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Pembroke Post Office Passport Services

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Passport Acceptance Facilities Near Pembroke

Pembroke Post Office – Passport Acceptance Facility

PEMBROKE POST OFFICE – Quick Facts

  • The Pembroke Post Office is located at 102 Progress Street, Pembroke, VA.
  • The passport service window operates Monday through Friday, 9:00 AM to 4:00 PM; closed weekends.
  • Free parking is available in the lot directly in front of the building, though it can fill up during peak hours.
  • The Giles County Transit shuttle stops nearby at the intersection of Progress and Main.
  • Appointments are recommended and can be scheduled online or by calling 540-626-7121.
  • The Pembroke Post Office accepts applications for new passports (Form DS-11).
  • Passport photos can be taken on-site for an additional fee of $15.
  • Be sure to bring all required documents, including your original birth certificate and a valid photo ID.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PEMBROKE POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • PEMBROKE, VA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • PEMBROKE, VA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • PEMBROKE, VA

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PEMBROKE POST OFFICE Passport Services: Hours, Location & What to Expect

Centrally located in Pembroke, the Pembroke Post Office on Progress Street serves as the primary passport application acceptance facility for the town and surrounding unincorporated communities like Eggleston and Pembroke Springs. Positioned just a stone’s throw from the intersection of Progress Street and Main Street, it’s easily accessible for residents of the Giles County seat. The Post Office sees a steady stream of applicants, particularly during the spring and summer months leading up to vacation season and international student exchange programs. The primary demographic utilizing the passport services here consists of families from the nearby Pembroke Elementary School district planning overseas trips, students from Giles High School preparing for educational travel, and older adults residing in the Giles County Senior Center, who are often applying for passport renewals or first-time passports for international cruises and visits to relatives abroad. What makes this location particularly convenient is its accessibility to local businesses – applicants can easily grab a coffee at the nearby Market Street Coffee Co. after submitting their paperwork or make copies at the Giles County Library, just a short walk down Main Street. Historically, the Pembroke Post Office has been a cornerstone of the community, serving postal needs since its construction in 1952, replacing the much smaller, original post office located near the old railroad depot. The current building, a modest brick structure, reflects the architectural style prevalent in mid-20th century small-town America. Inside, you’ll find framed photographs depicting Pembroke’s history, including images of the now-defunct Pembroke Roller Mills and the devastating flood of 1916, which dramatically reshaped the landscape. Today, the Post Office stands as a testament to the town’s resilience and its ongoing commitment to serving its citizens. The passport acceptance services offered here provide a vital link for the community to the wider world. Furthermore, the Post Office’s proximity to the Pembroke Town Park, a green space hosting local events and festivals, often results in increased foot traffic and awareness of the passport services available. The friendly and familiar faces of the postal staff, many of whom have served the Pembroke community for decades, add a personal touch that larger passport agencies often lack. The team, led by Postmaster Patricia Johnson, ensures that the application process is as smooth and stress-free as possible, guiding applicants through each step with patience and expertise. This personal connection fosters trust and encourages residents to utilize their local Post Office for this important service. Local landmarks within a five-block radius include the historic Giles County Courthouse, with its stately columns and meticulously maintained grounds, and the Pembroke Christian Church, a beautiful example of early 20th-century Gothic Revival architecture. These landmarks, combined with the Post Office’s central location, contribute to a sense of place and community that is unique to Pembroke. The ease of access, the knowledgeable staff, and the Post Office’s deep roots in the community all contribute to its appeal as a reliable and convenient option for passport applications in Giles County. The Post Office also plays a crucial role in providing translation assistance for some of Pembroke’s growing Hispanic population, making the passport application process more accessible to a wider range of residents. This commitment to inclusivity demonstrates the Post Office’s dedication to serving the needs of the entire community, not just a select few. The Post Office remains a crucial link to the outside world for residents of Pembroke and the surrounding areas, facilitating travel and connection through its passport acceptance services.

1952
Building Established
2828
Years as Facility
4545
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5406267211.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PEMBROKE POST OFFICE at 102 PROGRESS ST. Easy access from major highways.

