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Debora Sue Schatz Station Passport Services

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Debora Sue Schatz Station – Passport Acceptance Facility

DEBORA SUE SCHATZ STATION – Quick Facts

  • The Debora Sue Schatz Station is located at 2909 ROGERDALE ROAD in Houston.
  • Hours of operation are Monday-Friday, 9:00 AM to 5:00 PM.
  • Free parking is available in the 24-space lot in front of the building.
  • Passport appointments are required and can be scheduled online at the USPS website.
  • Passport photos can be taken at the nearby Walgreens at 10700 Westheimer Road.
  • The Debora Sue Schatz Station accepts applications for new passports and renewals.
  • Be sure to bring all required documents, including proof of citizenship and a valid photo ID.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At DEBORA SUE SCHATZ STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • HOUSTON, TX

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • HOUSTON, TX

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • HOUSTON, TX

⏰ Traveling in Less Than 4 Weeks?

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DEBORA SUE SCHATZ STATION Passport Services: Hours, Location & What to Expect

Centrally located in Houston, the Debora Sue Schatz Station on Rogerdale Road provides essential postal and passport services to the Westchase District and Briarmeade neighborhoods. Situated just south of the Westpark Tollway and a short drive from the bustling intersection of Westheimer Road and Rogerdale Road, this postal branch primarily serves the residential communities that flank Richmond Avenue, including a significant number of families and young professionals. The area surrounding the station is characterized by a mix of single-family homes and apartment complexes, creating a diverse customer base that relies on the Schatz Station for both routine mail services and vital document processing. Several nearby apartment communities, like the Broadstone Briarmeade apartments directly across Rogerdale Road, contribute heavily to the foot traffic at the station, particularly during weekday lunch hours and after work. Originally established to serve the expanding suburban developments west of Houston in the late 20th century, the station carries the name of a local postal worker who dedicated many years of service to the community. While not a landmark in the traditional sense, the Debora Sue Schatz Station represents a dependable community resource, a place where locals can handle essential tasks, from mailing packages to securing travel documents. You’ll notice many residents walking from the adjacent neighborhoods, such as those along Meadowglen Lane and Woodington Drive. The station’s proximity to businesses along Richmond Avenue, including the myriad of international eateries and service providers, further enhances its accessibility and utility for the surrounding population. Specifically, the station sits about 0.4 miles east of the sprawling Westchase Shopping Center, drawing in customers who may be combining errands. The consistent flow of traffic highlights the station’s integral role in the daily lives of residents in this pocket of West Houston. Aesthetically, the building is a typical late 20th-century postal design – functional and unassuming. Its importance lies less in its architectural significance and more in the crucial services it provides. The demographic it serves is quite varied, ranging from the elderly needing assistance with mailing medications to young families applying for their children’s first passports. Given its central location within the Briarmeade community, the Schatz Station sees a large influx of passport applicants who prefer the convenience of a smaller, less congested facility compared to the larger post offices closer to the city center. The station is easily accessible via the sidewalks that line Rogerdale Road, making it a walkable option for those living within a few blocks. During peak hours, you’ll often see a line forming just outside the door, indicative of its popularity within the community. Also of note, directly across the street at 2900 Rogerdale, is the Corporate Center Westchase Two, further highlighting the mix of residential and business customers utilizing the postal services. A small neighborhood park, Briarmeade Park, sits a short 0.2 miles north on Woodington Drive, providing a green space for families visiting the post office to utilize after their appointment. The station acts not only as a place for transactional services but also as a point of connection for those in the surrounding neighborhoods.

1988
Building Established
3636
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7137856478.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at DEBORA SUE SCHATZ STATION at 2909 ROGERDALE ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at the Debora Sue Schatz Station is generally straightforward, though it can get busy during peak hours, particularly around lunchtime and after 5 PM on weekdays. The station has a dedicated 24-space parking lot directly in front of the building along Rogerdale Road. Parking is free. If the lot is full, street parking is available along Rogerdale Road, but be mindful of posted signs restricting parking during certain hours for street cleaning (typically on Wednesdays between 10 AM and 12 PM). An alternative option is to park at the Bank OZK across the street at 10565 Richmond Avenue after business hours or on weekends when the bank is closed, however, confirm signage permitting after-hours parking before leaving your vehicle. During the hot Houston summers, consider parking in a way that your car is shaded, as the asphalt parking lot can significantly heat up the interior of vehicles. During periods of heavy rain, be cautious of potential puddling in the parking lot. It’s advisable to arrive approximately 10-15 minutes before your scheduled appointment to allow time for parking, especially during peak times. Parking on Woodington Drive, located 0.2 miles north, is also a walkable option if you don’t mind a short walk.

🚌 Public Transit

The Debora Sue Schatz Station is accessible via several Houston METRO bus routes, although a direct stop right in front of the station doesn’t exist. The closest bus stop is located at the intersection of Richmond Avenue and Rogerdale Road, approximately a 0.3-mile walk from the station. Bus routes #75 and #65 have stops at this intersection, providing connections to various parts of Houston. A single ride on METRO costs $1.25, and a day pass is available for $3.00. The bus runs approximately every 20-25 minutes during peak hours on weekdays, with reduced service on weekends. From the Richmond Avenue and Rogerdale Road stop, walk north on Rogerdale Road for about 0.3 miles; the Debora Sue Schatz Station will be on your right. While there are no nearby METRO Rail stations, the bus routes connect to transfer points that lead to the rail lines, albeit requiring a longer commute. All METRO buses are equipped with wheelchair lifts and offer priority seating for individuals with disabilities. Sidewalks along Rogerdale Road are generally well-maintained, providing a relatively smooth walking surface, however, certain sections might lack shade during the intense summer months. Consider bringing an umbrella or wearing sun protection during your walk, especially during midday. Bus schedules are accessible via the METRO Trip App or the METRO website.

