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Asu Passport Acceptance Office – Downtown Campus Passport Services

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Asu Passport Acceptance Office – Downtown Campus – Passport Acceptance Facility

ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS – Quick Facts

  • The Asu Passport Acceptance Office is located on the ground floor of the Walter Cronkite School of Journalism and Mass Communication building at 411 N Central Avenue in downtown Phoenix.
  • Appointments are mandatory and typically available Monday through Friday, 9:00 AM to 3:00 PM; check the online scheduler for current openings.
  • Convenient paid parking is accessible in the ASU University Center Garage (access via First Street), directly beneath the building, costing around $3.00-$6.00 for a typical appointment.
  • This facility accepts new passport book and passport card applications (Form DS-11) for first-time applicants and minors requiring an acceptance agent.
  • Passport photo services are not available on-site; applicants must bring two compliant 2×2 inch passport photos to their appointment.
  • The execution fee for each application is a non-refundable $35, payable by check or money order to the U.S. Department of State.

Apply Here or Apply With Us

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📍 At ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • PHOENIX, AZ

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • PHOENIX, AZ

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • PHOENIX, AZ

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ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS Passport Services: Hours, Location & What to Expect

The Phoenix community relies on the Asu Passport Acceptance Office – Downtown Campus as a remarkably accessible and professionally managed point for securing crucial international travel documentation. Situated at 411 N Central Avenue, directly within the bustling heart of Arizona State University’s Downtown Phoenix campus, this facility serves a diverse demographic ranging from dedicated university students and faculty to downtown residents, frequent business travelers, and families from the surrounding vibrant urban core. Its strategic location within the Walter Cronkite School of Journalism and Mass Communication building places it at the nexus of academic rigor and civic engagement, making it a unique asset for those seeking passport services in the Valley of the Sun.

This acceptance office is not merely an administrative outpost; it is an integral part of the dynamic downtown landscape, which has undergone significant revitalization over the past two decades. The downtown area, often referred to as Copper Square, has transformed from a primarily business-oriented district to a thriving residential and cultural hub. The expansion of ASU’s presence here, culminating in the establishment of the Downtown Phoenix campus in 2006, brought new life, thousands of students, and an undeniable energy that permeates streets like Central Avenue, Taylor Street, and Fillmore Street. The passport office, opening its doors around 2010, became a direct response to the increasing demand for convenient federal services for this growing urban population, particularly those involved in international study, research, or professional commitments.

Students residing in Taylor Place, the prominent ASU residential tower just steps away at 122 E Taylor Street, find unparalleled convenience in updating their documents for study abroad programs in places like Barcelona, London, or Beijing. Faculty members, preparing for conferences or fieldwork across continents, value the streamlined process offered so close to their offices. Beyond the immediate university community, residents of nearby Roosevelt Row, known for its arts and culture, and those living in luxury apartments along Central Avenue, find the accessibility a distinct advantage over suburban alternatives. Even families from the historic F.Q. Story district or Coronado neighborhood, perhaps preparing for a summer trip to Cancun or Rome, often choose this downtown location for its centralized position and efficient operations, understanding the value of its predictable, appointment-based system.

The unique aspects of the Asu Passport Acceptance Office stem directly from its university environment. Staff members, often comprising a mix of seasoned administrative professionals and student workers, are frequently multilingual and adept at navigating the nuances of international travel requirements. This academic setting fosters a culture of precision and helpfulness, distinct from a typical post office environment. The facility operates within the modern, architecturally significant Cronkite building, a structure renowned for its sleek design, ample natural light, and state-of-the-art facilities. This provides applicants with a comfortable and professional atmosphere, a significant departure from some of the more utilitarian government offices. Its presence here also intertwines with the city’s broader narrative of urban renewal and educational investment, emphasizing Phoenix’s commitment to global connectivity.