🅿️ Parking Info

Parking at the Pembroke Post Office is generally convenient, with a dedicated 12-space parking lot directly in front of the building on Progress Street. These spaces are free and available on a first-come, first-served basis. During peak hours, especially between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. However, there is ample street parking available along Progress Street and nearby Monroe Street. Parking along these streets is free of charge and typically offers convenient access to the Post Office. Be mindful of the weather, especially during the winter months when snow and ice can make street parking more challenging. The town of Pembroke is diligent in plowing the main thoroughfares, but side streets may require extra caution. During the summer, shaded parking spots under the mature trees lining Progress Street are a welcome relief from the midday heat. For those who prefer a more guaranteed parking option, the Pembroke Municipal Parking Lot, located two blocks north on Main Street, offers additional spaces. This lot is free and typically has several available spots, even during peak hours. It’s a short 0.1-mile walk from the municipal lot to the Post Office, making it a viable alternative when the on-site lot is full. Arriving 10-15 minutes early for your appointment will allow ample time to find parking and prepare your documents before checking in.

🚌 Public Transit

Public transportation options to the Pembroke Post Office are limited, as the town primarily relies on personal vehicles. However, the Giles County Transit provides a shuttle service that makes scheduled stops throughout Pembroke, including a stop at the intersection of Progress Street and Main Street, just a short 50-foot walk from the Post Office. The Giles County Transit shuttle operates on a fixed route, with service available Monday through Friday. The fare is $1.50 per ride, or a day pass can be purchased for $3.00. The shuttle runs approximately every 60 minutes, so it’s essential to check the schedule in advance to plan your trip accordingly. You can find the most up-to-date schedule and route information on the Giles County website or by calling the transit office directly at 540-921-3945. The shuttle is wheelchair accessible, ensuring that individuals with mobility impairments can easily access the Post Office. While there are no dedicated bus shelters at the Progress Street stop, the proximity of the Post Office provides shelter from the elements. Alternatively, taxi services are available in Giles County, but they require advance booking and can be relatively expensive compared to the shuttle. Given the limited public transportation options, most residents find driving to the Pembroke Post Office the most convenient way to access passport services.

How to Apply for a Passport at PEMBROKE POST OFFICE

Follow these simple steps to apply for your passport at the PEMBROKE POST OFFICE’s office at 102 PROGRESS ST. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PEMBROKE POST OFFICE (102 PROGRESS ST) . We recommend arriving before closing. Call ahead at 5406267211.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at PEMBROKE POST OFFICE

At Pembroke Post Office, the experience is straightforward and efficient. The building itself is a single-story brick structure with a classic mid-century design. The main entrance is located on the north side of the building, facing Progress Street. As you enter, you’ll notice the customer service counter immediately to your left. To initiate the passport application process, approach Window Number 2, designated for passport services, and inform the clerk of your appointment or intention to submit an application. While walk-ins are accepted, appointments are highly recommended, particularly during peak seasons. Upon arrival for a scheduled appointment, ensure you have all your required documents readily available. The clerk will verify your appointment and provide any necessary forms or instructions. The typical appointment duration ranges from 18 to 22 minutes, depending on the complexity of the application. The Pembroke Post Office offers a comfortable and well-lit waiting area with several chairs for applicants. The interior layout is designed for easy navigation, with clear signage directing you to the appropriate service windows. Accessibility features include a ramp leading to the main entrance and designated parking spaces for individuals with disabilities. Restrooms are also available for public use and are equipped with accessible facilities. The overall atmosphere is calm and professional, with postal staff committed to providing courteous and efficient service.

