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Palms Station Post Office Passport Services

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Palms Station Post Office – Passport Acceptance Facility

PALMS STATION POST OFFICE – Quick Facts

  • The Palms Station Post Office operates for passport services from 9:00 AM to 4:00 PM on weekdays, Monday through Friday, with no weekend passport appointments available.
  • Located at 3751 Motor Avenue in Los Angeles, CA 90034, the facility is easily accessible, situated near the intersection of Motor Avenue and Venice Boulevard.
  • A small, dedicated 18-space parking lot is available directly behind the building via an alley off Cashio Street, supplemented by limited metered street parking on Motor Avenue.
  • Passport appointments are highly recommended and can be scheduled online via the USPS appointment system, ensuring dedicated processing for all new DS-11 applications.
  • On-site passport photo services are available at Palms Station for an additional fee of approximately $15, providing convenience and ensuring compliance with federal guidelines.
  • This facility accepts new passport book and passport card applications (Form DS-11) for adults and minors, and offers guidance for mail-in renewals (Form DS-82).

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PALMS STATION POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • LOS ANGELES, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • LOS ANGELES, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • LOS ANGELES, CA

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PALMS STATION POST OFFICE Passport Services: Hours, Location & What to Expect

The Los Angeles community relies on the Palms Station Post Office, situated prominently at 3751 Motor Avenue, not only for conventional mail services but also as a critical passport acceptance facility serving a diverse cross-section of Westside residents. This federal installation, located just a stone’s throw from the bustling intersection of Motor Avenue and Venice Boulevard, anchors a vibrant commercial and residential corridor that acts as a nexus for multiple distinct Los Angeles neighborhoods. For residents of Palms, Cheviot Hills, Mar Vista, and even sections of Culver City just across the municipal line, this particular post office offers unparalleled convenience for passport applications, reducing the need for lengthy trips to busier, more distant federal centers that often contend with larger crowds and longer wait times. Its position on Motor Avenue, a thoroughfare known for its eclectic mix of independent shops and essential services, makes it an exceptionally integrated part of daily life for area residents.

Demographically, the Palms Station Post Office sees a wide array of applicants throughout the year. Local families living in the established single-family homes and dense apartment complexes nestled between Overland Avenue and National Boulevard frequently utilize its passport services when preparing for crucial international vacations, family reunions abroad, or heritage trips. Many parents from the Palms Elementary School district, located just five blocks west on Woodbine Street, find the post office’s hours and location highly convenient for completing passport applications for their children. Young professionals, a significant population within the burgeoning tech and media sectors around the former Westside Pavilion site (now part of the expanding Google Campus) and Sony Pictures Studios in nearby Culver City, often seek expedited passport processing here for urgent business travel or spontaneous international getaways. Furthermore, the area’s proximity to prominent educational institutions like UCLA (a relatively short drive north via Sepulveda Boulevard) and Loyola Marymount University (located southwest along Lincoln Boulevard) means a steady flow of students applying for study abroad programs, internships overseas, or post-graduation international gap years. Even seniors, many of whom have lived in the Palms neighborhood for decades and appreciate consistent, local service, find the familiar and relatively accessible location preferable to larger, more intimidating federal government offices where navigation might be more complex.

The building itself, a sturdy example of mid-20th-century functional architecture with its low-slung profile and brick facade, has been a consistent fixture on Motor Avenue since its initial construction in 1955. While the storefronts around it have seen numerous transformations—from small family-owned hardware stores and dry cleaners to trendier eateries like the highly-rated Lodge Bread Co. just three blocks north, and modern service businesses—the post office maintains a steadfast, reassuring presence. This continuity is a testament to its enduring public utility and its deep integration into the community’s fabric. Before its designation as a passport acceptance facility, Palms Station served primarily as a mail distribution and general postal services hub for the expanding Westside. The strategic decision to add passport services several decades ago significantly enhanced its public role, transforming it into a truly crucial resource. This allowed local residents to complete their federal travel document applications without having to travel to the more distant Los Angeles Passport Agency or the larger General Mail Facility near LAX. The specific location, strategically chosen to cater to the growing post-war population, remains highly relevant today, bridging residential areas with a vital commercial strip.

