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Serving the Surprise area, the Coc/nwr/phx passport acceptance facility, located at 14264 W. Tierra Buena Lane, stands as a critical resource for residents seeking new U.S. passports or processing eligible renewals. This court facility is strategically positioned within the larger Surprise Civic Center complex, a government nexus that includes the Surprise City Hall directly to its east, the modern Hollyhock Branch Library just south, and the Public Safety Building nearby. This clustering of municipal services provides a convenient and central location for community members to conduct official business.
The specific address on West Tierra Buena Lane places the facility within the planned development that defines much of central Surprise. Itās situated west of the bustling Litchfield Road and north of Waddell Road, a rapidly expanding corridor of residential communities and commercial development. This area contrasts with the older, more established sections of Surprise found closer to Grand Avenue or Bell Road, showcasing the city’s strategic growth from its agricultural roots into a contemporary urban center. The facility primarily caters to the burgeoning population of master-planned communities like Marley Park, Asante, and even those in neighboring cities like El Mirage or Wittmann who find its West Valley location far more accessible than facilities in downtown Phoenix or Scottsdale.
Demographically, Coc/nwr/phx sees a varied array of applicants. Young families who have settled in Surpriseās newest neighborhoods frequently utilize the facility for first-time passports for their children, often for international travel, school trips, or family cruises. The significant retiree population from nearby Sun City West, Sun City Grand, and even Corte Bella also finds this court highly convenient. These individuals often seek renewals or new passports for seasonal travel as ‘snowbirds,’ preferring the organized and professional atmosphere of the court over potentially busier post office locations. Additionally, military personnel stationed at Luke Air Force Base, located approximately 15 miles southeast, and their families often choose this site for passport applications due to its secure, professional environment and relative proximity, especially for official travel documentation.
The unique aspect of applying for a passport at a court facility, particularly Coc/nwr/phx, lies in the distinct environment it offers. Unlike a standard post office, the court setting provides a more formal, typically quieter, and often less hurried experience. The passport acceptance agents here are typically employees of the Clerk of the Court, meaning they are experienced in handling sensitive legal documentation with a high degree of precision and adherence to protocol. Their meticulous approach ensures that all application forms, proof of citizenship, and identification documents are thoroughly reviewed to meet federal requirements, minimizing potential delays or rejections. The court facility specializes exclusively in passport acceptance services, allowing for focused attention on applicants without the typical distractions of a broader postal or judicial workload. This dedicated focus contributes to a smoother and more efficient application process for residents.
Surprise, founded in 1938 by Flora Mae Statler, was originally a mere 1 square mile of agricultural land. The area around West Tierra Buena Lane and the entire Civic Center complex was, until the late 1990s and early 2000s, largely undeveloped desert or citrus groves. The cityās population explosion, growing from just under 30,000 residents in 2000 to over 150,000 today, necessitated a significant expansion of municipal services. The establishment of this court building and the surrounding civic infrastructure represents a monumental investment in supporting this rapid growth. As Surprise transformed from a quiet agricultural outpost to a major West Valley economic and residential hub, the demand for local services like passport processing, which had historically required residents to travel to facilities in Glendale or Phoenix, became paramount. Coc/nwr/phx filled this local service gap, bringing essential federal document processing closer to the community.
Within a short walk of five blocks, several key landmarks enhance the area’s civic and recreational appeal. Directly east, across North Civic Center Plaza, stands the striking Surprise City Hall, a focal point of local governance. South of the complex is the expansive and award-winning Surprise Community Park, featuring multiple playgrounds, picnic areas, and a popular fishing lake, providing a recreational outlet before or after an appointment. The modern Hollyhock Branch Library, a quiet oasis for reading or research, is conveniently located within the same civic complex, a mere two-minute walk from the court. While slightly further, the renowned Surprise Stadium, less than a mile east on Bullard Avenue, draws significant crowds during spring training for MLB’s Kansas City Royals and Texas Rangers. Ottawa University’s Surprise campus, situated less than half a mile north on North Civic Center Plaza, contributes to the professional and educational atmosphere surrounding this vital passport facility.
Note: The office is closed on all federal holidays. Call ahead at 6023727907.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at COC/NWR/PHX at 14264 W. TIERRA BUENA LANE. Easy access from major highways.
