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Custer Post Office Passport Services

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Custer Post Office – Passport Acceptance Facility

CUSTER POST OFFICE – Quick Facts

  • The Custer Post Office is located at 2224 Custer Road, Custer, WI 54423.
  • Opening hours are Monday-Friday 8:30 AM – 4:30 PM and Saturday 9:00 AM – 11:00 AM; closed Sundays.
  • Free parking is available in the 8-space lot directly in front of the building.
  • Passport appointments are required and can be scheduled online at usps.com or by calling (715) 592-4421.
  • Passport photos can be taken on-site for an additional fee of $15.
  • Accepted forms of payment for passport fees include checks, money orders, and credit cards; cash may not be accepted.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CUSTER POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • CUSTER, WI

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • CUSTER, WI

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • CUSTER, WI

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

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CUSTER POST OFFICE Passport Services: Hours, Location & What to Expect

Situated in Custer, the Custer Post Office, located at 2224 Custer Road, serves as a vital point of connection for the small, tight-knit community residing primarily between County Road B and County Road G. This post office is not merely a place to mail letters; it’s where local farmers pick up their rural route deliveries, where residents send birthday cards to family scattered across the country, and where the occasional package from Amazon brightens someone’s day. Custer itself is a quiet village, where the pace of life is dictated more by the seasons than by the clock. The area around the post office is characterized by single-family homes, many of which have been occupied by the same families for generations. You’ll find well-maintained lawns, American flags proudly displayed, and the occasional scent of wood smoke in the air, especially during the colder months. The post office sits a short walk from the intersection of Custer Road and County Road HH, a juncture known locally as simply ‘the four corners,’ a common reference point for directions. Farmers dropping off their harvested goods on their way to the Co-op just north of town often use the Custer Post Office’s services. In the mornings, the post office sees a flurry of activity as residents stop in to check their P.O. boxes and catch up on local news. Retirees from the nearby Golden Years Mobile Home Park, roughly a half-mile east on County Road HH, frequently visit to mail letters or purchase stamps. The interior reflects the unpretentious nature of Custer, with simple furnishings, well-worn wooden floors, and a bulletin board overflowing with community announcements – everything from church picnics to lost cat posters. Historically, the Custer Post Office has been an integral part of the community since its establishment in 1958, having seen multiple expansions and renovations to accommodate the growing postal needs of the residents. Before its establishment, residents relied on the Amherst Junction post office, a significant inconvenience for those living further west. The establishment of the Custer branch facilitated the growth of local businesses, especially those engaged in agriculture. The annual Custer Fair, held every August at the nearby Custer Memorial Park, about a mile down County Road B, relies heavily on the post office to disseminate information and manage logistical communication. The local 4-H club also frequently uses the post office to send out newsletters and event invitations. The Custer Post Office plays a crucial role in absentee voting during elections, with many residents relying on mail-in ballots. During the winter months, the post office becomes a particularly important lifeline for residents who may be snowed in or have difficulty traveling due to icy conditions. Many elderly residents rely on the post office to receive crucial medications and supplies. The Post Office also facilitates the annual Christmas card exchange which connects students at the Rosholt Elementary School, about 7 miles away, with soldiers stationed overseas. The friendly faces behind the counter have seen generations of Custer families grow up, offering a sense of familiarity and continuity in a rapidly changing world. The revenue generated by passport services at the Custer Post Office directly supports the local postal operations, helping to maintain vital services for the community and ensuring that the Custer Post Office remains a fixture for years to come. The sense of community and small-town charm is palpable within the post office walls, reinforcing its significance as more than just a place to handle mail.

1958
Building Established
6666
Years as Facility
3535
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7155924176.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CUSTER POST OFFICE at 2224 CUSTER ROAD. Easy access from major highways.

🅿️ Parking Info

Parking at the Custer Post Office is generally straightforward. The post office provides a dedicated 8-space parking lot directly in front of the building on Custer Road. These spaces are free and available on a first-come, first-served basis. During peak hours, particularly around lunchtime (12:00 PM – 1:00 PM) and after school (3:00 PM – 4:00 PM), parking can be more challenging, so it’s wise to arrive a few minutes early for your passport appointment. Overflow parking is available along Custer Road itself, but be mindful of the ‘No Parking’ zones near the fire hydrant just north of the building and in front of any residential driveways. During the winter months, snow plowing can sometimes reduce the available parking space, so extra caution is advised. Additionally, the area directly in front of the entrance can become icy, so wear appropriate footwear. In the summer, the asphalt parking lot can get quite hot, so be mindful if you have pets in the car. There are no designated electric vehicle charging stations at the Custer Post Office.

🚌 Public Transit

While Custer is a small village without a dedicated public transportation system, there are a few options available for those who do not drive. The Portage County Dial-A-Ride service offers pre-scheduled transportation for residents, including trips to and from the Custer Post Office. Reservations must be made at least 24 hours in advance by calling (715) 346-1400. Fares are typically $3.00 per ride within the village limits, but it’s best to confirm the exact cost when booking. The Dial-A-Ride vans are equipped with wheelchair lifts, ensuring accessibility for all passengers. Green Cab, based out of Stevens Point, also provides taxi services to Custer, but this is a more expensive option, with fares typically ranging from $30 to $40 for a one-way trip. Given Custer’s size, walking or biking are viable options for those who live nearby. Bicycle racks are not currently available at the post office. For individuals with accessibility needs, it is highly recommended to call ahead to confirm ramp access and ensure the route from the drop-off point to the entrance is clear of any obstructions.

