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Usps Pottsburg Station Passport Services

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Usps Pottsburg Station – Passport Acceptance Facility

USPS POTTSBURG STATION – Quick Facts

  • The USPS Pottsburg Station is located at 10700 Beach Boulevard in Jacksonville, FL.
  • Operating hours are Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
  • Free parking is available in the on-site lot, but it can be crowded during peak hours; consider arriving early for appointments.
  • JTA Bus #10 stops directly in front of the station, providing convenient public transit access.
  • Appointments are highly recommended for passport services to minimize wait times.
  • Passport photos can be taken on-site for $15, ensuring they meet all requirements.
  • The facility accepts applications for new passports (Form DS-11) and passport renewals (Form DS-82).
  • You’ll need to bring original documents, such as your birth certificate, as well as photocopies.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.
  • Fees vary depending on the service; check the State Department’s website for the most up-to-date fee schedule.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At USPS POTTSBURG STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • JACKSONVILLE, FL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • JACKSONVILLE, FL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • JACKSONVILLE, FL

⏰ Traveling in Less Than 4 Weeks?

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USPS POTTSBURG STATION Passport Services: Hours, Location & What to Expect

Situated in Jacksonville, the USPS Pottsburg Station at 10700 Beach Boulevard serves the bustling neighborhoods of Southside Estates, Windy Hill, and Girvin. This postal branch resides near the intersection of Beach Boulevard and Hodges Boulevard, a highly trafficked area known for its blend of residential communities and commercial activity. Specifically, the facility caters to the passport needs of families residing in the numerous apartment complexes and single-family homes along Kernan Boulevard South and along Atlantic Boulevard east of Hodges. It also draws students and staff from nearby schools such as Landmark Middle School, located off Alden Road, and employees from the many corporate offices that line Gate Parkway. The USPS Pottsburg Station stands a few blocks east of the bustling Tinseltown area, a popular entertainment and dining destination. Historically, this part of Jacksonville was largely undeveloped until the late 20th century, experiencing a boom in residential and commercial construction driven by the expansion of the city southward. The facility’s location benefits from its proximity to prominent landmarks such as the sprawling Windsor Parke Golf Club, about two miles to the southeast, and the University of North Florida, approximately four miles west. The customer base includes a significant number of military families due to the presence of Naval Air Station Jacksonville roughly 20 miles to the west, who find the Pottsburg Station a convenient location for passport application services before deployments and overseas assignments. Many residents in the surrounding subdivisions, like Kensington Gardens and Tamaya, also utilize the facility for their passport needs. The area around the station, especially along Beach Boulevard, has witnessed a surge in diverse businesses, including international restaurants and specialty shops, reflecting the evolving demographics of Jacksonville’s Southside. The station also provides services to senior citizens residing in the numerous retirement communities along Atlantic Boulevard, making accessibility a key factor in its design and operation. With its strategic location and commitment to customer service, the USPS Pottsburg Station plays a crucial role in facilitating passport services for a diverse cross-section of Jacksonville residents and visitors. A unique aspect of this station is its extended weekday hours compared to other smaller branches, accommodating individuals who work traditional 9-to-5 jobs and can only apply after work. The station’s presence near the intersection of two major thoroughfares makes it easily accessible for residents coming from various parts of the city. The staff is known for their familiarity with complex passport application scenarios and their willingness to assist customers with the sometimes-confusing paperwork. This expertise is particularly valuable to the elderly population and those with limited experience with government forms. The facility also benefits from its proximity to Sam’s Club Pharmacy, making it easy for customers to obtain necessary medical documentation or updated photos, if needed, before their passport application appointment. The Pottsburg Station also serves individuals heading to Mayo Clinic, located a few miles south on San Pablo Road, for medical tourism, needing expedited passports for international travel. The station offers a convenient option for these travelers to handle their passport needs before or after their medical appointments, saving them a trip to the downtown courthouse or other more distant passport facilities. The increase in international travel for both leisure and business has led to an increased demand for passport services at this particular location. The location’s accessibility and knowledgeable staff contributes significantly to the ease and efficiency of obtaining or renewing travel documents for those traveling in the region.

1978
Building Established
4646
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-16:00 Open
Tuesday 9:00-16:00 Open
Wednesday 9:00-16:00 Open
Thursday 9:00-16:00 Open
Friday 9:00-16:00 Open
Saturday 9:00-13:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9046412172.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at USPS POTTSBURG STATION at 10700 BEACH BLVD. Easy access from major highways.

🅿️ Parking Info

Parking at the USPS Pottsburg Station is generally straightforward, with a dedicated 35-space parking lot directly adjacent to the building on the east side. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can become quite crowded. If the lot is full, limited street parking is available along Alden Road, about 0.1 miles north, though these spaces tend to fill up quickly as well. There are no designated parking garages in the immediate vicinity. Consider arriving 20-30 minutes early for your appointment to allow time for parking. During the summer months, the asphalt in the parking lot can become extremely hot, so be mindful of pets and children. Similarly, during occasional winter freezes, the parking lot may become slippery. The lot is free of charge and does not have time restrictions. Those with accessibility needs will find three designated handicap parking spaces located near the entrance to the building. It’s important to note that Beach Boulevard is a heavily trafficked road, so exercise caution when entering and exiting the parking lot.

