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Henrietta Post Office Passport Services

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Henrietta Post Office – Passport Acceptance Facility

HENRIETTA POST OFFICE – Quick Facts

  • The Henrietta Post Office is located at 25 Goodburlet Road, just east of West Henrietta Road (US-15) and north of Calkins Road.
  • Normal operating hours for postal services are Monday-Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
  • Free surface parking is readily available in a dedicated lot directly in front of the building, offering approximately 35-40 spaces.
  • The facility is accessible via RTS Bus Route #14 with a stop at Calkins Road & Goodburlet Road, or Route #24 with a stop 0.4 miles away.
  • Peak times for passport services are typically weekday lunch hours (11:30 AM – 1:30 PM) and late afternoons (3:30 PM – 5:00 PM).
  • Passport application services are strictly by appointment only; scheduling can be done online or by phone.
  • Passport photos are generally available on-site for a fee of $15.00, ensuring they meet federal requirements.
  • This facility processes new passport applications (DS-11 forms) and collects renewal applications for adults (DS-82 forms).
  • Applicants must bring original proof of citizenship and identification, along with payments for federal fees (check/money order to ‘U.S. Department of State’) and execution fees ($35 to ‘USPS’).

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At HENRIETTA POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • HENRIETTA, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • HENRIETTA, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • HENRIETTA, NY

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HENRIETTA POST OFFICE Passport Services: Hours, Location & What to Expect

Serving the Henrietta area, the Henrietta Post Office at 25 Goodburlet Road functions as a cornerstone for both postal and essential government services, including passport application processing. This facility is strategically positioned just off Calkins Road, near the significant intersection with West Henrietta Road (US-15), placing it within easy reach for residents across various Henrietta neighborhoods. Individuals residing in the Riverton community, the densely populated areas around Rochester Institute of Technology (RIT), and families from the Ridgemont and Lehigh Station Road corridors regularly utilize this location. Given Henrietta’s status as a vibrant suburb south of Rochester, drawing both permanent residents and a transient academic population, the demand for accessible passport services remains consistently high.

Historically, the Henrietta Post Office has adapted alongside the town’s substantial growth since the mid-20th century. What began as a largely agricultural community post-World War II evolved dramatically with the establishment of the RIT campus in 1968 and the expansion of the University of Rochester’s medical and River campuses nearby. This influx of students, faculty, and support staff, many of whom are international or travel frequently, significantly amplified the need for efficient passport application services. The facility’s placement reflects a thoughtful balance between residential proximity and commercial accessibility, avoiding the heavier traffic congestion of areas like Jefferson Road near Marketplace Mall while remaining just a short drive away.

Beyond its core postal functions, this Henrietta Post Office plays a unique role in the community fabric. It’s not just a point of transaction but often a first stop for new international students needing to send documents home or for local families planning their first overseas vacation. The staff are accustomed to assisting a diverse clientele, from young students navigating their initial passport application to seasoned travelers renewing their documents. The atmosphere tends to be more personal and less hurried than larger, downtown facilities, which is a significant draw for many applicants. Its location also offers a quiet respite, being set back slightly from the main commercial arteries, providing a focused environment for what can sometimes be a complex administrative process.

For those living immediately adjacent to the facility, such as residents along Goodburlet Road itself or the residential streets branching off Calkins Road like Stone Road or Westfall Road, the convenience is unparalleled. Small business owners in the commercial plazas along Calkins Road also find it practical for both mail and passport needs. The local historical context underscores its enduring value: as Henrietta transitioned from a collection of hamlets like East Henrietta and West Henrietta into a unified, rapidly developing town, facilities like this post office became critical in binding the growing populace together. It stands as a testament to local government and federal services adapting to demographic shifts and increased global connectivity. Over the decades, the staff have witnessed and supported countless journeys, from emigration paperwork to vacation planning. This local institution, while a federal entity, genuinely reflects the community’s evolving needs and spirit.

The specific demographics served by this facility include a high proportion of families with school-aged children applying for their first passports, given Henrietta’s reputation for excellent schools. Additionally, the academic community from RIT, located just 3.5 miles south via John Street and Bailey Road, and the University of Rochester, approximately 6 miles north via West Henrietta Road, frequently use this site for passport renewals or new applications, especially those participating in study abroad programs or international research. Local small business owners, whose work often involves international travel, also find the Goodburlet Road location convenient. The relatively consistent appointment availability, compared to larger municipal centers, is a key advantage for these busy professionals and academic staff. The facility has historically served as a reliable point of contact for passport services in a rapidly expanding suburban area, making it a critical resource for maintaining global connections within the Henrietta community. Its modest footprint belies its significant impact, providing essential passport processing without the hustle and bustle often associated with urban government offices. The commitment to personalized service has cemented its reputation as the preferred passport acceptance facility for many Henrietta residents and those from neighboring towns seeking a more localized, less intimidating application experience. Applicants can expect a focused and supportive environment, distinguishing it from general postal transactions.

