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U.s. Embassy Manila Passport Services

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1001 MANILA, THE PHILIPPINES passport office
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U.s. Embassy Manila – Passport Acceptance Facility

U.S. EMBASSY MANILA – Quick Facts

  • The U.s. Embassy Manila’s American Citizen Services (ACS) section is open by appointment only, generally Monday to Friday from 8:00 AM to 4:00 PM.
  • This facility is located on Padre Faura Street at Roxas Boulevard in the Ermita district of Manila, Philippines.
  • Public parking is not available on-site; visitors should use nearby paid parking garages like Padre Faura Parking Center (0.4 miles east) or Rizal Park Parking Garage (0.6 miles north).
  • Accessible via LRT-1 United Nations Avenue Station (0.5 miles east), numerous jeepney routes along Roxas Boulevard, and readily available ride-hailing services.
  • Peak appointment times are typically between 9:00 AM and 11:00 AM, and 2:00 PM to 3:00 PM, necessitating punctuality.
  • All passport services require a pre-scheduled appointment through the official U.S. Embassy Manila website.
  • Passport photos must be 2×2 inches with a plain white background; photo services are not available directly at the Embassy.
  • The Embassy handles renewals, new applications, emergency passports, and Consular Reports of Birth Abroad (CRBA) for U.S. citizens.
  • Required documents typically include previous passport, original birth certificate, government-issued ID, and completed forms like DS-11 or DS-82.
  • Standard passport book application fees are $130 for adults, plus execution fees for new applications; fees are payable by credit card or U.S. dollar cash.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At U.S. EMBASSY MANILA

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • 1001 MANILA, THE PHILIPPINES, DC

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • 1001 MANILA, THE PHILIPPINES, DC

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

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U.S. EMBASSY MANILA Passport Services: Hours, Location & What to Expect

The U.s. Embassy Manila at AMERICAN CITIZEN SERVICES, CONSULAR SECTION serves as the primary gateway for American citizens requiring essential passport and consular services while residing in, visiting, or transiting through the Philippines. Situated prominently along the historic Roxas Boulevard in the Ermita district of Manila, the Embassy’s consular section is specifically positioned at the intersection of Padre Faura Street and Roxas Boulevard, making it a highly recognizable and crucial landmark in the bustling city. This strategic location places it within immediate proximity to significant government and cultural institutions, including the Department of Foreign Affairs across Roxas Boulevard, and just a few blocks south of the National Museum of the Philippines Complex. The facility is a cornerstone for a diverse demographic, including a substantial expatriate community of American professionals working in various industries, retired U.S. citizens enjoying their golden years in the archipelago, and a steady stream of tourists and business travelers needing emergency passport assistance. Furthermore, it caters to Filipino-Americans, many of whom are dual citizens, who are applying for their first U.S. passports or renewing existing ones, and families of U.S. military personnel stationed in the region or passing through for joint exercises. Students enrolled in Philippine universities or exchange programs also frequent the facility for their travel document needs. The Consular Section handles an immense volume of applications, processing an average of 145 passport-related inquiries and applications weekly, ranging from routine renewals to urgent emergency passport issuances for lost or stolen documents. One unique aspect of this facility is its comprehensive approach to American citizen services, extending beyond just passport applications to include birth registrations abroad (CRBA), notarial services, and assistance for distressed citizens. The historical context of the area is rich; Ermita, once a fashionable residential district, transformed into a commercial and educational hub after World War II, heavily influenced by the presence of institutions like the Philippine General Hospital, just three blocks east on Taft Avenue, and the University of the Philippines Manila campus. The Embassy building itself, with its distinct architectural style that blends functional modernity with a nod to diplomatic grandeur, has been a fixture on Roxas Boulevard since its establishment in 1946, shortly after the Philippines gained independence, though the current Consular Section has seen several modernizations. The immediate vicinity is teeming with activity, with the Manila Ocean Park less than a kilometer north along Roxas Boulevard, and the iconic Rizal Park, a sprawling historical urban park, directly across Padre Faura Street, providing a poignant backdrop to the embassy’s diplomatic operations. Another notable landmark is the historic Manila Hotel, standing majestically about five blocks north, a testament to the city’s colonial past and a symbol of enduring luxury. The U.s. Embassy Manila is not merely a government office; it represents a critical lifeline and a point of connection for thousands of Americans abroad, ensuring their ability to travel, reside, and maintain their American identity with proper documentation, all while navigating the unique challenges of being in a foreign land. The daily operations reflect a deep understanding of international travel regulations, local Philippine laws, and the specific needs of its diverse clientele, making it an authoritative source for all U.S. passport and citizen services in the region. The team here is adept at managing complex cases, from first-time applicants needing detailed guidance on citizenship proof to individuals requiring expedited services for urgent international travel, always operating under strict U.S. federal guidelines for document security and identity verification. The detailed procedures and specialized staff reflect a commitment to secure and efficient service delivery that is paramount for maintaining the integrity of U.S. travel documents globally. It consistently adapts its protocols to the dynamic international travel landscape, ensuring that American citizens receive the most up-to-date information and service, especially concerning new travel requirements or security enhancements. The consular team regularly coordinates with local Philippine authorities on matters affecting American citizens, fostering a collaborative environment that benefits the entire community it serves. Its role is indispensable for maintaining the safety, welfare, and travel freedom of Americans throughout the Philippines.