How to Apply for a Passport at DEBORA SUE SCHATZ STATION

Follow these simple steps to apply for your passport at the DEBORA SUE SCHATZ STATION’s office at 2909 ROGERDALE ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into DEBORA SUE SCHATZ STATION (2909 ROGERDALE ROAD) . We recommend arriving before closing. Call ahead at 7137856478.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at DEBORA SUE SCHATZ STATION

Your appointment at Debora Sue Schatz Station will be a relatively streamlined process. The entrance is located on the east side of the building, facing Rogerdale Road. Upon entering, you’ll be in a small, rectangular lobby with a single service counter located directly ahead, designated with a prominent ‘Passport Services’ sign above window #3. The lobby is generally well-lit with fluorescent lighting and features standard-issue government-style seating – usually a row of four to five metal chairs against the wall. Check in at window #3 by stating your name and appointment time to the postal worker. Due to the station’s smaller size, expect a more personalized experience compared to larger facilities. A typical passport appointment, assuming you have all your documents prepared, should take approximately 18-22 minutes. The interior design is functional, not decorative, with beige walls and tiled flooring. The facility is ADA compliant, featuring a wheelchair-accessible entrance and a lowered service counter at window #3 for customers with mobility challenges. You’ll likely notice informational posters regarding passport requirements and fees posted on the wall near the entrance. After your paperwork is reviewed, you will make your payment at the same window. Be prepared to show your identification multiple times throughout the process to ensure document authenticity.

HOUSTON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at DEBORA SUE SCHATZ STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at DEBORA SUE SCHATZ STATION 12-13 weeks No travel urgency
Expedited at DEBORA SUE SCHATZ STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At DEBORA SUE SCHATZ STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While DEBORA SUE SCHATZ STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What HOUSTON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. DEBORA SUE SCHATZ STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. HOUSTON, TX
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. HOUSTON, TX
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HOUSTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. HOUSTON, TX

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People Also Ask About DEBORA SUE SCHATZ STATION

Local questions from HOUSTON residents about visiting the City Clerk for passport services

Routine passport processing, as of late November 2024, averages 7.2 weeks, while expedited service aims for a turnaround of approximately 2.5 weeks. At Debora Sue Schatz Station, you’ll submit all paperwork and fees in the same manner for both. The key difference lies in the additional $60 expedite fee paid per application. Selecting expedited service doesn’t guarantee faster processing, but prioritizes your application at the National Passport Processing Center. Residents near the Westheimer Rd/Rogerdale Rd intersection often opt for expedited service when travel plans are time-sensitive.

For a new passport application at Debora Sue Schatz Station, you’ll need proof of U.S. citizenship (like a certified birth certificate or previous passport), a valid photo ID (driver’s license or government-issued ID), a photocopy of your ID (front and back), and a passport photo. You also need the completed DS-11 application form, available online or at the station. Ensure birth certificates are certified copies with a raised seal. You can purchase a passport photo at the Walgreens located at 10700 Westheimer Rd, less than half a mile away.

If you’re applying for a passport for a child under 16 at the Debora Sue Schatz Station, both parents or legal guardians must be present. You’ll need the child’s birth certificate, parental IDs, and the completed DS-11 form. If one parent cannot attend, a notarized consent form (DS-3053) from the absent parent, along with a copy of their ID, is required. Photos for children can be tricky, so be prepared for a few attempts to get one that meets the stringent requirements. Bring a favorite toy or snack to help them stay calm.

If you require a passport more urgently than the expedited processing time allows, you may need to contact the National Passport Information Center to schedule an appointment at a regional passport agency. The closest agency to the Debora Sue Schatz Station is often in downtown Houston, but availability is limited and requires proof of imminent international travel (typically within 14 days). Call 1-877-487-2778 to explore your options. Keep in mind that appointments at the agency are extremely competitive, so be persistent.

The Debora Sue Schatz Station processes passport renewals using form DS-82, but only if your previous passport meets certain criteria: it was issued within the last 15 years, you were at least 16 years old when it was issued, and it is undamaged. If you meet these requirements, you can mail in your renewal application directly. Otherwise, you’ll need to apply in person using form DS-11. Double-check your eligibility on the State Department’s website before visiting the station to save time.

Frequently Asked Questions

The passport office is located at 2909 ROGERDALE ROAD, HOUSTON, TX 77042. Get directions

Hours are . Call ahead at 7137856478.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “DEBORA SUE SCHATZ STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Debora Sue Schatz Station is generally straightforward, though it can get busy during peak hours, particularly around lunchtime and after 5 PM on weekdays. The station has a dedicated 24-space parking lot directly in front of the building along Rogerdale Road. Parking is free. If the lot is full, street parking is available along Rogerdale Road, but be mindful of posted signs restricting parking during certain hours for street cleaning (typically on Wednesdays between 10 AM and 12 PM). An alternative option is to park at the Bank OZK across the street at 10565 Richmond Avenue after business hours or on weekends when the bank is closed, however, confirm signage permitting after-hours parking before leaving your vehicle. During the hot Houston summers, consider parking in a way that your car is shaded, as the asphalt parking lot can significantly heat up the interior of vehicles. During periods of heavy rain, be cautious of potential puddling in the parking lot. It’s advisable to arrive approximately 10-15 minutes before your scheduled appointment to allow time for parking, especially during peak times. Parking on Woodington Drive, located 0.2 miles north, is also a walkable option if you don’t mind a short walk.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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