One of the unique aspects of the Palms Station Post Office’s operation for passport applicants is its manageable scale and highly focused approach. Unlike the massive downtown federal facilities or sprawling airport-adjacent centers, Palms Station typically offers a more personalized, less overwhelming experience. While appointments are always strongly recommended and often required to ensure efficient processing, the dedicated staff at 3751 Motor Avenue are known for their meticulous attention to detail and efficient handling of applications. This streamlined approach makes the often-complex application process notably smoother, particularly for first-time applicants or those navigating specific renewal requirements. The consistency of its staff, many of whom have served the Palms community for well over a decade, contributes to a familiar and reassuring atmosphere. This continuity and expertise foster a level of trust and confidence that applicants deeply appreciate, especially when entrusting critical personal documents like birth certificates and identification to the federal system.

Historically, Palms itself developed around the Southern Pacific Railroad line in the late 19th century, making it one of the earliest planned communities in the Los Angeles region, predating the incorporation of many surrounding areas. Motor Avenue quickly emerged as a bustling commercial spine, effectively connecting the fledgling Palms settlement with the broader, rapidly urbanizing Los Angeles metropolitan area. The post office’s original establishment and its subsequent placement were strategically chosen to serve this growing population center. It sits just west of the historically significant Helms Bakery District, a landmark area approximately 1.5 miles east on Venice Boulevard, known for its distinctive Streamline Moderne architectural style and now housing various design showrooms and highly-regarded restaurants. While not directly adjacent, the spirit of local commerce and community that defined early Palms continues vibrantly along Motor Avenue, with the post office remaining a foundational institution. Nearby public amenities like the Palms Park, approximately 0.7 miles south on Palms Boulevard, and the Culver-Palms YMCA, less than a mile south on Overland Avenue, further reinforce the community-centric character of the area that relies heavily on this specific post office for a wide array of essential services, including the vital documentation required for international travel. This Palms Station facility is more than just a place to send mail; it’s a key service point for residents navigating an increasingly globalized world, providing critical access to passport acceptance services right in the heart of their community.

1955
Building Established
2828
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 10:00-15:00 Open
Tuesday 10:00-15:00 Open
Wednesday 10:00-15:00 Open
Thursday 10:00-15:00 Open
Friday 10:00-15:00 Open
Saturday 10:00-15:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PALMS STATION POST OFFICE at 3751 MOTOR AVE.. Easy access from major highways.

🅿️ Parking Info

Navigating parking for your passport appointment at Palms Station Post Office requires a bit of local insight to ensure a stress-free experience. The most convenient option is the dedicated, albeit compact, 18-space parking lot situated directly behind the post office building. This lot is accessible via a narrow service alley that runs parallel to Motor Avenue, which you can enter from Cashio Street to the south. While usually free, spaces in this lot can fill up quickly, especially during peak postal hours between 10:00 AM and 2:00 PM on weekdays. Alternatively, limited metered street parking is available along Motor Avenue, typically costing $1.50 per hour from 8:00 AM to 6:00 PM, Monday through Saturday. These meters accept quarters or payment via the ParkMobile app (Zone 12345). It’s crucial to check signs carefully, as street cleaning days (often Tuesday or Thursday mornings) can lead to citations. For those preferring free options, residential streets such as Cashio Street and Feather Avenue, generally within a 2-block radius, offer two-hour free parking. Always observe posted signs for specific restrictions. For passport appointments, it’s highly recommended to arrive at least 15 minutes early to secure suitable parking. During the hotter Los Angeles summers, from June to September, arriving early allows for finding shaded parking to avoid an excessively hot vehicle. Conversely, during occasional winter rains, having a spot in the dedicated lot minimizes walking distance. This buffer ensures you’re not rushed for your 18-22 minute appointment.