1978
Building Established
3535
Years as Facility
110110
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 10:00-15:00 Open
Tuesday 10:00-15:00 Open
Wednesday 10:00-15:00 Open
Thursday 10:00-15:00 Open
Friday 10:00-15:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5853343700.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at HENRIETTA POST OFFICE at 25 GOODBURLET ROAD. Easy access from major highways.

🅿️ Parking Info

Convenient and ample parking is a distinct advantage when visiting the Henrietta Post Office at 25 Goodburlet Road for your passport appointment. The facility provides a dedicated, free surface parking lot directly adjacent to the building’s north side. This lot features approximately 35-40 clearly marked spaces, including several designated accessible parking spots, ensuring direct and easy access to the main entrance. You’ll find the entrance to this lot directly off Goodburlet Road, just west of the Calkins Road intersection. While street parking is generally available on Goodburlet Road, it is rarely necessary given the size of the free Post Office lot. There are no parking meters or hourly fees to contend with, allowing applicants to focus solely on their passport application without rushing. For those who might find the lot full during peak mid-day hours (though uncommon), additional free parking is available a short 0.2-mile walk away in the commercial plaza lot at the corner of Calkins Road and West Henrietta Road, where businesses like Tops Friendly Markets are located. During winter months in Henrietta, particularly from December through March, the Post Office lot is regularly plowed and treated for ice, but applicants should still exercise caution and allocate an extra 5-10 minutes for slower driving and walking conditions due to potential snow accumulation.

🚌 Public Transit

Accessing the Henrietta Post Office at 25 Goodburlet Road via public transit is feasible, primarily through the Regional Transit Service (RTS) bus network. The most direct route for applicants without personal vehicles is typically RTS Bus Route #24 (Jefferson Road) or Route #14 (Calkins Road). For Route #24, the nearest bus stop is located at the intersection of West Henrietta Road and Calkins Road, approximately 0.4 miles (a 7-8 minute walk) from the Post Office. From this stop, walk east on Calkins Road for two blocks, then turn left onto Goodburlet Road; the Post Office will be on your right. Alternatively, Bus Route #14 has a stop directly at the Calkins Road and Goodburlet Road intersection, making the walk to the facility negligible – less than 100 feet. Service frequency for both routes is typically every 30-45 minutes on weekdays and hourly on Saturdays. A single adult ride costs $1.00, or you can purchase a day pass for $3.00, offering unlimited rides. All RTS buses are equipped with wheelchair ramps and priority seating, ensuring full accessibility for individuals with mobility impairments. Real-time bus tracking is available via the RTS Transit App, which is highly recommended for planning your journey and checking for any service updates.

How to Apply for a Passport at HENRIETTA POST OFFICE

Follow these simple steps to apply for your passport at the HENRIETTA POST OFFICE’s office at 25 GOODBURLET ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into HENRIETTA POST OFFICE (25 GOODBURLET ROAD) 10:00-15:00. We recommend arriving before closing. Call ahead at 5853343700.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at HENRIETTA POST OFFICE

The experience at Henrietta Post Office, located at 25 Goodburlet Road, typically commences with easy access from the well-maintained parking lot directly in front of the building. The structure itself presents a classic, single-story brick facade, characteristic of many public service buildings from the mid-to-late 20th century, featuring large, clear windows that allow ample natural light into the lobby. The main entrance is situated centrally on the north side of the building, clearly marked, with an accessible ramp leading directly to wide double doors, ensuring ease of entry for all visitors.

Upon entering, applicants will find a spacious, L-shaped lobby. The passport acceptance counter is typically located to the left, or west side, of the main entrance, often identified by specific signage or a designated queue line. There are usually 1-2 windows dedicated to passport services, separate from general mailing transactions, minimizing wait times for passport appointments. To check in, applicants should approach the counter and state they have a passport appointment. The typical appointment duration at this facility is precisely calibrated, averaging between 18 and 22 minutes, allowing sufficient time for document review, form completion, and oath administration without feeling rushed. The layout includes several comfortable seating options in the waiting area, though prompt service generally means minimal wait times for scheduled visits. Restrooms are conveniently located towards the rear of the lobby, and the entire facility is designed to be wheelchair accessible, including the service counters.

