Henrietta Post Office Passport Services
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Henrietta Post Office – Passport Acceptance Facility
HENRIETTA POST OFFICE – Quick Facts
- The Henrietta Post Office is located at 25 Goodburlet Road, just east of West Henrietta Road (US-15) and north of Calkins Road.
- Normal operating hours for postal services are Monday-Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
- Free surface parking is readily available in a dedicated lot directly in front of the building, offering approximately 35-40 spaces.
- The facility is accessible via RTS Bus Route #14 with a stop at Calkins Road & Goodburlet Road, or Route #24 with a stop 0.4 miles away.
- Peak times for passport services are typically weekday lunch hours (11:30 AM – 1:30 PM) and late afternoons (3:30 PM – 5:00 PM).
- Passport application services are strictly by appointment only; scheduling can be done online or by phone.
- Passport photos are generally available on-site for a fee of $15.00, ensuring they meet federal requirements.
- This facility processes new passport applications (DS-11 forms) and collects renewal applications for adults (DS-82 forms).
- Applicants must bring original proof of citizenship and identification, along with payments for federal fees (check/money order to ‘U.S. Department of State’) and execution fees ($35 to ‘USPS’).
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • HENRIETTA, NY
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HENRIETTA POST OFFICE Passport Services: Hours, Location & What to Expect
Serving the Henrietta area, the Henrietta Post Office at 25 Goodburlet Road functions as a cornerstone for both postal and essential government services, including passport application processing. This facility is strategically positioned just off Calkins Road, near the significant intersection with West Henrietta Road (US-15), placing it within easy reach for residents across various Henrietta neighborhoods. Individuals residing in the Riverton community, the densely populated areas around Rochester Institute of Technology (RIT), and families from the Ridgemont and Lehigh Station Road corridors regularly utilize this location. Given Henrietta’s status as a vibrant suburb south of Rochester, drawing both permanent residents and a transient academic population, the demand for accessible passport services remains consistently high.
Historically, the Henrietta Post Office has adapted alongside the town’s substantial growth since the mid-20th century. What began as a largely agricultural community post-World War II evolved dramatically with the establishment of the RIT campus in 1968 and the expansion of the University of Rochester’s medical and River campuses nearby. This influx of students, faculty, and support staff, many of whom are international or travel frequently, significantly amplified the need for efficient passport application services. The facility’s placement reflects a thoughtful balance between residential proximity and commercial accessibility, avoiding the heavier traffic congestion of areas like Jefferson Road near Marketplace Mall while remaining just a short drive away.
Beyond its core postal functions, this Henrietta Post Office plays a unique role in the community fabric. It’s not just a point of transaction but often a first stop for new international students needing to send documents home or for local families planning their first overseas vacation. The staff are accustomed to assisting a diverse clientele, from young students navigating their initial passport application to seasoned travelers renewing their documents. The atmosphere tends to be more personal and less hurried than larger, downtown facilities, which is a significant draw for many applicants. Its location also offers a quiet respite, being set back slightly from the main commercial arteries, providing a focused environment for what can sometimes be a complex administrative process.
For those living immediately adjacent to the facility, such as residents along Goodburlet Road itself or the residential streets branching off Calkins Road like Stone Road or Westfall Road, the convenience is unparalleled. Small business owners in the commercial plazas along Calkins Road also find it practical for both mail and passport needs. The local historical context underscores its enduring value: as Henrietta transitioned from a collection of hamlets like East Henrietta and West Henrietta into a unified, rapidly developing town, facilities like this post office became critical in binding the growing populace together. It stands as a testament to local government and federal services adapting to demographic shifts and increased global connectivity. Over the decades, the staff have witnessed and supported countless journeys, from emigration paperwork to vacation planning. This local institution, while a federal entity, genuinely reflects the community’s evolving needs and spirit.
The specific demographics served by this facility include a high proportion of families with school-aged children applying for their first passports, given Henrietta’s reputation for excellent schools. Additionally, the academic community from RIT, located just 3.5 miles south via John Street and Bailey Road, and the University of Rochester, approximately 6 miles north via West Henrietta Road, frequently use this site for passport renewals or new applications, especially those participating in study abroad programs or international research. Local small business owners, whose work often involves international travel, also find the Goodburlet Road location convenient. The relatively consistent appointment availability, compared to larger municipal centers, is a key advantage for these busy professionals and academic staff. The facility has historically served as a reliable point of contact for passport services in a rapidly expanding suburban area, making it a critical resource for maintaining global connections within the Henrietta community. Its modest footprint belies its significant impact, providing essential passport processing without the hustle and bustle often associated with urban government offices. The commitment to personalized service has cemented its reputation as the preferred passport acceptance facility for many Henrietta residents and those from neighboring towns seeking a more localized, less intimidating application experience. Applicants can expect a focused and supportive environment, distinguishing it from general postal transactions.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 5853343700.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at HENRIETTA POST OFFICE at 25 GOODBURLET ROAD. Easy access from major highways.