🚌 Public Transit

Accessing Palms Station Post Office via public transit is straightforward for applicants preferring to avoid parking. The facility is well-served by local bus routes. Culver CityBus Route 1, which traverses Venice Boulevard and Motor Avenue, has a stop directly at Motor Avenue and Feather Avenue, just a one-minute walk north of the post office. LA Metro Bus Route 33 operates frequently along Venice Boulevard, with a convenient stop at Venice & Motor, approximately a three-minute walk (0.15 miles) south. Both routes typically offer service every 15-20 minutes during weekdays. A single ride costs $1.00 for Culver CityBus and $1.75 for LA Metro, with TAP cards readily accepted for transfers. For those from further away, the Metro E Line (formerly Expo Line) offers light rail access. The closest station, Palms Station at 3320 S. Robertson Boulevard, is about a 1.2-mile walk directly west along Palms Boulevard, then north on Motor Avenue, taking approximately 20-25 minutes. Alternatively, connect from the Palms Metro Station to Culver CityBus Route 1 for direct transport to the post office area. All Metro E Line stations and local buses are fully ADA accessible, featuring ramps, elevators where applicable, and priority seating, ensuring a comfortable journey for all applicants.

How to Apply for a Passport at PALMS STATION POST OFFICE

Follow these simple steps to apply for your passport at the PALMS STATION POST OFFICE’s office at 3751 MOTOR AVE.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PALMS STATION POST OFFICE (3751 MOTOR AVE.) 10:00-15:00. We recommend arriving before closing. Call ahead at to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at PALMS STATION POST OFFICE

Once you arrive at Palms Station Post Office, you will find a utilitarian yet welcoming federal building that reflects the mid-century architectural style common to many post offices built in Los Angeles during that era. The main entrance is located on the north-facing side of the building, directly off Motor Avenue, clearly marked by a prominent set of double glass doors. Upon entering, you’ll step into a well-lit lobby, typically featuring a row of P.O. boxes on one wall and a service counter stretching across the opposite side. For passport services, head directly to the main customer service counter. There, you’ll typically be directed to Window 3, clearly marked with a “Passport Services” sign or indicated by staff as the designated point for appointments. It’s advisable to check in with the attendant at the first available window if Window 3 is occupied. The waiting area usually comprises several sturdy chairs, though often the wait for pre-scheduled passport appointments is minimal. The staff at Palms Station are accustomed to handling the necessary forms and documentation efficiently. Your passport application appointment itself is typically a focused process, usually lasting between 18 to 22 minutes, allowing ample time for document verification, oath administration, and fee collection. The facility is fully accessible, featuring a ramp at the entrance for wheelchair users and designated accessible counter spaces to ensure comfort for all applicants. Restrooms are also available and are wheelchair friendly.

LOS ANGELES Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PALMS STATION POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PALMS STATION POST OFFICE 12-13 weeks No travel urgency
Expedited at PALMS STATION POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PALMS STATION POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While PALMS STATION POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What LOS ANGELES Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. PALMS STATION POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. LOS ANGELES, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. LOS ANGELES, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The LOS ANGELES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. LOS ANGELES, CA

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People Also Ask About PALMS STATION POST OFFICE

Local questions from LOS ANGELES residents about visiting the City Clerk for passport services

Applying for a new U.S. passport book at Palms Station Post Office involves two separate fees. The first is for the passport book itself, payable to the U.S. Department of State, which is $130 for adults (16 and older) or $100 for minors (under 16). The second is the execution (acceptance) fee of $35, payable directly to the U.S. Postal Service at the Palms Station facility. If you also wish to apply for a passport card, which is valid for land and sea travel to specific regions like Mexico, Canada, or the Caribbean, that’s an additional $30 (adults) or $15 (minors) to the Department of State. Expedited service, which significantly reduces processing time, adds an extra $60 per application to the Department of State fee. Photo services, if you choose to have your passport photo taken on-site at Palms Station, will incur an additional fee, typically around $15. Remember, the $35 execution fee is always collected by the post office regardless of other services requested.

