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Reno Main Post Office Passport Services

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Reno Main Post Office – Passport Acceptance Facility

RENO MAIN POST OFFICE – Quick Facts

  • The Reno Main Post Office is located at 2000 Vassar Street, just two blocks east of Kietzke Lane, in a prominent commercial area.
  • Operating hours for postal services are typically Monday through Friday from 9:00 AM to 4:30 PM, with limited Saturday hours.
  • Ample free surface parking is available directly in front of the building, providing approximately 60-70 spaces for customer use.
  • Public transit is accessible via RTC RIDE Route 12, with a stop conveniently located at Kietzke Lane and Vassar Street, a short 0.2-mile walk away.
  • Peak times for passport services are generally between 11:30 AM and 1:30 PM, and again from 3:00 PM to 4:00 PM on weekdays.
  • Appointments are highly recommended for all passport services and can be scheduled online via the USPS appointment scheduler.
  • On-site passport photo services are available for a fee of $15, ensuring compliance with federal requirements.
  • This facility processes new passport applications (Form DS-11) and provides renewal services for eligible applicants.
  • Required documents include proof of U.S. citizenship (like an original birth certificate) and a valid government-issued photo identification.
  • Passport application fees are payable to the U.S. Department of State by check or money order, while the $35 execution fee to USPS can be paid by debit card, cash, or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At RENO MAIN POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • RENO, NV

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • RENO, NV

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • RENO, NV

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RENO MAIN POST OFFICE Passport Services: Hours, Location & What to Expect

The Reno Main Post Office at 2000 VASSAR STREET in Reno stands as a cornerstone of essential federal services for residents across a significant portion of the city and beyond. Situated strategically within the bustling commercial corridor, this facility is particularly accessible from the neighborhoods of South Meadows, Old Southwest Reno, and the rapidly developing areas near the Reno-Tahoe International Airport. Its location, just off the major arterial Kietzke Lane, and a short distance north of Plumb Lane, makes it a convenient destination for a broad spectrum of individuals and businesses seeking postal and passport services. This specific post office sees a diverse demographic of users, ranging from long-time Reno families residing in the older established homes around Idlewild Park to business travelers frequently passing through the nearby airport, and even a steady stream of students and faculty from the University of Nevada, Reno, when needing passport renewals for international studies or research trips. Families applying for their children’s first passports or renewing their own for upcoming vacations often frequent this location due to its ample parking and relatively straightforward access compared to downtown options.

Historically, the establishment of the Reno Main Post Office on Vassar Street reflects Reno’s mid-20th-century growth, moving from a smaller, centralized downtown facility to a more expansive, suburban-oriented location to accommodate the burgeoning population and increasing mail volume. While specific construction details of this particular Vassar Street building aren’t widely publicized in historical archives, its design and operational scale align with post offices built during the 1970s and 80s, a period of significant expansion for federal services to meet community needs in growing Sunbelt cities like Reno. The building itself is a testament to functional architecture, designed for high-volume public interaction and logistical efficiency, which remains its primary purpose today.

What sets this facility apart for passport services is its dedicated, professional staff who regularly handle a substantial volume of applications. Unlike smaller contract stations, the Reno Main Post Office is equipped with multiple passport acceptance agents and a system optimized for processing new applications (Form DS-11) and assisting with renewals that require agent review. The acceptance area operates within the main post office lobby, a clearly marked section providing privacy while maintaining the efficiency of a busy federal building.

Within five blocks, key landmarks include the Reno-Tahoe International Airport, which lies less than a mile east, making this an ideal stop for travelers. Directly west across Vassar Street is the sprawling Atlantis Casino Resort Spa, a prominent local fixture. Just a few blocks north on Kietzke Lane, you’ll find the Meadowood Mall area, offering various retail and dining options. Additionally, the Peppermill Resort Spa Casino is situated a little over a mile north, highlighting the concentration of commercial activity in this sector of Reno. These proximity points underscore the Reno Main Post Office’s integration into the daily rhythms of this dynamic part of the city, serving both the local community and those passing through the region. Its strategic placement continues to make it an indispensable resource for passport applicants seeking reliable and authoritative service.

1978
Building Established
3939
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7757880683.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at RENO MAIN POST OFFICE at 2000 VASSAR STREET. Easy access from major highways.