🚌 Public Transit

The USPS Pottsburg Station is accessible via Jacksonville Transportation Authority (JTA) bus routes. Specifically, Bus #10 and Bus #17 have stops within a short walking distance of the facility. Bus #10, which runs along Beach Boulevard, stops directly in front of the station. Bus #17, traveling along Hodges Boulevard, has a stop approximately 0.2 miles west of the station at the intersection of Beach Boulevard and Hodges Boulevard. From the Bus #17 stop, walk east along Beach Boulevard to reach the station. The standard JTA fare is $1.75 per ride, or a day pass can be purchased for $4.00. Buses typically run every 30 minutes on weekdays and every hour on weekends. JTA buses are equipped with wheelchair lifts and designated seating for passengers with disabilities, ensuring accessibility for all riders. The JTA also offers real-time bus tracking through its website and mobile app, allowing you to monitor the location of your bus and plan your trip accordingly. The First Coast Flyer Blue Line, a bus rapid transit route, also intersects Beach Boulevard a few miles west of the Pottsburg Station, providing connections to other parts of Jacksonville. Check the JTA website or app for the most up-to-date schedules and route information.

How to Apply for a Passport at USPS POTTSBURG STATION

Follow these simple steps to apply for your passport at the USPS POTTSBURG STATION’s office at 10700 BEACH BLVD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into USPS POTTSBURG STATION (10700 BEACH BLVD) 9:00-16:00. We recommend arriving before closing. Call ahead at 9046412172.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at USPS POTTSBURG STATION

USPS Pottsburg Station welcomes visitors at its main entrance facing Beach Boulevard. The building’s architecture is typical of mid-century postal facilities, featuring a brick facade and large windows. Approaching from the parking lot on the east side, you’ll enter through double doors into a spacious lobby. Directly to your left, you’ll find the passport application window, clearly marked with signage. Upon arrival, take a number from the automated kiosk located near the entrance. There are usually 3-5 chairs available for those waiting. The process usually takes between 20-25 minutes per applicant, depending on the complexity of their application. The lobby is generally well-lit and clean. Accessibility features include automatic door openers and a wheelchair-accessible counter at the passport application window. Service animals are permitted. The passport processing window is window number 3, usually staffed by one or two postal employees trained in passport application procedures. Be prepared to present your number when called, and have all required documents readily available to expedite the process. The facility has restrooms available for public use located near the back of the lobby. The general atmosphere is typically calm and efficient, with postal employees focused on providing prompt and professional service.

JACKSONVILLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at USPS POTTSBURG STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at USPS POTTSBURG STATION 12-13 weeks No travel urgency
Expedited at USPS POTTSBURG STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At USPS POTTSBURG STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While USPS POTTSBURG STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What JACKSONVILLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. USPS POTTSBURG STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. JACKSONVILLE, FL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. JACKSONVILLE, FL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The JACKSONVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. JACKSONVILLE, FL

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People Also Ask About USPS POTTSBURG STATION

Local questions from JACKSONVILLE residents about visiting the City Clerk for passport services

If your child requires a passport, you’ll need to bring both parents or legal guardians to the USPS Pottsburg Station when applying. Each parent must present a valid photo ID, such as a driver’s license. If one parent cannot attend, you’ll need to provide a notarized statement of consent from the absent parent, or documentation proving sole custody. The child also needs a birth certificate and a passport photo. Many families around Girvin Road find the Pottsburg location convenient for this process.

After applying for your passport at the USPS Pottsburg Station, you can track its progress online using the application locator number provided on your receipt. Visit the State Department’s website and enter the locator number to check the status. As of November 2024, tracking information typically becomes available 7-10 days after the application is submitted from the Beach Boulevard branch.

Yes, you can often renew your passport at the USPS Pottsburg Station, but it depends on your situation. If your previous passport was issued within the last 15 years, and you were over 16 when it was issued, you can likely renew by mail using Form DS-82. However, if you don’t meet these criteria, you’ll need to apply in person using Form DS-11. The postal workers at the station can help you determine which form you need. They are usually very busy between noon and 2 pm so be sure to factor this in.

Passport photos must be 2×2 inches (51×51 mm) in size. The photo must show a full frontal view of your face, with a neutral expression and both eyes open. The photos are taken at the station and cost $15 for two photos as of November 2024. Make sure to not wear glasses or anything that could obstruct your facial features. Sam’s Club is also close by if the service is unavailable at the Pottsburg Station.

If you need your passport urgently, you have a few options. You can expedite your application at the USPS Pottsburg Station for an additional fee, which will significantly reduce processing times. As of November 2024, expedited processing takes approximately 2.5 weeks. Another option is to schedule an appointment at a regional passport agency, but these appointments are limited and often require travel. The closest Regional Passport Agency is in Atlanta, GA.

Frequently Asked Questions

The passport office is located at 10700 BEACH BLVD, JACKSONVILLE, FL 32246. Get directions

Hours are 9:00-16:00. Call ahead at 9046412172.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “USPS POTTSBURG STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the USPS Pottsburg Station is generally straightforward, with a dedicated 35-space parking lot directly adjacent to the building on the east side. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can become quite crowded. If the lot is full, limited street parking is available along Alden Road, about 0.1 miles north, though these spaces tend to fill up quickly as well. There are no designated parking garages in the immediate vicinity. Consider arriving 20-30 minutes early for your appointment to allow time for parking. During the summer months, the asphalt in the parking lot can become extremely hot, so be mindful of pets and children. Similarly, during occasional winter freezes, the parking lot may become slippery. The lot is free of charge and does not have time restrictions. Those with accessibility needs will find three designated handicap parking spaces located near the entrance to the building. It’s important to note that Beach Boulevard is a heavily trafficked road, so exercise caution when entering and exiting the parking lot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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