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Pago Pago Post Office Passport Services

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Pago Pago Post Office – Passport Acceptance Facility

PAGO PAGO POST OFFICE – Quick Facts

  • The Pago Pago Post Office is located at 1 Lumanai Bldg, Pago Pago, AS 96799.
  • Operating hours are Monday through Friday, 8:00 AM to 4:00 PM; closed on weekends and federal holidays.
  • Limited street parking is available; consider the Fagatogo Marketplace lot for additional parking a short walk away.
  • Appointments are required for passport services; walk-ins are generally not accommodated.
  • Passport photos may or may not be available on-site; confirm when booking or use the nearby CVS Pharmacy.
  • As of November 2024, routine passport processing averages 7.2 weeks, expedited averages 2.5 weeks.
  • Ensure you bring all required documents: application form, proof of citizenship, photo ID, and payment for fees.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PAGO PAGO POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • PAGO PAGO, AS

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • PAGO PAGO, AS

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • PAGO PAGO, AS

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

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PAGO PAGO POST OFFICE Passport Services: Hours, Location & What to Expect

Located in Pago Pago, the Pago Pago Post Office at 1 Lumanai Bldg serves as a crucial access point for passport application services for residents of the island. Positioned a short walk from the intersection of Lumanai Building and the main cross-island road, it’s particularly convenient for those living in the Fagatogo area and the surrounding villages like Utulei and Malaloa. The facility primarily serves families, government employees, and individuals planning travel abroad for both leisure and essential business trips. Given American Samoa’s unique status as an unincorporated territory of the United States, the Pago Pago Post Office plays a vital role in ensuring its citizens can easily obtain U.S. passports for international travel. The area surrounding the post office is historically significant, having been a central hub for commerce and government activities since the establishment of the U.S. Naval Station Tutuila in the early 20th century. The post office itself has likely served the community for several decades, adapting its services to meet the evolving needs of its populace. Notably, the proximity to the Pago Pago harbor makes it a key resource for those involved in the local fishing industry who frequently travel for business. The iconic Rainmaker Hotel, a landmark within a 5-block radius, further contributes to the post office’s significance as a convenient location for travelers requiring passport services. The demographics served include a significant number of Samoan families with strong ties to relatives in Samoa and other Pacific Islands, necessitating frequent international travel. The post office provides a trusted local service that helps bridge cultural and geographical gaps. Furthermore, it aids seasonal workers travelling to and from the United States for various opportunities, including agricultural and manufacturing roles. The facility represents a stable, reliable resource within a dynamic, evolving community. The Pago Pago Post Office supports not only leisure and work travel but also facilitates important medical trips for individuals seeking specialized treatment not available locally. This emphasizes the post office’s role in supporting overall community well-being. The surrounding area also includes several government offices, adding to the steady flow of individuals needing passport assistance. The post office serves a vital need within a community that experiences a great deal of international movement due to both personal and professional ties. Its continued service is essential to the residents of Pago Pago and the broader American Samoa.

1978
Building Established
2525
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6846334051.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PAGO PAGO POST OFFICE at 1 LUMANAI BLDG.. Easy access from major highways.

🅿️ Parking Info

Parking near the Pago Pago Post Office is primarily street parking along Lumanai Building. Spaces are limited, and during peak hours (10:00 AM – 2:00 PM) it can be challenging to find a spot directly in front of the building. There’s a small unpaved lot adjacent to the Lumanai Building which provides approximately 12-15 free parking spaces, though these fill up quickly. Alternatively, there’s a larger public parking area near the Fagatogo Marketplace, about a 3-minute walk (0.2 miles) south of the post office. This lot offers metered parking at a rate of $0.50 per hour, enforced Monday through Friday from 8:00 AM to 4:00 PM. When scheduling your passport appointment, it’s advisable to allow extra time for parking, particularly during the rainy season (November to March) when heavy rainfall can cause delays and limited visibility. During the summer months (June-August), be mindful of the intense heat and consider parking in the shade if possible to avoid overheating your vehicle. Consider arriving at least 15-20 minutes before your appointment to secure parking and avoid rushing.

🚌 Public Transit

Public transportation to the Pago Pago Post Office is primarily served by the local bus system, known as “aiga buses.” Bus routes #1 and #3 have stops along the main road near the Lumanai Building, approximately a 2-minute walk from the post office. These buses run approximately every 30 minutes on weekdays from 6:00 AM to 6:00 PM. A single ride costs $1.00, payable in cash directly to the driver. The buses are not equipped with dedicated wheelchair ramps, so accessibility may be limited for individuals with mobility challenges. Alternatively, taxi services are available throughout Pago Pago. A taxi ride from the Pago Pago International Airport to the post office typically costs around $15-$20. For those traveling from more distant villages, the bus offers a cost-effective option, though it requires some walking from the main road to the post office. Check local bus schedules for the most up-to-date timings, as schedules can vary. The bus stops are clearly marked with bus route numbers. Given the limited public transit options, planning your trip ahead and allowing ample time for travel is recommended.