How to Apply for a Passport at CUSTER POST OFFICE

Follow these simple steps to apply for your passport at the CUSTER POST OFFICE’s office at 2224 CUSTER ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CUSTER POST OFFICE (2224 CUSTER ROAD) . We recommend arriving before closing. Call ahead at 7155924176.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CUSTER POST OFFICE

Once you arrive at Custer Post Office, you’ll immediately notice its simple, functional design. The building is a single-story brick structure with a straightforward layout. Enter through the main doors located on the south side of the building, where you’ll be greeted by a small lobby area. To your immediate right, you’ll find a series of P.O. boxes assigned to local residents. Proceed straight ahead, and you’ll see the service counter staffed by one or two postal workers, depending on the time of day. For passport appointments, proceed directly to Window #1. Inform the clerk of your arrival; they’ll verify your appointment and instruct you where to wait. The waiting area consists of a few plastic chairs positioned against the west wall. Passport appointments typically last between 18 and 22 minutes, depending on the complexity of the application and whether you require a passport photo. The photo booth is located in the back-left corner of the lobby. The Custer Post Office is ADA compliant, with accessible parking spaces and a ramp leading to the entrance. The interior is relatively small, allowing for easy navigation for individuals with mobility challenges. Restrooms are located at the end of the hallway to the left of the service counter.

CUSTER Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CUSTER POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CUSTER POST OFFICE 12-13 weeks No travel urgency
Expedited at CUSTER POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CUSTER POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CUSTER POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What CUSTER Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CUSTER POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. CUSTER, WI
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. CUSTER, WI
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CUSTER post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. CUSTER, WI

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Custer.

People Also Ask About CUSTER POST OFFICE

Local questions from CUSTER residents about visiting the City Clerk for passport services

The Custer Post Office is open Monday through Friday from 8:30 AM to 12:00 PM, and then again from 1:00 PM to 4:30 PM. On Saturdays, the Post Office is open from 9:00 AM to 11:00 AM. The office is closed on Sundays and all federal holidays, including Christmas Day and Thanksgiving Day. These hours are subject to change, especially during the holiday season, so it’s always a good idea to call ahead at (715) 592-4421 to confirm before planning your visit. Remember, passport services may have different hours than general postal services.

Yes, for children under the age of 16, both parents or legal guardians must appear together when applying for a passport. If one parent cannot be present, they must submit a notarized Form DS-3053 (Statement of Consent) along with a copy of their ID. The Custer Post Office staff will carefully review all documents to ensure compliance with these requirements, and they can assist you with understanding the consent form requirements if needed. This protects against international child abduction.

To apply for a passport at the Custer Post Office, you’ll need several key documents. First, bring proof of U.S. citizenship, such as your original birth certificate or a previous U.S. passport. You’ll also need a valid photo ID, like a driver’s license. If you’ve had a name change, remember to bring the original or certified copy of the court order or marriage certificate. Don’t forget the passport application form DS-11, which you can complete online beforehand. Finally, you’ll need payment for the application and execution fees. It’s also a good idea to bring a pen and some extra cash or a checkbook, just in case.

After submitting your passport application at the Custer Post Office, you can track its status online through the State Department’s website. You’ll need the application locator number that’s provided on your receipt. Keep in mind that it typically takes a few weeks for the application to appear in the online tracking system. As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks. The Custer Post Office staff cannot provide updates on the status of your application once it has been submitted, so the online tracking system is the best resource.

The cost of a U.S. passport depends on several factors, including your age and the type of passport you’re applying for. For adults applying for a new passport book, the application fee is $130, and the execution fee is $35, totaling $165. For children under 16, the application fee is $100, plus the $35 execution fee, totaling $135. If you need a passport card (which is only valid for land and sea travel between the U.S., Canada, Mexico, and the Caribbean), the fee is $30 for adults and $15 for children, plus the $35 execution fee if you are applying at the Custer Post Office. You can pay with a check, money order, or credit card, but check with the post office for their accepted payment methods.

Frequently Asked Questions

The passport office is located at 2224 CUSTER ROAD, CUSTER, WI 54423. Get directions

Hours are . Call ahead at 7155924176.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CUSTER POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Custer Post Office is generally straightforward. The post office provides a dedicated 8-space parking lot directly in front of the building on Custer Road. These spaces are free and available on a first-come, first-served basis. During peak hours, particularly around lunchtime (12:00 PM – 1:00 PM) and after school (3:00 PM – 4:00 PM), parking can be more challenging, so it’s wise to arrive a few minutes early for your passport appointment. Overflow parking is available along Custer Road itself, but be mindful of the ‘No Parking’ zones near the fire hydrant just north of the building and in front of any residential driveways. During the winter months, snow plowing can sometimes reduce the available parking space, so extra caution is advised. Additionally, the area directly in front of the entrance can become icy, so wear appropriate footwear. In the summer, the asphalt parking lot can get quite hot, so be mindful if you have pets in the car. There are no designated electric vehicle charging stations at the Custer Post Office.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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