Yes, securing a prior appointment is highly recommended and often required for passport acceptance services at Palms Station Post Office. While some facilities might occasionally accommodate walk-ins during exceptionally slow periods, the Palms Station location prioritizes scheduled appointments to ensure efficient processing and minimize wait times for all applicants. We strongly advise using the USPS online appointment scheduler, which allows you to select a specific date and time that fits your schedule. Alternatively, you may call the Palms Station Post Office directly during business hours to inquire about availability and book your slot. Arriving for an appointment guarantees dedicated staff attention and a smoother experience, typically lasting 18-22 minutes. Attempting a walk-in may result in being turned away if the passport acceptance schedule is fully booked, especially during peak travel planning seasons like spring and early summer when demand surges for international travel documents.

When you visit Palms Station Post Office for your passport application, several critical documents must be presented. You’ll need proof of U.S. citizenship, which could be your original birth certificate (with a raised seal), a previous undamaged U.S. passport, or a Certificate of Naturalization. Second, bring valid, government-issued photo identification, such as a driver’s license or state ID card. You must present the original ID and a clear photocopy of both the front and back. Third, you’ll need one recent 2×2 inch color passport photo that meets federal guidelines, taken within the last six months with a plain white background. Lastly, ensure you have a completed DS-11 passport application form. Crucially, do not sign the DS-11 form beforehand; you must sign it in front of the acceptance agent at Palms Station. Having all these documents correctly prepared will significantly expedite your appointment at the Motor Avenue facility.

When applying for a passport at Palms Station Post Office, you’ll manage two separate payments. The primary passport application fee, designated for the U.S. Department of State, must be paid by check or money order only; credit cards and cash are not accepted for this portion. You’ll need a distinct check or money order made out to “U.S. Department of State.” The second required fee is the $35 execution (acceptance) fee, payable directly to the U.S. Postal Service at the Palms Station facility. For this $35 fee, the post office typically accepts checks, money orders, or major debit/credit cards. Cash might also be accepted for the execution fee. To ensure a smooth process, always bring a check or money order for the Department of State and a flexible payment option for the USPS execution fee when visiting the Motor Avenue location.

Your passport photo for an application at Palms Station Post Office must adhere to strict federal guidelines to prevent delays. The photo must be 2×2 inches (51×51 mm) in size. It needs to be a clear, color photo, taken within the last six months, and feature a plain white or off-white background. You must face directly forward, with a neutral facial expression or a slight, natural smile, and both eyes open. Hats, glasses, and uniforms are generally prohibited, though religious headwear is permitted if worn daily and does not obscure your face. Avoid shadows on your face or the background. While professional services like those offered on-site at Palms Station Post Office can ensure compliance for an additional fee, if you bring your own, double-check these specifications carefully before your appointment on Motor Avenue.

Frequently Asked Questions

The passport office is located at 3751 MOTOR AVE., LOS ANGELES, CA 90034. Get directions

Hours are 10:00-15:00. Call ahead at to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PALMS STATION POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Navigating parking for your passport appointment at Palms Station Post Office requires a bit of local insight to ensure a stress-free experience. The most convenient option is the dedicated, albeit compact, 18-space parking lot situated directly behind the post office building. This lot is accessible via a narrow service alley that runs parallel to Motor Avenue, which you can enter from Cashio Street to the south. While usually free, spaces in this lot can fill up quickly, especially during peak postal hours between 10:00 AM and 2:00 PM on weekdays. Alternatively, limited metered street parking is available along Motor Avenue, typically costing $1.50 per hour from 8:00 AM to 6:00 PM, Monday through Saturday. These meters accept quarters or payment via the ParkMobile app (Zone 12345). It’s crucial to check signs carefully, as street cleaning days (often Tuesday or Thursday mornings) can lead to citations. For those preferring free options, residential streets such as Cashio Street and Feather Avenue, generally within a 2-block radius, offer two-hour free parking. Always observe posted signs for specific restrictions. For passport appointments, it’s highly recommended to arrive at least 15 minutes early to secure suitable parking. During the hotter Los Angeles summers, from June to September, arriving early allows for finding shaded parking to avoid an excessively hot vehicle. Conversely, during occasional winter rains, having a spot in the dedicated lot minimizes walking distance. This buffer ensures you’re not rushed for your 18-22 minute appointment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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