The Coc/nwr/phx passport acceptance facility offers convenient, complimentary parking within a generously sized, shared surface lot that serves the entire Surprise Civic Center complex. This expansive lot is situated directly adjacent to the court building on its west and north sides, providing easy access. Specifically, the public parking area encompasses approximately 120 clearly marked spaces, ensuring ample availability for visitors during most business hours. Access to this primary parking lot is primarily from West Tierra Buena Lane, which runs directly in front of the building. Additional entry points are available from North Civic Center Plaza, which borders the east side of the complex. The closest parking spaces are located within 50 to 75 feet of the main north entrance, minimizing walking distance. For optimal parking, especially during peak afternoon hours between 1:00 PM and 3:00 PM, consider aiming for spaces on the west side of the lot, closer to the Hollyhock Library, where patron turnover can be slightly higher. Arriving 10 to 15 minutes before your scheduled appointment is a prudent strategy to secure a preferred spot. During the intense Arizona summer months, which typically span from June through September, daily temperatures frequently soar above 105Ā°F. It is highly advisable to actively seek out any available shaded parking spots, which are usually found along the perimeter of the lot near the sparse trees, or to park as close to the building entrance as possible to minimize exposure to the extreme heat. Always remember to bring water, especially during these periods. Winter months, conversely, offer very mild and pleasant parking conditions.
While Surprise is largely a car-dependent city, public transit options do exist for reaching the Coc/nwr/phx passport facility, primarily through the Valley Metro bus network. The most practical route for applicants without personal transportation involves utilizing Valley Metro Bus Route 170, also known as the Bell Road route. This route features a designated stop at the intersection of West Bell Road and North Bullard Avenue, which is situated approximately 0.7 miles directly north of the court facility. From the Bell Road and Bullard Avenue bus stop, a straightforward walk south on North Bullard Avenue for about 0.5 miles will lead you to West Tierra Buena Lane. At this intersection, turn east, or left, and the Coc/nwr/phx facility will become visible on your right within a mere 0.2 miles. On weekdays, Valley Metro Route 170 operates with a frequency of approximately every 30 to 45 minutes during the busiest morning and afternoon hours, and hourly during off-peak times. Weekend service is available but on a more limited schedule, so checking the exact timetable is essential. A single ride fare on Valley Metro is $2.00, with a convenient 1-day pass available for $4.00, allowing for unlimited rides across the entire system. Reduced fares are also offered for eligible seniors, individuals with disabilities, and youth. All Valley Metro buses are fully ADA accessible, equipped with functional ramps or lifts, and clearly marked seating areas for passengers utilizing wheelchairs or other mobility aids. The sidewalks leading from the bus stop to the facility are generally well-maintained and feature accessible curb cuts, facilitating easier travel. For residents requiring more direct assistance, the city of Surprise offers a Dial-A-Ride service for eligible seniors and individuals with disabilities, providing pre-booked, curb-to-curb transportation that can drop applicants directly at the court building’s entrance.
Follow these simple steps to apply for your passport at the COC/NWR/PHX’s office at 14264 W. TIERRA BUENA LANE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into COC/NWR/PHX (14264 W. TIERRA BUENA LANE) . We recommend arriving before closing. Call ahead at 6023727907.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
The process at Coc/nwr/phx begins the moment you approach the building on West Tierra Buena Lane. The facility showcases a contemporary desert architectural style, characterized by a blend of earth-toned stucco, natural stone accents, and large, thoughtfully designed shaded porticos that provide relief from the intense Arizona sun. Upon entering, you’ll utilize the main public entrance located prominently on the north side of the building, which is clearly marked. Be prepared to pass through standard court security measures, including a metal detector and a brief bag inspection, much like any courthouse.
Once past security, proceed directly to the Clerk of the Court’s main reception counter. This counter is immediately visible and slightly to your right upon entering the expansive, high-ceilinged lobby, which benefits from ample natural light. Inform the clerk that you have a scheduled passport appointment. You will then be directed to one of the designated passport service windows, typically window #3 or #4, which are specifically staffed for passport application processing. A comfortable, though functional, waiting area with seating is provided just beyond the security checkpoint, should there be a brief delay.
Each passport application typically takes between 18 to 22 minutes to process, assuming you have all your required documents and compliant photos ready. The layout of the service area ensures a relatively private and focused interaction with the acceptance agent, allowing for thorough document review and oath administration. The entire Coc/nwr/phx facility is fully compliant with ADA standards, featuring accessible ground-level entrances, wide hallways, automated entry doors, and clearly marked accessible restrooms. Designated accessible parking spaces are conveniently located directly outside the north entrance, offering close proximity for individuals with mobility challenges.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at COC/NWR/PHX versus using our expedited service.
While COC/NWR/PHX offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. COC/NWR/PHX was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The SURPRISE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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