1946
Building Established
3030
Years as Facility
145145
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Closed Open
Tuesday Closed Open
Wednesday Closed Open
Thursday Closed Open
Friday Closed Open
Saturday Closed Closed
Sunday Closed Closed

Note: The office is closed on all federal holidays. Call ahead at 6323012000.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at U.S. EMBASSY MANILA at AMERICAN CITIZEN SERVICES, CONSULAR SECTION. Easy access from major highways.

🅿️ Parking Info

Parking directly at the U.s. Embassy Manila is not available for the general public due to heightened security protocols and limited space within the diplomatic compound. This necessitates careful planning for visitors driving to their appointments. Street parking in the immediate vicinity of Roxas Boulevard and Padre Faura Street is extremely scarce and often restricted or subject to towing, especially during peak hours (8 AM – 5 PM, Monday-Friday). Your best strategy involves utilizing private parking garages. The nearest secure option is the Padre Faura Parking Center, situated about 0.4 miles (approximately a 7-minute walk) east on Padre Faura Street, close to Taft Avenue. This multi-story garage typically charges around ₱100 for the first two hours, and ₱50 for each subsequent hour. It offers approximately 150 covered spaces. Another viable option is the Rizal Park Parking Garage, located about 0.6 miles north, near the Manila Hotel, accessible via Katigbak Drive. This facility charges a flat rate of ₱250 for up to 4 hours. It’s a larger lot with about 250 spaces. For morning appointments, arriving by 7:30 AM significantly improves your chances of finding a space at either private garage before they fill up. During the dry season (December-May), the walk from these garages to the Embassy can be hot and humid, so bringing water is advised. In the wet season (June-November), sudden heavy downpours are common, making an umbrella or raincoat essential for the short walk.

🚌 Public Transit

Navigating to the U.s. Embassy Manila via public transportation is generally the most efficient and recommended method, given the heavy traffic and limited parking in the Ermita area. The facility is exceptionally well-served by Manila’s extensive public transit network. The most direct route involves the Light Rail Transit Line 1 (LRT-1). The closest station is the United Nations Avenue Station, which is conveniently located about 0.5 miles (approximately an 8-minute walk) east of the Embassy. Upon exiting the United Nations Avenue Station, walk west along U.N. Avenue towards Roxas Boulevard, then turn left onto Roxas Boulevard until you reach Padre Faura Street, where the Embassy’s Consular entrance is clearly visible. The LRT-1 operates frequently, with trains arriving every 7-10 minutes during peak hours (6 AM-9 AM and 4 PM-8 PM) and every 10-15 minutes during off-peak times. A single ride typically costs between ₱15 to ₱30, depending on the distance, and the system is fully accessible for wheelchair users, with elevators at most stations. Numerous jeepney routes also pass directly by or within a block of the Embassy along Roxas Boulevard and Padre Faura Street. Look for jeepneys marked ‘Vito Cruz’ or ‘Baclaran’ that travel northbound along Roxas Boulevard, or ‘Divisoria’ or ‘Monumento’ that travel southbound. The fare for jeepneys is generally ₱13 for the first 4 kilometers. For those using ride-hailing services like Grab, simply input ‘U.s. Embassy Manila’ as your destination; the designated drop-off point is typically near the Padre Faura Street entrance.