🅿️ Parking Info

Parking at the Reno Main Post Office on Vassar Street is generally straightforward, though it can become busier during peak hours. The facility offers a large, complimentary surface parking lot situated directly in front of the main entrance, accessible via Vassar Street. This free lot boasts approximately 60-70 clearly marked spaces, including several designated ADA-compliant spots closest to the entrance. For most passport appointments, which are pre-scheduled, finding a space within this main lot is usually not an issue, especially if you arrive 10-15 minutes prior to your scheduled time. Should the main lot be unexpectedly full, particularly during the holiday rush or peak mail collection times, limited overflow street parking is available on Vassar Street itself. While Vassar Street is primarily a thoroughfare, some segments allow for parallel parking, generally free of charge, but require a short walk of 1-2 blocks back to the entrance. There are no dedicated parking garages specifically for the post office in the immediate vicinity, nor paid street parking meters directly adjacent. Consider Reno’s distinct seasonal weather when planning your visit. During the summer months, from June to September, temperatures frequently exceed 90°F, so parking further away means a hotter walk. Conversely, winter brings potential for ice and snow, especially from December to February, making conditions underfoot slippery. Dress appropriately and allow extra time for adverse weather navigation, ensuring a safe and comfortable arrival for your passport appointment.

🚌 Public Transit

Accessing the Reno Main Post Office on Vassar Street via public transit is a viable option, primarily utilizing the Regional Transportation Commission (RTC) RIDE bus service. The most convenient route is RTC Route 12 (South Virginia Street/Kietzke Lane), which runs frequently along Kietzke Lane, a major artery located just two blocks west of the post office. There is a specific bus stop for Route 12 at the intersection of Kietzke Lane and Vassar Street (stop ID: 2197), making it exceptionally convenient. From this stop, a short, flat walk east for approximately 0.2 miles (or about 3 minutes) directly on Vassar Street will bring you to the post office entrance. Route 12 operates every 20-30 minutes on weekdays during peak hours (6 AM – 6 PM) and every 40-60 minutes during evenings and weekends. A single ride costs $2.00, with a day pass available for $5.00, which offers unlimited rides for 24 hours across the entire RTC network. All RTC RIDE buses are fully ADA accessible, equipped with wheelchair ramps and priority seating for individuals with disabilities, ensuring a comfortable and inclusive travel experience. This option presents a cost-effective and environmentally conscious alternative to driving, particularly for those living along the Kietzke Lane corridor or transferring from other major bus routes within Reno.

How to Apply for a Passport at RENO MAIN POST OFFICE

Follow these simple steps to apply for your passport at the RENO MAIN POST OFFICE’s office at 2000 VASSAR STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into RENO MAIN POST OFFICE (2000 VASSAR STREET) . We recommend arriving before closing. Call ahead at 7757880683.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at RENO MAIN POST OFFICE

The passport application process at Reno Main Post Office starts immediately upon entering the main building, typically through the primary entrance on the west side, directly facing the expansive parking lot. This entrance, easily identifiable by the standard USPS federal eagle emblem above the automatic sliding doors, opens into a spacious lobby. The interior features practical, durable finishes common in federal buildings, with robust tiled floors and high ceilings that contribute to a generally quiet atmosphere despite the volume of visitors. For passport services, you will proceed to the designated Passport Services counter, usually located at the far left end of the main customer service line, typically at Window #3 or #4, clearly marked by overhead signage.

Upon approaching the counter, a uniformed passport acceptance agent will greet you and guide you through the necessary steps. The typical appointment duration for a single passport applicant is remarkably efficient, generally taking approximately 20-25 minutes from check-in to final review, assuming all documents are correctly prepared. For families or multiple applicants, expect this to extend accordingly. The layout is designed for clarity, with a short waiting area adjacent to the passport windows, featuring several chairs. The entire facility, including the passport services area and restrooms, is fully ADA compliant, offering wide aisles, accessible counters, and ramps at all entry points. You’ll check in by presenting your appointment confirmation, and the agent will then meticulously review your forms and supporting documents, ensuring everything is in order before sealing your application.