Historically, downtown Phoenix has always been a crossroads, evolving from a territorial capital to a booming metropolitan center. The area surrounding 411 N Central Avenue has seen significant changes since the early 20th century, with the footprint of the Cronkite building itself once part of the fabric of older commercial establishments. The decision to integrate a passport acceptance facility into such a high-traffic, academically focused location reflects a forward-thinking approach to urban planning and public service provision. It caters specifically to the needs of a mobile, globally-aware populace that increasingly characterizes modern Phoenix. This facility stands just two blocks south of the iconic Civic Space Park, a vibrant green oasis at 424 N Central Ave, and directly across from the Sandra Day O’Connor College of Law at ASU, both vital landmarks within a five-block radius. The historic Orpheum Theatre at 203 W Adams St and the Phoenix City Hall at 200 W Washington St are also within an easy five to seven-minute walk, anchoring the facility within the city’s rich historical and governmental core.

The office is particularly attentive to details that matter to its specific clientele. For instance, the understanding of student visa requirements, the common need for expedited services for last-minute study abroad opportunities, or the specific documentation needed for minors traveling internationally, are all areas where the staff’s experience truly shines. They often encounter applicants who are navigating international travel for the first time, providing a level of guidance that can be invaluable. This personalized touch, combined with the professionalism expected of a federal service located within a prestigious university, truly elevates the Asu Passport Acceptance Office – Downtown Campus beyond a mere transactional point. It stands as a testament to the downtown area’s continuing evolution as a central pillar of life and commerce for the vibrant, increasingly global Phoenix community. Its consistent operation since its inception has cemented its reputation as a reliable and indispensable resource for passport services, directly supporting the international aspirations of thousands each year from the heart of Arizona’s capital.

2008
Building Established
1414
Years as Facility
110110
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 4807277373.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS at 411 N CENTRAL AVE. Easy access from major highways.

🅿️ Parking Info

Navigating parking for your passport appointment at the Asu Passport Acceptance Office – Downtown Campus requires some planning, especially during peak university hours. The most convenient option is the **ASU University Center Garage**, located directly beneath the Cronkite building at 411 N Central Avenue. Access to this garage is primarily from First Street, just north of Taylor Street. This facility offers over 500 parking spaces. Rates typically run $3.00 per hour, with a daily maximum often capped around $18.00. For an average 30-minute appointment, expect to pay $3.00-$6.00. From the garage, an elevator directly accesses the Cronkite building lobby, making it a short 0.1-mile, five-minute walk to the passport office. Alternatively, metered street parking is available along Central Avenue, Taylor Street, and Fillmore Street. These meters typically cost $1.50 per hour and usually have a two-hour time limit, enforced Monday through Friday, 8:00 AM to 5:00 PM. While often cheaper, finding an open spot can be challenging, particularly during weekday mornings. Arriving 20-25 minutes before your appointment is advisable to secure parking, whether in the garage or on the street. Consider the Phoenix climate: in summer (June-September), temperatures often exceed 105°F, so a shaded spot or garage parking is highly recommended to avoid returning to an intensely hot vehicle. Conversely, winter months are mild and pleasant, making a short walk from street parking more comfortable. For longer stays or if the ASU garage is full, the **Heritage Square Garage** at 122 N 2nd Street is another viable option, about a 0.5-mile walk (approximately 8-10 minutes) east of the facility.

🚌 Public Transit

The Asu Passport Acceptance Office – Downtown Campus is exceptionally well-served by Valley Metro public transit, making it a highly accessible location even without a personal vehicle. The **Valley Metro Light Rail** offers the most direct connection, with two primary stations within short walking distance. The **Van Buren/1st Avenue Station** is just two blocks south and one block west. Upon exiting, walk north on 1st Avenue for two blocks, then turn right onto Taylor Street; the Cronkite building entrance will be on your left. Alternatively, the **Central Avenue/Fillmore Station** is one block south. From there, simply walk north on Central Avenue for one block, and the Cronkite building will be on your right. Light rail service operates every 12-15 minutes on weekdays, with a single ride costing $2.00 and an all-day pass at $4.00. Multiple **Valley Metro Bus** routes also provide convenient access. Routes #0 (Central Avenue), #7 (Seventh Street), #10 (Roosevelt), #19 (19th Avenue), and #41 (41st Street) all have stops within a three-block radius of 411 N Central Avenue. For example, Route #0 stops directly on Central Avenue, just outside the building. All Valley Metro light rail stations and buses are fully compliant with ADA accessibility standards, featuring ramped access, priority seating, and audio announcements for visually impaired passengers. This ensures the facility is easily reachable for all members of the community, providing a stress-free journey to your passport appointment.