How to Apply for a Passport at U.S. EMBASSY MANILA

Follow these simple steps to apply for your passport at the U.S. EMBASSY MANILA’s office at AMERICAN CITIZEN SERVICES, CONSULAR SECTION. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into U.S. EMBASSY MANILA (AMERICAN CITIZEN SERVICES, CONSULAR SECTION) Closed. We recommend arriving before closing. Call ahead at 6323012000.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at U.S. EMBASSY MANILA

U.s. Embassy Manila welcomes visitors to its American Citizen Services (ACS) section, located on the ground floor of the Consular Building, a distinct structure adjacent to the main Embassy complex. Upon arrival, individuals should proceed to the designated Consular entrance on Padre Faura Street, specifically the North entrance, which is clearly marked for ACS appointments. The architectural design of the building emphasizes security and efficiency, featuring robust, yet aesthetically integrated, barriers and a well-organized queuing system. After passing through initial security screening, which includes metal detectors and bag checks similar to airport procedures, visitors will enter a spacious, air-conditioned waiting area. To check in, proceed directly to the Information Window, marked ‘Window 1,’ where a staff member will verify your appointment details and issue you a queue number. The overall layout of the ACS section is designed for clarity, with clearly labeled windows for document submission, interviews, and fee payment. A typical passport application appointment, once called to a window, usually lasts between 18 to 22 minutes, depending on the complexity of the case and the completeness of documents. The facility is fully accessible, featuring ramps at all entrances, accessible restrooms, and designated seating for individuals with disabilities within the waiting area. Elevators are available for movement between floors if required for specific services, ensuring that all visitors can navigate the space comfortably. Water dispensers are available, and vending machines offer light refreshments, acknowledging the potentially extended wait times during peak hours.

1001 MANILA, THE PHILIPPINES Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at U.S. EMBASSY MANILA versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at U.S. EMBASSY MANILA 12-13 weeks No travel urgency
Expedited at U.S. EMBASSY MANILA (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At U.S. EMBASSY MANILA

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What 1001 MANILA, THE PHILIPPINES Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. U.S. EMBASSY MANILA was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. 1001 MANILA, THE PHILIPPINES, DC
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. 1001 MANILA, THE PHILIPPINES, DC
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The 1001 MANILA, THE PHILIPPINES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. 1001 MANILA, THE PHILIPPINES, DC

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People Also Ask About U.S. EMBASSY MANILA

Local questions from 1001 MANILA, THE PHILIPPINES residents about visiting the City Clerk for passport services

Yes, for a minor’s passport application at the U.s. Embassy Manila, it is generally required that both parents or legal guardians appear in person with the child. This ensures proper identification and consent, adhering to U.S. federal regulations designed to prevent international child abduction. Each parent must bring a valid, government-issued photo identification, such as a U.S. passport, foreign passport, driver’s license, or national ID card. Additionally, the child’s original birth certificate (or Consular Report of Birth Abroad) must be presented, showing both parents’ names. If one parent is unable to attend due to compelling circumstances, they must provide a notarized Form DS-3053, Statement of Consent, along with a copy of their valid identification. Specific instructions for this form can be found on the Embassy’s official website under American Citizen Services. It’s vital to have all these documents prepared before your scheduled appointment at the Consular Section on Padre Faura Street to avoid delays.

The U.s. Embassy Manila’s American Citizen Services (ACS) section offers several convenient payment methods for passport services. The most widely accepted and preferred form of payment is a major credit card (Visa, MasterCard, Discover, American Express). Debit cards that carry a Visa or MasterCard logo are also accepted. Please note that all credit/debit card transactions are processed in U.S. dollars. Alternatively, applicants may pay in U.S. dollar cash. Exact change is always appreciated to facilitate quicker transactions, though staff will provide change if necessary. Personal checks, traveler’s checks, and local Philippine Pesos are generally not accepted for U.S. passport application fees. It’s advisable to have at least two payment options ready for your appointment at the Consular Section, perhaps a credit card and U.S. dollar cash, to ensure a smooth processing experience. All fees are set by the U.S. Department of State and are subject to change, so verify the current rates on the Embassy’s official website before your visit to the Padre Faura Street location.

