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Washoe County Clerk Passport Services

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Washoe County Clerk – Passport Acceptance Facility

WASHOE COUNTY CLERK – Quick Facts

  • The Washoe County Clerk facility at 1001 E. 9th Street, Bldg A, operates Monday through Friday, 8:00 AM to 5:00 PM, for passport services by appointment.
  • Located within the Washoe County Administration Complex, its north entrance faces E. 9th Street, near the intersection with Sutro Street.
  • A free 75-space visitor parking lot is available directly north of Building A, accessible from Sutro Street, approximately 0.1 miles walk to the entrance.
  • RTC RIDE Bus Routes 1 and 3 offer stops directly on E. 9th Street, providing convenient public transit access for applicants.
  • Peak times for passport appointments typically occur on Tuesday, Wednesday, and Thursday mornings, making early booking essential.
  • Appointments are mandatory for all passport services; scheduling can be done online via the Washoe County Clerk’s official website.
  • Passport photos are not taken on-site; applicants must bring two current, 2×2 inch, color passport photos to their appointment.
  • The facility accepts first-time applications (DS-11), minor passports, and applications for lost/stolen passports, with an execution fee of $35 payable by check or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At WASHOE COUNTY CLERK

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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Sarah M. • RENO, NV

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • RENO, NV

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

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WASHOE COUNTY CLERK Passport Services: Hours, Location & What to Expect

The Washoe County Clerk facility in Reno stands as a cornerstone of essential government services for residents across Northern Nevada, strategically positioned within the Washoe County Administration Complex at 1001 E. 9th Street, Building A. This location places it firmly in Reno’s government district, just east of the vibrant Downtown core and slightly north of the burgeoning Midtown area, making it a central and accessible point for a diverse array of passport applicants. The complex itself, a collection of modernist brick and concrete structures primarily developed in the late 1960s and early 1970s, offers a distinct contrast to the older historical buildings found further west towards the Truckee River.

Historically, the establishment of this administrative complex marked a significant period of consolidation for Washoe County government functions, moving many departments from disparate downtown locations into a more centralized, efficient campus. This move reflected Reno’s rapid post-war growth and the increasing demand for streamlined public services. The area around E. 9th Street and Valley Road, once a quieter residential and light industrial zone, transformed into a hub of civic activity, drawing daily traffic from across the city and beyond. Today, the Washoe County Clerk’s office continues this legacy, processing hundreds of passport applications annually, solidifying its role as a critical resource for international travel documentation.

Applicants visiting this facility hail from all corners of Washoe County, encompassing long-term residents from established neighborhoods like Old Southwest Reno and Caughlin Ranch, as well as newer families settling in communities like Spanish Springs and Golden Valley. A significant portion of its clientele includes students from the University of Nevada, Reno, located just a short distance southwest off N. Virginia Street, often applying for their first passports for study abroad programs or international internships. Additionally, professionals and business travelers commuting from Carson City, Stead, and even further east from Fernley find this location convenient due to its proximity to major arteries like I-80 and US-395. Families from Sparks and Incline Village also rely on this central facility for their children’s passport needs or expedited processing options.

What sets the Washoe County Clerk apart is its dedicated focus on efficient and precise document processing within a secure governmental environment. Unlike some smaller post office branches, the Clerk’s office operates with a specific mandate for vital records and official document handling, translating into a highly organized and often expedited experience for passport services. Staff members are thoroughly trained in complex application scenarios, including name changes, lost passports, and specific requirements for minors, providing a level of expertise that can be particularly reassuring for applicants navigating intricate rules. The facility doesn’t handle general postal services, which means the focus remains solely on the intricacies of passport acceptance.

Within five blocks of the Washoe County Clerk, applicants can observe several key landmarks that define this district. Immediately to the south, across E. 9th Street, sits the imposing Washoe County Courthouse, an active center for judicial proceedings. Just a block west on E. 9th Street is the Washoe County Health District, a vital public health resource for the region. Two blocks further west brings visitors to the Reno City Hall, another significant municipal building. To the north, within a comfortable walking distance, lies the Evelyn Mount Northeast Community Center, a local hub for recreation and community programs, signifying the blend of civic and social infrastructure in the immediate vicinity. These nearby institutions create a distinct, government-centric atmosphere around the Washoe County Clerk, underscoring its authoritative and indispensable role in the community’s administrative landscape.

1968
Building Established
3535
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-15:00 Open
Tuesday 9:00-15:00 Open
Wednesday 9:00-15:00 Open
Thursday 9:00-15:00 Open
Friday 9:00-15:00 Open
Saturday 12:00-15:00 Closed
Sunday 12:00-15:00 Closed

Note: The office is closed on all federal holidays. Call ahead at 7753282003.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at WASHOE COUNTY CLERK at 1001 E. 9TH STREET, BLDG A. Easy access from major highways.

