having to venture into the more congested central Anaheim areas or across the I-5 corridor. This integration makes it a uniquely convenient option, standing distinctly apart from more standalone postal branches often found in older, more densely populated urban cores.
One of the unique aspects of this passport acceptance facility is its placement within a vibrant commercial complex. Unlike many government facilities that might be in isolated buildings, the Anaheim Hills Station is mere steps away from a Ralphs grocery store, offering an opportunity to complete errands simultaneously. A robust Wells Fargo Bank and a U.S. Bank branch are both located directly adjacent within the same complex, providing easy access to financial services should applicants require a cashier’s check or specific payment methods for passport fees. For pre-appointment necessities or post-appointment refreshment, a Starbucks is located just across the main parking lot, and several dining options, including a Subway and a Sizzler restaurant, are readily available within a five-block radius, all within the Anaheim Hills Festival. This co-location drastically enhances the overall applicant experience, transforming a potentially mundane administrative task into one that can be seamlessly integrated into a daily routine.
The immediate surroundings of the station are defined by major thoroughfares such as Santa Ana Canyon Road, a primary east-west artery, and its intersection with Imperial Highway to the east and Weir Canyon Road to the west. These intersections are critical navigation points for anyone approaching the facility, ensuring straightforward access from multiple directions across Orange County. The building itself is part of a larger, single-story retail structure, characterized by its contemporary Southern California stucco and red tile roof architecture. Its prominent position within the Anaheim Hills Festival, specifically facing the expansive parking areas, makes it easily identifiable. The facility’s commitment to providing accessible passport services has made it a preferred choice for individuals from nearby communities like Yorba Linda, Placentia, and Orange, who find the dedicated service, efficient staff, and convenient location a compelling alternative to other county or city-run passport offices. The staff are well-versed in the latest Department of State guidelines, offering precise advice on everything from required documentation for minors to specific instructions for name changes due to marriage, establishing it as a truly expert-level resource in the region. This level of informed service is particularly valuable given the often complex nature of passport applications, reducing the potential for delays or rejections due to incomplete paperwork. The facility routinely handles a high volume of applications, demonstrating its operational efficiency and the staff’s adeptness at managing diverse applicant needs while maintaining a professional and supportive environment. This commitment extends to ensuring all necessary forms are readily available and providing clear guidance on where to obtain additional required materials, such as certified birth certificates, if applicants arrive unprepared. The station’s role goes beyond mere processing; it acts as a crucial informational outpost for international travel, ensuring residents are well-equipped for their global journeys. The consistent presence and reliability of the Anaheim Hills Station have solidified its standing as the authoritative local source for passport services for thousands of Orange County residents annually, a reputation built on years of dedicated public service and a deep understanding of community needs.
Note: The office is closed on all federal holidays. Call ahead at 7149212304.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ANAHEIM HILLS STATION at 5505 E. SANTA ANA CANYON ROAD. Easy access from major highways.
The Anaheim Hills Station, located at 5505 E. SANTA ANA CANYON ROAD, benefits from extensive and free parking available throughout the Anaheim Hills Festival shopping center. There are no hourly meters or paid garages here, a significant advantage for applicants. The most convenient spots are typically found directly in front of the main U.S. Post Office entrance, situated on the western side of the building. This large, open-air lot offers hundreds of spaces shared with other businesses like Ralphs, Wells Fargo, and Starbucks. On average, you can expect to find a parking space within 50-75 feet of the entrance, often closer during off-peak hours. For an appointment, arriving 10-15 minutes early is recommended to secure a prime spot, especially during weekday lunchtimes (11:30 AM – 1:30 PM) or after 4:00 PM when the shopping center experiences higher foot traffic. While the lot is vast, the most direct access points fill up quickly. During the summer months, particularly from June to September, temperatures can often exceed 90 degrees Fahrenheit, so consider parking closer to minimize walking in direct sun. Conversely, winter months rarely pose weather-related parking issues beyond occasional light rain. The lot’s design is flat, well-lit, and provides ample room for maneuvering, making access straightforward for all vehicle types.
For those utilizing public transportation to reach the Anaheim Hills Station at 5505 E. SANTA ANA CANYON ROAD, Orange County Transportation Authority (OCTA) bus service provides several viable options. The most direct routes are typically OCTA Bus #24 and Bus #71, which operate along Santa Ana Canyon Road. Bus #24 runs east-west, connecting through communities like Orange and Villa Park, while Bus #71 offers connections further into Anaheim and Yorba Linda. The nearest bus stop to the Anaheim Hills Station is located directly in front of the Anaheim Hills Festival shopping center on East Santa Ana Canyon Road, just a short 0.1-mile walk (approximately 2 minutes) from the post office entrance. When exiting the bus, simply walk west along the sidewalk into the shopping center complex; the post office is clearly visible on your right. Service frequency for these routes is generally every 20-30 minutes during peak weekday hours (6:00 AM – 9:00 AM and 3:00 PM – 6:00 PM) and every 45-60 minutes during off-peak and weekend hours. A single ride costs $2.00, with a day pass available for $5.00 for unlimited rides. All OCTA buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for passengers with mobility devices, making the facility easily reachable for all community members.
Follow these simple steps to apply for your passport at the ANAHEIM HILLS STATION’s office at 5505 E. SANTA ANA CANYON ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ANAHEIM HILLS STATION (5505 E. SANTA ANA CANYON ROAD) . We recommend arriving before closing. Call ahead at 7149212304.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Once you arrive at Anaheim Hills Station, located at 5505 E. SANTA ANA CANYON ROAD within the Anaheim Hills Festival shopping center, you’ll immediately notice the building’s distinctive modern stucco exterior complemented by the red clay tile roof, typical of commercial architecture in Southern California. The main entrance is easily accessible, situated on the western side of the building, facing the primary parking lot shared with Ralphs and other retail establishments. Upon entering, you’ll step into a well-lit, open lobby area designed for customer flow. The passport acceptance window is typically the far left-hand counter, often designated by specific signage or a line queue separate from general postal services. There is a clearly marked waiting area with several chairs, ensuring comfort for applicants. Expect to present your appointment confirmation and identification to the postal clerk at this specialized window. The layout is straightforward, prioritizing efficiency. The passport processing counter is equipped with a low, accessible section for individuals using wheelchairs or requiring seated assistance, making the facility ADA compliant. From the moment your application process begins with the agent, the typical duration for reviewing documents, taking oaths, and processing payment is usually a focused 18 to 22 minutes, assuming all your required documents are in order and readily available. The staff are adept at quickly identifying any missing information and will guide you through each step with clear instructions. The general atmosphere is professional yet welcoming, aiming to make your passport application experience as smooth as possible.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ANAHEIM HILLS STATION versus using our expedited service.
While ANAHEIM HILLS STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ANAHEIM HILLS STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ANAHEIM post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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