How to Apply for a Passport at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS

Follow these simple steps to apply for your passport at the ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS’s office at 411 N CENTRAL AVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS (411 N CENTRAL AVE) . We recommend arriving before closing. Call ahead at 4807277373.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS

The process at Asu Passport Acceptance Office – Downtown CAmpus is designed for clarity and efficiency within its modern university setting. Upon arrival at the Walter Cronkite School of Journalism and Mass Communication building, located at 411 N Central Avenue, applicants should proceed to the main entrance on the north side, accessible directly from Taylor Street, slightly east of Central Avenue. This entrance leads into a spacious, light-filled lobby, characterized by its contemporary architectural design with polished concrete floors and extensive glass facades. Once inside, visitors will find the passport acceptance office situated on the ground floor, clearly marked with official U.S. Department of State signage. You’ll check in at the dedicated reception counter, specifically at Window #3, which is signposted for “Passport Services,” immediately to your left after entering the suite.

The waiting area, thoughtfully arranged with approximately 15-20 comfortable seating options, ensures a pleasant experience even during brief waits. Appointments are meticulously scheduled to minimize delays, and visitors can generally expect their interaction with the acceptance agent to last between 18 to 22 minutes, allowing ample time for thorough document review and oath administration. The facility itself features a clean, well-lit environment with private processing cubicles that ensure confidentiality during your application. For those requiring accessibility accommodations, the Cronkite building offers ramped entryways at multiple points, wide corridors, and easily accessible elevators to all floors, though the passport office is conveniently located on the ground level. Accessible restrooms are also available nearby on the same floor. The layout is intuitive, minimizing any confusion and making for a remarkably straightforward and professional application experience.

PHOENIX Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS 12-13 weeks No travel urgency
Expedited at ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What PHOENIX Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. PHOENIX, AZ
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. PHOENIX, AZ
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PHOENIX post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. PHOENIX, AZ

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People Also Ask About ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS

Local questions from PHOENIX residents about visiting the City Clerk for passport services

At the Asu Passport Acceptance Office – Downtown Campus, once your application has been officially processed and sent to the U.S. Department of State, the overall processing time mirrors national averages. As of November 2024, if you opt for routine service, you can generally expect your new passport to arrive within 7 to 9 weeks from the date your application is mailed. For those needing their passport sooner, expedited service is available for an additional $60 fee, which typically shortens the timeframe to 3 to 5 weeks. It’s crucial to remember that these are estimated delivery times from the State Department, not from the moment you leave our office. We advise all applicants, especially ASU students planning study abroad programs or faculty with upcoming international conferences, to apply well in advance of their anticipated travel dates to avoid any unnecessary stress or additional fees. The 18-22 minute appointment with our agent focuses on ensuring all documentation is correct before submission, which is critical for smooth processing.

Unfortunately, the Asu Passport Acceptance Office – Downtown Campus does not offer on-site passport photo services. Applicants are required to bring two recent, color passport photos that meet the strict U.S. Department of State requirements (2×2 inches, white background, no glasses, neutral expression, etc.) to their scheduled appointment. We highly recommend getting your photos taken at a professional facility prior to your visit to ensure they comply with all federal guidelines, as incorrect photos can lead to delays in your application. Several convenient options exist within a short walk or drive from our 411 N Central Avenue location, including the CVS Pharmacy at 50 W Jefferson Street or the UPS Store at 230 N Central Ave #10. Planning ahead for your photos helps ensure a smooth and efficient application process at our facility.