🅿️ Parking Info

Parking at the Washoe County Clerk facility, located within the broader county complex at 1001 E. 9th Street, Reno, requires a bit of foresight. The most convenient option is the dedicated visitor parking lot, a 75-space, free surface lot situated directly north of Building A, accessible via Sutro Street. From E. 9th Street, you would turn north onto Sutro Street and the entrance will be on your immediate right. This lot offers direct pedestrian access to the north entrance of the building, a walk of approximately 0.1 miles. It typically fills up by 9:30 AM on weekdays, so arriving early, especially for morning appointments, is highly recommended. Alternatively, metered street parking is available along E. 9th Street at a rate of $1.50 per hour, Monday through Friday, 8:00 AM to 5:00 PM, with a two-hour limit. These meters accept coins or payment via the ParkMobile app (Zone #7752). While these spots are closer to the main entrance, availability can be inconsistent. For longer appointments or if the free lot is full, the Washoe County Parking Garage, located about 0.3 miles southwest off Court Street, offers paid parking at $1.00 per hour with a $7.00 daily maximum. However, this involves a slightly longer walk, traversing multiple city blocks. During Reno’s hot summer months, walking from more distant parking can be taxing, so consider an early arrival to secure a closer spot. In winter, be mindful of potential ice on sidewalks and in parking areas, particularly after a snowfall.

🚌 Public Transit

Accessing the Washoe County Clerk facility via public transit in Reno is a practical option, leveraging the Regional Transportation Commission (RTC) RIDE bus network. The most direct routes are RTC RIDE Route 1 and Route 3. Both routes have stops conveniently located on E. 9th Street, directly in front of or immediately adjacent to the Washoe County Administration Complex. Specifically, the eastbound Route 1 stop and the westbound Route 3 stop at the intersection of E. 9th Street and Sutro Street are your closest disembarkation points, placing you within a minute’s walk of Building A’s north entrance. If you’re coming from the main RTC Centennial Plaza Transit Center in downtown Reno (located at 100 E. 4th Street), you can catch either Route 1 or Route 3 heading east. Buses on these key routes generally operate every 15-20 minutes during peak weekday hours (7 AM – 6 PM) and every 30 minutes during off-peak times. A single ride costs $2.00, while an all-day pass is available for $5.00, payable with exact cash or using the RTC Washoe mobile app. All RTC RIDE buses are equipped with low-floor access ramps and designated seating areas to accommodate wheelchairs and other mobility devices, ensuring full accessibility for passengers. For those with visual impairments, audio announcements clearly state upcoming stops, including “Washoe County Complex.”

How to Apply for a Passport at WASHOE COUNTY CLERK

Follow these simple steps to apply for your passport at the WASHOE COUNTY CLERK’s office at 1001 E. 9TH STREET, BLDG A. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into WASHOE COUNTY CLERK (1001 E. 9TH STREET, BLDG A) 9:00-15:00. We recommend arriving before closing. Call ahead at 7753282003.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at WASHOE COUNTY CLERK

Once you arrive at Washoe County Clerk at 1001 E. 9th Street, Building A, you’ll find the primary public entrance situated on the north side of the building, directly facing E. 9th Street, under a modest concrete awning. The facility presents a functional, late-20th-century governmental architectural style, characterized by its robust brick exterior and practical design elements rather than elaborate ornamentation. Upon entering, you’ll step into a relatively spacious lobby area. The reception desk for general inquiries, separate from passport services, is typically located straight ahead, with a waiting area to your right featuring about 15-20 padded chairs.

For passport services specifically, you should proceed directly to the designated counter or window, usually clearly marked, on the immediate left side of the main entrance hall. There, you’ll check in with a clerk, confirming your appointment time and providing your name. You may be directed to a specific window, often Window #3 or #4, dedicated to passport acceptance. The overall layout is straightforward, designed for efficient pedestrian flow within a secure environment. The typical appointment duration for a routine passport application at this facility is highly efficient, usually ranging between 18 to 22 minutes, assuming all documents are in order. The facility is equipped with accessible ramps at all entrances, wide hallways, and an elevator to upper floors (though passport services are on the ground floor) to ensure full accessibility for all visitors. Restrooms are located down the main corridor to the right, beyond the waiting area, and are also fully accessible.