RENO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at RENO MAIN POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at RENO MAIN POST OFFICE 12-13 weeks No travel urgency
Expedited at RENO MAIN POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At RENO MAIN POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While RENO MAIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What RENO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. RENO MAIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. RENO, NV
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. RENO, NV
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The RENO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. RENO, NV

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People Also Ask About RENO MAIN POST OFFICE

Local questions from RENO residents about visiting the City Clerk for passport services

When submitting your passport application at the Reno Main Post Office, the processing times are determined by the U.S. Department of State, not by the local facility. As of November 2024, routine processing for a passport application is averaging 7.2 weeks from the date the State Department receives your application. If you opt for expedited service, the average processing time is approximately 2.5 weeks. It’s important to remember that these estimates do not include mailing times to and from the State Department processing centers, which can add several days to a week on each end. The Reno Main Post Office will securely send your application package, but they cannot influence the federal processing speed once it leaves their care. Always factor in these additional transit days when planning international travel.

Regarding payment at the Reno Main Post Office for passport services, there are two distinct fees. The first is the passport application fee, which is paid directly to the U.S. Department of State. For this fee, the State Department strictly accepts only checks (personal, certified, cashier’s, traveler’s) or money orders. Credit cards or cash are not accepted for this portion. The second fee is the $35 execution fee, payable to the U.S. Postal Service for their acceptance agent services. For this $35 fee, the Reno Main Post Office can accept debit cards, cash, or money orders. To ensure a smooth transaction, it’s highly recommended to bring a check or money order for the larger State Department fee, alongside a debit card or cash for the smaller execution fee.

While the Reno Main Post Office at 2000 Vassar Street historically accommodated walk-in passport services, the current policy, especially given increased demand and staffing considerations, strongly recommends and often requires a pre-scheduled appointment. Attempting to walk in without an appointment carries a significant risk of being turned away, particularly during peak hours or if the passport acceptance agents are already occupied with scheduled clients. To avoid a wasted trip and ensure dedicated service, it is highly advisable to book an appointment through the USPS online appointment scheduler or by calling the facility directly during business hours. This guarantees that an agent will be available to assist you efficiently with your application.

Yes, the Reno Main Post Office conveniently offers on-site passport photo services. This is a significant advantage for applicants, as it ensures your photo meets all strict U.S. Department of State requirements immediately, reducing the chance of your application being delayed due to an incorrect photograph. The service costs $15 for two compliant passport photos. You can have your photo taken during your scheduled passport appointment, or even as a walk-in service during business hours (though it’s wise to call ahead for photo-only availability, especially if you don’t have an appointment for the application itself). This streamlines the process considerably, eliminating the need for a separate trip to a photo studio.

Yes, securing an appointment is definitively the most prudent course of action for passport services at the Reno Main Post Office. While some facilities might entertain walk-ins during slow periods, this Vassar Street location, being a busy federal hub, prioritizes scheduled appointments. An appointment guarantees that a passport acceptance agent is reserved to review your documentation and process your application. You can easily schedule an appointment online via the USPS Retail Customer Appointment Scheduler. Booking ahead ensures minimal waiting times and a more efficient process overall, preventing potential frustration or the need to return another day if agents are unavailable for unscheduled visitors. Always plan ahead to make your visit as smooth as possible.

Frequently Asked Questions

The passport office is located at 2000 VASSAR STREET, RENO, NV 89510. Get directions

Hours are . Call ahead at 7757880683.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “RENO MAIN POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Reno Main Post Office on Vassar Street is generally straightforward, though it can become busier during peak hours. The facility offers a large, complimentary surface parking lot situated directly in front of the main entrance, accessible via Vassar Street. This free lot boasts approximately 60-70 clearly marked spaces, including several designated ADA-compliant spots closest to the entrance. For most passport appointments, which are pre-scheduled, finding a space within this main lot is usually not an issue, especially if you arrive 10-15 minutes prior to your scheduled time. Should the main lot be unexpectedly full, particularly during the holiday rush or peak mail collection times, limited overflow street parking is available on Vassar Street itself. While Vassar Street is primarily a thoroughfare, some segments allow for parallel parking, generally free of charge, but require a short walk of 1-2 blocks back to the entrance. There are no dedicated parking garages specifically for the post office in the immediate vicinity, nor paid street parking meters directly adjacent. Consider Reno’s distinct seasonal weather when planning your visit. During the summer months, from June to September, temperatures frequently exceed 90°F, so parking further away means a hotter walk. Conversely, winter brings potential for ice and snow, especially from December to February, making conditions underfoot slippery. Dress appropriately and allow extra time for adverse weather navigation, ensuring a safe and comfortable arrival for your passport appointment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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