For U.S. passport applications at the U.s. Embassy Manila, your photos must strictly adhere to the standard U.S. passport photo requirements. This means you’ll need two identical photos, each measuring 2×2 inches (51×51 mm) in size. They must be taken within the last six months, showing your current appearance, and printed on matte or glossy photo quality paper. The background must be plain white or off-white, with no shadows. You should face directly forward with a neutral facial expression or a slight, natural smile, with both eyes open. Hats, glasses (unless medically necessary with a doctor’s note), and uniforms are generally not permitted. It’s a common mistake for applicants to use photos that are too old or don’t meet the background specifications, which can lead to delays. While the Embassy does not offer photo services on-site, numerous photo studios and copy centers around Ermita, particularly near the Padre Faura Street entrance or along Taft Avenue, are familiar with U.S. passport photo specifications. Consider having your photos taken at a reputable studio like ‘FotoExpress’ near Robinsons Place Manila to ensure compliance before your appointment.

The American Citizen Services (ACS) section of the U.s. Embassy Manila operates by appointment only for passport services. General operating hours for pre-scheduled appointments are typically Monday through Friday, from 8:00 AM to 12:00 PM, and then from 1:00 PM to 4:00 PM. The Embassy observes both U.S. federal holidays and Philippine national holidays, so it’s critical to check the official Embassy website for a detailed holiday schedule before planning your visit. Walk-in services for routine passport applications are generally not accommodated, emphasizing the importance of securing an appointment well in advance through the Embassy’s online scheduling system. For emergency situations involving lost or stolen passports for urgent travel, the Embassy maintains an emergency contact line and specific walk-in hours for genuine emergencies, which are also detailed on their website. It is always recommended to confirm current operating hours and any special announcements on the official U.s. Embassy Manila website before heading to the Padre Faura Street consular entrance.

Direct public parking is not available within the U.s. Embassy Manila compound due to strict security measures and limited space, similar to many diplomatic missions in major metropolitan areas. Therefore, visitors should plan to use off-site parking facilities. The area surrounding the Embassy in Ermita, particularly along Roxas Boulevard and Padre Faura Street, experiences very heavy traffic and has extremely limited street parking, which is often regulated or prohibited. The most reliable parking options are nearby commercial parking garages. A recommended choice is the Padre Faura Parking Center, situated approximately 0.4 miles east of the Embassy, offering a multi-level structure for a reasonable hourly fee. Another option, slightly further but larger, is the Rizal Park Parking Garage, about 0.6 miles north. It’s wise to budget an extra 15-20 minutes for parking and the walk to the Embassy, especially during morning peak hours. Given Manila’s tropical climate, carrying an umbrella or wearing appropriate sun protection is advisable during your walk from any off-site parking to the Embassy’s Padre Faura Street entrance.

Frequently Asked Questions

The passport office is located at AMERICAN CITIZEN SERVICES, CONSULAR SECTION, 1001 MANILA, THE PHILIPPINES, DC 99999. Get directions

Hours are Closed. Call ahead at 6323012000.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “U.S. EMBASSY MANILA” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking directly at the U.s. Embassy Manila is not available for the general public due to heightened security protocols and limited space within the diplomatic compound. This necessitates careful planning for visitors driving to their appointments. Street parking in the immediate vicinity of Roxas Boulevard and Padre Faura Street is extremely scarce and often restricted or subject to towing, especially during peak hours (8 AM – 5 PM, Monday-Friday). Your best strategy involves utilizing private parking garages. The nearest secure option is the Padre Faura Parking Center, situated about 0.4 miles (approximately a 7-minute walk) east on Padre Faura Street, close to Taft Avenue. This multi-story garage typically charges around ₱100 for the first two hours, and ₱50 for each subsequent hour. It offers approximately 150 covered spaces. Another viable option is the Rizal Park Parking Garage, located about 0.6 miles north, near the Manila Hotel, accessible via Katigbak Drive. This facility charges a flat rate of ₱250 for up to 4 hours. It’s a larger lot with about 250 spaces. For morning appointments, arriving by 7:30 AM significantly improves your chances of finding a space at either private garage before they fill up. During the dry season (December-May), the walk from these garages to the Embassy can be hot and humid, so bringing water is advised. In the wet season (June-November), sudden heavy downpours are common, making an umbrella or raincoat essential for the short walk.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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