RENO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WASHOE COUNTY CLERK versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at WASHOE COUNTY CLERK 12-13 weeks No travel urgency
Expedited at WASHOE COUNTY CLERK (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At WASHOE COUNTY CLERK

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What RENO Residents Are Saying

Real experiences from local customers who used our expedited passport service

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People Also Ask About WASHOE COUNTY CLERK

Local questions from RENO residents about visiting the City Clerk for passport services

No, the Washoe County Clerk facility does not provide on-site passport photo services. This is a crucial detail for applicants to remember when preparing for their appointment at 1001 E. 9th Street, Building A. You must arrive with two current, regulation-compliant passport photos already in hand. These photos must be 2×2 inches, in color, taken within the last six months, and against a plain white or off-white background. Local options for obtaining passport photos include various pharmacies like the CVS Pharmacy at 1250 E. 9th Street (0.2 miles away), or professional photography studios found closer to the Midtown or Downtown areas. Ensure your photos meet all Department of State guidelines to avoid any delays during your application process at the Clerk’s office.

Whether you can renew your passport at the Washoe County Clerk largely depends on your specific renewal circumstances. If you meet the criteria for a DS-82 passport renewal (your previous passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and you still have it), you are generally advised to renew by mail directly to the U.S. Department of State. The Washoe County Clerk facility primarily serves as a passport acceptance agent for first-time applicants, minors, or those who cannot use the mail-in renewal process (e.g., lost/stolen passport, expired more than 15 years ago, or issued when you were under 16), which requires submitting form DS-11. If your situation necessitates using the DS-11 form, you can indeed apply here, but if eligible for DS-82, mail is usually the more efficient path.

Passport processing times fluctuate based on demand and current State Department operations, but as of November 2024, routine processing is estimated to average 7.2 weeks from the date your application is received by the National Passport Center. If you opt for expedited service, that timeframe shortens considerably to an average of 2.5 weeks. It’s important to understand that these timelines begin once your application leaves the Washoe County Clerk’s office and arrives at a passport agency, not from your appointment date. The Clerk’s office does its best to ensure your application is accurately completed and forwarded promptly, but they do not control the federal processing duration. Always plan your travel well in advance and consider the expedited option if your departure date is within 8-10 weeks.

No, the Washoe County Clerk facility strictly operates by appointment for passport services. To ensure efficient service and minimize wait times for all applicants, walk-in passport applications are generally not accepted. This policy helps maintain an organized flow, allowing staff ample time to meticulously review each application. You must schedule your appointment in advance, either online through the Washoe County Clerk’s official website or by calling their main office number during business hours. Arriving without a pre-scheduled appointment will likely result in being turned away, as all available slots are typically reserved. It’s advisable to book your appointment several weeks in advance, especially during peak travel seasons like spring and summer, to secure a convenient time.

The Washoe County Clerk facility processes passport applications during its standard business hours, which are typically Monday through Friday, from 8:00 AM to 5:00 PM. It is essential to remember that the office is closed on all observed federal and state holidays, so it’s always a good practice to check the official Washoe County Clerk website or call ahead if your appointment falls near a holiday. While the general office hours extend to 5:00 PM, passport application acceptance might conclude slightly earlier, often around 4:30 PM, to allow staff adequate time to finalize the day’s submissions. Always confirm the most current hours and any specific passport service availability when you schedule your appointment or prepare for your visit to 1001 E. 9th Street, Building A.

Frequently Asked Questions

The passport office is located at 1001 E. 9TH STREET, BLDG A, RENO, NV 89512. Get directions

Hours are 9:00-15:00. Call ahead at 7753282003.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WASHOE COUNTY CLERK” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Washoe County Clerk facility, located within the broader county complex at 1001 E. 9th Street, Reno, requires a bit of foresight. The most convenient option is the dedicated visitor parking lot, a 75-space, free surface lot situated directly north of Building A, accessible via Sutro Street. From E. 9th Street, you would turn north onto Sutro Street and the entrance will be on your immediate right. This lot offers direct pedestrian access to the north entrance of the building, a walk of approximately 0.1 miles. It typically fills up by 9:30 AM on weekdays, so arriving early, especially for morning appointments, is highly recommended. Alternatively, metered street parking is available along E. 9th Street at a rate of $1.50 per hour, Monday through Friday, 8:00 AM to 5:00 PM, with a two-hour limit. These meters accept coins or payment via the ParkMobile app (Zone #7752). While these spots are closer to the main entrance, availability can be inconsistent. For longer appointments or if the free lot is full, the Washoe County Parking Garage, located about 0.3 miles southwest off Court Street, offers paid parking at $1.00 per hour with a $7.00 daily maximum. However, this involves a slightly longer walk, traversing multiple city blocks. During Reno’s hot summer months, walking from more distant parking can be taxing, so consider an early arrival to secure a closer spot. In winter, be mindful of potential ice on sidewalks and in parking areas, particularly after a snowfall.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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