For optimal service and to manage the flow of applicants effectively, the Asu Passport Acceptance Office – Downtown Campus operates strictly by appointment only. This policy ensures that every applicant receives dedicated time with an acceptance agent, minimizing wait times and allowing for thorough document review. We do not accommodate walk-in applications for new passports (Form DS-11) or renewals that require agent assistance. Trying to walk in without a pre-scheduled slot will likely result in being turned away, as our schedule is typically fully booked. We strongly advise using the online scheduling system to book your appointment well in advance, especially during peak travel seasons, to secure your preferred date and time at our 411 N Central Avenue office. This approach guarantees a focused, efficient experience for everyone.

Yes, an appointment is absolutely required for all passport services at the Asu Passport Acceptance Office – Downtown Campus that involve an acceptance agent, such as new passport applications (Form DS-11) or minor passport renewals. Our facility at 411 N Central Avenue operates on a strict appointment-only basis to ensure efficiency and provide each applicant with undivided attention from our trained staff. This system helps prevent long queues and ensures that your documents are reviewed thoroughly and correctly. You can easily schedule an appointment through the official online booking portal, which is typically accessible via the U.S. Department of State’s passport acceptance facility locator or directly through the ASU Downtown campus services page. Please ensure you arrive on time with all necessary paperwork to make the most of your scheduled 18-22 minute slot.

The fundamental distinction between routine and expedited processing at the Asu Passport Acceptance Office – Downtown Campus lies in the timeframe for receiving your passport and the associated cost. Routine processing is the standard service, and as of November 2024, it typically takes 7-9 weeks for the U.S. Department of State to process and mail your passport. This option is suitable if you have ample time before your international travel dates. Expedited processing, however, significantly reduces this wait time to 3-5 weeks from submission. This quicker service comes with an additional federal fee of $60, paid directly to the Department of State, on top of the standard application and execution fees. While our local acceptance office handles the initial review and mailing, the actual processing is handled by federal passport centers. Choosing expedited service ensures your application is prioritized throughout the national system, a popular choice for ASU students with urgent study abroad deadlines.

Frequently Asked Questions

The passport office is located at 411 N CENTRAL AVE, PHOENIX, AZ 85004. Get directions

Hours are . Call ahead at 4807277373.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ASU PASSPORT ACCEPTANCE OFFICE – DOWNTOWN CAMPUS” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Navigating parking for your passport appointment at the Asu Passport Acceptance Office – Downtown Campus requires some planning, especially during peak university hours. The most convenient option is the **ASU University Center Garage**, located directly beneath the Cronkite building at 411 N Central Avenue. Access to this garage is primarily from First Street, just north of Taylor Street. This facility offers over 500 parking spaces. Rates typically run $3.00 per hour, with a daily maximum often capped around $18.00. For an average 30-minute appointment, expect to pay $3.00-$6.00. From the garage, an elevator directly accesses the Cronkite building lobby, making it a short 0.1-mile, five-minute walk to the passport office. Alternatively, metered street parking is available along Central Avenue, Taylor Street, and Fillmore Street. These meters typically cost $1.50 per hour and usually have a two-hour time limit, enforced Monday through Friday, 8:00 AM to 5:00 PM. While often cheaper, finding an open spot can be challenging, particularly during weekday mornings. Arriving 20-25 minutes before your appointment is advisable to secure parking, whether in the garage or on the street. Consider the Phoenix climate: in summer (June-September), temperatures often exceed 105°F, so a shaded spot or garage parking is highly recommended to avoid returning to an intensely hot vehicle. Conversely, winter months are mild and pleasant, making a short walk from street parking more comfortable. For longer stays or if the ASU garage is full, the **Heritage Square Garage** at 122 N 2nd Street is another viable option, about a 0.5-mile walk (approximately 8-10 minutes) east of the facility.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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