🅿️ Parking Info
Convenient and ample parking is a distinct advantage when visiting the Henrietta Post Office at 25 Goodburlet Road for your passport appointment. The facility provides a dedicated, free surface parking lot directly adjacent to the building’s north side. This lot features approximately 35-40 clearly marked spaces, including several designated accessible parking spots, ensuring direct and easy access to the main entrance. You’ll find the entrance to this lot directly off Goodburlet Road, just west of the Calkins Road intersection. While street parking is generally available on Goodburlet Road, it is rarely necessary given the size of the free Post Office lot. There are no parking meters or hourly fees to contend with, allowing applicants to focus solely on their passport application without rushing. For those who might find the lot full during peak mid-day hours (though uncommon), additional free parking is available a short 0.2-mile walk away in the commercial plaza lot at the corner of Calkins Road and West Henrietta Road, where businesses like Tops Friendly Markets are located. During winter months in Henrietta, particularly from December through March, the Post Office lot is regularly plowed and treated for ice, but applicants should still exercise caution and allocate an extra 5-10 minutes for slower driving and walking conditions due to potential snow accumulation.
🚌 Public Transit
Accessing the Henrietta Post Office at 25 Goodburlet Road via public transit is feasible, primarily through the Regional Transit Service (RTS) bus network. The most direct route for applicants without personal vehicles is typically RTS Bus Route #24 (Jefferson Road) or Route #14 (Calkins Road). For Route #24, the nearest bus stop is located at the intersection of West Henrietta Road and Calkins Road, approximately 0.4 miles (a 7-8 minute walk) from the Post Office. From this stop, walk east on Calkins Road for two blocks, then turn left onto Goodburlet Road; the Post Office will be on your right. Alternatively, Bus Route #14 has a stop directly at the Calkins Road and Goodburlet Road intersection, making the walk to the facility negligible – less than 100 feet. Service frequency for both routes is typically every 30-45 minutes on weekdays and hourly on Saturdays. A single adult ride costs $1.00, or you can purchase a day pass for $3.00, offering unlimited rides. All RTS buses are equipped with wheelchair ramps and priority seating, ensuring full accessibility for individuals with mobility impairments. Real-time bus tracking is available via the RTS Transit App, which is highly recommended for planning your journey and checking for any service updates.
How to Apply for a Passport at HENRIETTA POST OFFICE
Follow these simple steps to apply for your passport at the HENRIETTA POST OFFICE’s office at 25 GOODBURLET ROAD. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into HENRIETTA POST OFFICE (25 GOODBURLET ROAD) 10:00-15:00. We recommend arriving before closing. Call ahead at 5853343700.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at HENRIETTA POST OFFICE
The experience at Henrietta Post Office, located at 25 Goodburlet Road, typically commences with easy access from the well-maintained parking lot directly in front of the building. The structure itself presents a classic, single-story brick facade, characteristic of many public service buildings from the mid-to-late 20th century, featuring large, clear windows that allow ample natural light into the lobby. The main entrance is situated centrally on the north side of the building, clearly marked, with an accessible ramp leading directly to wide double doors, ensuring ease of entry for all visitors.
Upon entering, applicants will find a spacious, L-shaped lobby. The passport acceptance counter is typically located to the left, or west side, of the main entrance, often identified by specific signage or a designated queue line. There are usually 1-2 windows dedicated to passport services, separate from general mailing transactions, minimizing wait times for passport appointments. To check in, applicants should approach the counter and state they have a passport appointment. The typical appointment duration at this facility is precisely calibrated, averaging between 18 and 22 minutes, allowing sufficient time for document review, form completion, and oath administration without feeling rushed. The layout includes several comfortable seating options in the waiting area, though prompt service generally means minimal wait times for scheduled visits. Restrooms are conveniently located towards the rear of the lobby, and the entire facility is designed to be wheelchair accessible, including the service counters.
HENRIETTA Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HENRIETTA POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At HENRIETTA POST OFFICE
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What HENRIETTA Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. HENRIETTA POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HENRIETTA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About HENRIETTA POST OFFICE
Local questions from HENRIETTA residents about visiting the City Clerk for passport services
Frequently Asked Questions
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