HENRIETTA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HENRIETTA POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at HENRIETTA POST OFFICE 12-13 weeks No travel urgency
Expedited at HENRIETTA POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At HENRIETTA POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While HENRIETTA POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What HENRIETTA Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. HENRIETTA POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. HENRIETTA, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. HENRIETTA, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HENRIETTA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. HENRIETTA, NY

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Other Facilities in Henrietta

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People Also Ask About HENRIETTA POST OFFICE

Local questions from HENRIETTA residents about visiting the City Clerk for passport services

Yes, for minor applicants under 16 years old at the Henrietta Post Office, both parents or legal guardians are typically required to appear in person with the child. This is a critical security measure to prevent international child abduction. Each parent must present a valid government-issued identification document, such as a driver’s license from New York State, and evidence of their parental relationship to the child, like a certified birth certificate or adoption decree. If one parent is unable to attend, they must provide a notarized Statement of Consent (Form DS-3053), along with a copy of their identification. It’s advisable to call the Henrietta Post Office at 585-334-7540 ahead of time to confirm any specific requirements or unique family situations to ensure a smooth application process for your child.

Absolutely, the Henrietta Post Office facilitates expedited passport service for applicants requiring their travel document sooner than the routine processing times. When you submit your application here, you have the option to pay an additional $60 federal fee for expedited processing. This fee significantly shortens the government’s turnaround time for your application. Furthermore, you can elect for 1-2 day delivery of the completed passport book for an extra $19.53. Be sure to clearly indicate your request for expedited service on the DS-11 form and inform the acceptance agent at the Goodburlet Road facility during your appointment. Keep in mind that while the Post Office processes the submission quickly, the actual expedited timeframe is determined by the U.S. Department of State.

If your child, defined as anyone under 16, needs a passport, the Henrietta Post Office is fully equipped to handle their application. The process differs slightly from adult applications due to enhanced security protocols. Both parents or legal guardians must be present with the child, each bringing a valid photo ID and proof of parental relationship, like the child’s original birth certificate or a certified copy. The child also needs to be present. Additionally, you will need to complete Form DS-11 and bring two identical passport photos. Staff at the 25 Goodburlet Road location are well-versed in minor applications and can guide you through each step, ensuring all documentation is correctly presented for successful processing. Calling ahead to confirm specific requirements for minors is always a good practice.

Yes, securing an appointment is highly recommended, and often required, for passport application services at the Henrietta Post Office. While some facilities may accommodate walk-ins on rare, slow occasions, the demand for passport appointments, especially during peak travel seasons, makes a scheduled visit essential to guarantee service. You can typically schedule an appointment online through the USPS Retail Customer Appointment Scheduler or by calling the Post Office directly during business hours. Having a confirmed appointment at the 25 Goodburlet Road location ensures dedicated time with an acceptance agent, minimizing your wait and allowing for a focused review of your documents, ultimately streamlining your application process.

Abundant and free parking is readily available for all visitors to the Henrietta Post Office. The facility boasts a dedicated, well-maintained surface parking lot immediately outside the main entrance on Goodburlet Road. This lot is spacious, offering ample spots even during busier times, including accessible parking spaces. There are no meters or payment required, providing peace of mind during your passport application. The convenience of parking directly at the building means you won’t need to factor in extra time for searching for a spot or walking long distances, which is particularly beneficial if you are bringing multiple documents or children to your appointment.

Frequently Asked Questions

The passport office is located at 25 GOODBURLET ROAD, HENRIETTA, NY 14467. Get directions

Hours are 10:00-15:00. Call ahead at 5853343700.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “HENRIETTA POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Convenient and ample parking is a distinct advantage when visiting the Henrietta Post Office at 25 Goodburlet Road for your passport appointment. The facility provides a dedicated, free surface parking lot directly adjacent to the building’s north side. This lot features approximately 35-40 clearly marked spaces, including several designated accessible parking spots, ensuring direct and easy access to the main entrance. You’ll find the entrance to this lot directly off Goodburlet Road, just west of the Calkins Road intersection. While street parking is generally available on Goodburlet Road, it is rarely necessary given the size of the free Post Office lot. There are no parking meters or hourly fees to contend with, allowing applicants to focus solely on their passport application without rushing. For those who might find the lot full during peak mid-day hours (though uncommon), additional free parking is available a short 0.2-mile walk away in the commercial plaza lot at the corner of Calkins Road and West Henrietta Road, where businesses like Tops Friendly Markets are located. During winter months in Henrietta, particularly from December through March, the Post Office lot is regularly plowed and treated for ice, but applicants should still exercise caution and allocate an extra 5-10 minutes for slower driving and walking conditions due to potential snow accumulation.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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