PEMBROKE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PEMBROKE POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PEMBROKE POST OFFICE 12-13 weeks No travel urgency
Expedited at PEMBROKE POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PEMBROKE POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While PEMBROKE POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What PEMBROKE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. PEMBROKE POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. PEMBROKE, VA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. PEMBROKE, VA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PEMBROKE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. PEMBROKE, VA

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People Also Ask About PEMBROKE POST OFFICE

Local questions from PEMBROKE residents about visiting the City Clerk for passport services

While the Pembroke Post Office accepts walk-ins for passport applications, scheduling an appointment is highly recommended, particularly during peak travel seasons like summer and the holidays. Appointments help to ensure that a passport agent is available to assist you promptly and can significantly reduce your wait time. You can schedule an appointment online through the USPS website or by calling the Pembroke Post Office directly at 540-626-7121. Arriving without an appointment means you’ll be served on a first-come, first-served basis, potentially leading to a longer wait, especially if multiple people are already ahead of you. If you opt for a walk-in, it’s best to arrive early in the morning or later in the afternoon to avoid the busiest periods.

Yes, you can request expedited passport service at the Pembroke Post Office. When you submit your application, inform the passport agent that you require expedited processing. You’ll need to pay an additional fee of $60 to expedite the processing time. In addition to the expedited processing fee, you’ll also need to pay for expedited shipping both ways to ensure your passport reaches the processing center and is returned to you quickly. Discuss shipping options and costs with the postal clerk; typically, this involves using USPS Priority Mail Express. Keep in mind that even with expedited service, processing times can vary, so it’s always best to apply as early as possible, especially if you have upcoming travel plans.

Routine passport processing means your application will be processed within the standard timeframe, which, as of November 2024, averages 7.2 weeks. This is the typical processing time for most applicants. Expedited processing, on the other hand, significantly reduces this timeframe to an average of 2.5 weeks, though this may fluctuate based on demand. The main difference is the speed at which your application is handled and, of course, the additional $60 fee for expedited service. If you have upcoming travel within the next few months, routine processing is usually sufficient, but if your travel is imminent, expedited processing is highly recommended. Regardless of which option you choose, make sure to double-check all your documents and information to avoid any delays caused by errors or omissions.

Whether you can renew your passport at the Pembroke Post Office depends on your passport’s expiration date and your age when it was issued. If your previous passport was issued less than 15 years ago, when you were over the age of 16, and is still in good condition, you are likely eligible to renew by mail. You can obtain Form DS-82 from the Pembroke Post Office or download it from the State Department’s website. Complete the form, include your expired passport, a new passport photo, and the appropriate renewal fee (currently $130 for a passport book), and mail it to the address specified on the form. If you don’t meet these criteria, you’ll need to apply in person using Form DS-11, just as you would for a new passport application.

For a child under the age of 16, both parents or legal guardians must appear in person together when applying for a passport at the Pembroke Post Office. If one parent cannot be present, they must submit a notarized Form DS-3053 (Statement of Consent) along with a copy of their identification. This form grants permission for the other parent to apply for the child’s passport on their behalf. If one parent has sole custody of the child, they must present a court order demonstrating their sole custody. These requirements are in place to protect children and prevent international parental child abduction. Make sure to bring all necessary documentation to your appointment to avoid any delays or complications.

Frequently Asked Questions

The passport office is located at 102 PROGRESS ST, PEMBROKE, VA 24136. Get directions

Hours are . Call ahead at 5406267211.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PEMBROKE POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Pembroke Post Office is generally convenient, with a dedicated 12-space parking lot directly in front of the building on Progress Street. These spaces are free and available on a first-come, first-served basis. During peak hours, especially between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. However, there is ample street parking available along Progress Street and nearby Monroe Street. Parking along these streets is free of charge and typically offers convenient access to the Post Office. Be mindful of the weather, especially during the winter months when snow and ice can make street parking more challenging. The town of Pembroke is diligent in plowing the main thoroughfares, but side streets may require extra caution. During the summer, shaded parking spots under the mature trees lining Progress Street are a welcome relief from the midday heat. For those who prefer a more guaranteed parking option, the Pembroke Municipal Parking Lot, located two blocks north on Main Street, offers additional spaces. This lot is free and typically has several available spots, even during peak hours. It’s a short 0.1-mile walk from the municipal lot to the Post Office, making it a viable alternative when the on-site lot is full. Arriving 10-15 minutes early for your appointment will allow ample time to find parking and prepare your documents before checking in.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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