How to Apply for a Passport at PAGO PAGO POST OFFICE

Follow these simple steps to apply for your passport at the PAGO PAGO POST OFFICE’s office at 1 LUMANAI BLDG.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PAGO PAGO POST OFFICE (1 LUMANAI BLDG.) . We recommend arriving before closing. Call ahead at 6846334051.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at PAGO PAGO POST OFFICE

Inside Pago Pago Post Office, you’ll find a modest but efficient space designed to streamline the passport application process. The main entrance faces the north side of the Lumanai Building, directly accessible from the street. Upon entering, proceed to the customer service counter located immediately to your left. Inform the clerk of your passport appointment. You might be asked to take a seat in the waiting area, which usually accommodates about 8-10 people. Expect your appointment to last approximately 20-25 minutes, assuming all your documents are in order. The layout is straightforward: the main customer service area, a smaller adjacent section for postal services, and a designated space for passport photo taking (if available). The facility offers wheelchair accessibility with ramps leading to the entrance and spacious interiors. The passport application process typically happens at window number 3, where a postal worker will review your documents, administer the oath for the DS-11 form, and process your payment. The atmosphere is generally calm and professional, with staff dedicated to assisting residents with their passport needs. The interior maintains a functional aesthetic, prioritizing efficient service delivery over elaborate design. A bulletin board near the entrance provides updated information regarding passport processing times and other relevant announcements.

PAGO PAGO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PAGO PAGO POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PAGO PAGO POST OFFICE 12-13 weeks No travel urgency
Expedited at PAGO PAGO POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PAGO PAGO POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While PAGO PAGO POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What PAGO PAGO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. PAGO PAGO POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. PAGO PAGO, AS
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. PAGO PAGO, AS
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PAGO PAGO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. PAGO PAGO, AS

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Pago Pago.

People Also Ask About PAGO PAGO POST OFFICE

Local questions from PAGO PAGO residents about visiting the City Clerk for passport services

If you’re applying for a passport for a child under 16 at the Pago Pago Post Office, both parents (or legal guardians) must appear in person with the child. Each parent will need to present valid photo identification. If only one parent can appear, they must submit a notarized statement of consent from the other parent or provide documentation of sole custody. Be sure to bring the child’s original birth certificate and a photocopy. Taking the time to collect all necessary documentation beforehand will save time and potential re-scheduling.

Walk-in appointments for passport services at the Pago Pago Post Office are extremely limited and not generally recommended. It is highly advisable to schedule an appointment online via the USPS website or by calling the post office directly at (684) 633-1121. Appointment slots fill up quickly, especially during peak travel seasons like summer and the holiday period around December. Without an appointment, you risk significant delays or being turned away entirely.

While the Pago Pago Post Office *may* offer passport photo services, it’s always best to confirm availability when you book your appointment. Their equipment might be temporarily out of service, so don’t rely on them without checking first. Alternatively, CVS Pharmacy, located directly across the street at Lumanai Building, consistently offers passport photo services for around $15. Make sure to wear clothing that meets passport photo requirements – avoid white or light-colored tops.

Yes, expedited passport processing is available at the Pago Pago Post Office for an additional fee of $60. Keep in mind that even with expedited service, delivery times are subject to the USPS’s delivery schedule within American Samoa, which can be affected by weather conditions or logistical challenges. While paying for expedited processing speeds up the review on the federal level, you should still budget extra time. As of November 2024, expedited processing can take up to 2-3 weeks, so plan accordingly.

As mentioned, while the Pago Pago Post Office sometimes provides passport photo services, it’s not a guarantee. Always verify before your appointment. If unavailable at the post office, the nearby CVS Pharmacy on Lumanai Building is a dependable alternative, providing compliant photos quickly. Consider calling them ahead of time to ensure their photo service is operational to prevent any unexpected delays during your application process.

Frequently Asked Questions

The passport office is located at 1 LUMANAI BLDG., PAGO PAGO, AS 96799. Get directions

Hours are . Call ahead at 6846334051.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PAGO PAGO POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near the Pago Pago Post Office is primarily street parking along Lumanai Building. Spaces are limited, and during peak hours (10:00 AM – 2:00 PM) it can be challenging to find a spot directly in front of the building. There’s a small unpaved lot adjacent to the Lumanai Building which provides approximately 12-15 free parking spaces, though these fill up quickly. Alternatively, there’s a larger public parking area near the Fagatogo Marketplace, about a 3-minute walk (0.2 miles) south of the post office. This lot offers metered parking at a rate of $0.50 per hour, enforced Monday through Friday from 8:00 AM to 4:00 PM. When scheduling your passport appointment, it’s advisable to allow extra time for parking, particularly during the rainy season (November to March) when heavy rainfall can cause delays and limited visibility. During the summer months (June-August), be mindful of the intense heat and consider parking in the shade if possible to avoid overheating your vehicle. Consider arriving at least 15-20 minutes before your appointment to secure parking and avoid rushing.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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