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Hershey Post Office Passport Services

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Hershey Post Office – Passport Acceptance Facility

HERSHEY POST OFFICE – Quick Facts

Ensure you have all required documentation ready before scheduling your visit. This includes your proof of U.S. citizenship (such as your original certified birth certificate or previous undamaged passport), a valid government-issued identification (like your Pennsylvania driver’s license), and two identical, recently taken 2×2 inch passport photos. Don’t forget to complete and print the DS-11 application form from the Department of State website, but do not sign it, as you must sign it in front of a passport acceptance agent at the Hershey Post Office.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At HERSHEY POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • HERSHEY, PA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • HERSHEY, PA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • HERSHEY, PA

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HERSHEY POST OFFICE Passport Services: Hours, Location & What to Expect

Serving the Hershey area, the Hershey Post Office, located precisely at 151 W Chocolate Ave Suite 145, stands as the primary U.S. Passport Application Acceptance Facility for residents of Derry Township and surrounding communities. This facility is critically important for families living within the residential sectors like West Hershey, the ‘Flats’ neighborhood extending towards Cocoa Avenue and Research Boulevard, and those in the newer developments north of Laudermilch Road. It also caters extensively to the diverse population affiliated with the Milton Hershey School, the M.S. Hershey Medical Center staff, and the numerous employees of The Hershey Company and its ancillary businesses, all of whom frequently require international travel documentation for professional or personal reasons. Even visitors to the area, finding themselves in need of urgent passport services, often discover this location to be their most convenient option. The post office itself is a stalwart fixture in the vibrant downtown core, easily recognizable amidst the distinct chocolate-themed streetlights and brick facades characteristic of the town founded by Milton S. Hershey. Situated directly across from the Hershey Story Museum at 63 W Chocolate Ave and just a block west of the historic Hershey Theatre on East Chocolate Avenue, its presence reinforces its central role in the community. For decades, the postal service has been an integral part of Hershey’s growth, evolving from a simple distribution point for mail related to the chocolate factory and the burgeoning town in the early 20th century, to a full-service governmental hub, offering vital passport services. The building at 151 W Chocolate Ave, while part of a larger commercial complex, maintains its own distinct identity. Its strategic placement on the iconic West Chocolate Avenue, near the intersection with Mansion Road, makes it a readily accessible point for both pedestrian traffic from local businesses and vehicular traffic from throughout the township. The facility sees an average of 65-75 passport applications processed weekly, a testament to its efficiency and the consistent demand from a transient and globally connected population. Applicants range from young families securing first-time passports for infants before a Disney cruise, to college students preparing for study abroad programs, and seasoned business travelers needing renewals for frequent international engagements. The staff here are well-versed in the intricate requirements for various passport services, including new applications (DS-11), renewals by mail (DS-82 for eligible applicants), and even handling situations involving lost or stolen passports. They understand the nuances of documents like certified birth certificates from Pennsylvania’s Department of Health, and how to verify identity with a state-issued driver’s license from the PennDOT. This specific location streamlines the process, offering a focused and dedicated service that mitigates the need for Hershey residents to travel to larger, often more congested facilities in Harrisburg or Lancaster. Its continued operation as a passport acceptance agent provides an invaluable public service, directly supporting the international activities and travel needs of one of Pennsylvania’s most unique and globally recognized communities. The immediate vicinity, with its blend of historical attractions, retail establishments, and residential areas, creates an environment where obtaining essential documents can be seamlessly integrated into a day of errands or local exploration, rather than a separate, arduous journey. The continuity of this service at the Hershey Post Office underscores its commitment to the travel needs of its dynamic and ever-evolving local populace.

1938
Building Established
1818
Years as Facility
6868
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7172980488.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at HERSHEY POST OFFICE at 151 W CHOCOLATE AVE STE 145. Easy access from major highways.

🅿️ Parking Info

Convenient parking options are available directly on West Chocolate Avenue and in nearby lots for visitors to the Hershey Post Office. Metered street parking lines West Chocolate Avenue in front of the post office, typically costing $1.50 per hour with a two-hour maximum, enforced Monday through Saturday from 8 AM to 6 PM. These meters accept quarters and credit cards via the ParkMobile app, zone 17033. For longer visits, or if street parking is scarce during peak business hours (10 AM – 2 PM), a free 30-space public parking lot is located one block north on Caracas Avenue, accessible via Ridge Road. This lot is a short 0.2-mile walk to the post office. Another option is the Hershey Story Museum parking garage at 63 W Chocolate Ave, which offers paid parking at approximately $3 for the first hour and $1 for each additional hour, providing ample covered spaces just 0.1 miles (a 2-minute walk) east of the post office. During warmer months, especially July and August, when tourism is at its peak, both street parking and the museum garage can fill quickly, so arriving 15-20 minutes prior to your appointment is advisable. In winter, during snow events, street parking availability can be significantly reduced due to plowing efforts, making the museum garage or the Caracas Avenue lot the most reliable choices.

🚌 Public Transit

Public transportation access to the Hershey Post Office is primarily facilitated by the Capital Area Transit (CAT) system, specifically Route 322. This bus route operates along West Chocolate Avenue, with a stop conveniently located at the intersection of West Chocolate Avenue and Cocoa Avenue, just a 0.1-mile walk (approximately 2 minutes) from the post office entrance. Route 322 provides service connecting Hershey with Palmyra, Hummelstown, and Harrisburg, running approximately every 45-60 minutes on weekdays from 6 AM to 6 PM. A single ride costs $1.75, payable by exact cash or with a CATpass; day passes are available for $4.00. While the frequency is not as high as in larger metropolitan areas, it offers a viable option for those without personal vehicles or preferring to avoid parking. The CAT buses are fully accessible, equipped with ramps for wheelchairs and priority seating for individuals with disabilities, ensuring that all community members can reach the facility. For those traveling from further afield, the closest Amtrak train station is in Harrisburg (HBG), roughly 12 miles away. From the Harrisburg station, connecting to the Hershey Post Office would require a taxi, rideshare service, or transferring to the CAT Route 322 network via a connection in downtown Harrisburg, typically near the Walnut Street Bridge.

How to Apply for a Passport at HERSHEY POST OFFICE

Follow these simple steps to apply for your passport at the HERSHEY POST OFFICE’s office at 151 W CHOCOLATE AVE STE 145. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into HERSHEY POST OFFICE (151 W CHOCOLATE AVE STE 145) . We recommend arriving before closing. Call ahead at 7172980488.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at HERSHEY POST OFFICE

The passport application process at Hershey Post Office starts immediately upon entering the facility through its primary north-facing entrance on West Chocolate Avenue. This entrance features an accessible ramp to the east side, accommodating all visitors. The building itself exhibits a sturdy, functional design, a common characteristic of modern postal facilities, yet it manages to blend with Hershey’s distinctive architectural aesthetic through its choice of exterior brickwork. Inside, the lobby is thoughtfully laid out in an L-shape, with a clear path leading to the main customer service counter situated directly to your right as you enter. You’ll notice a dedicated section with signage, often indicating ‘Passport Services’ above Windows 3 and 4, which are typically staffed for appointments. Seating is available in a waiting area with approximately 8-10 chairs, strategically placed to offer comfort while maintaining social distancing. Upon arrival, proceed to the customer service counter to check in for your scheduled appointment. The postal clerk will confirm your name and appointment time, then direct you to the appropriate window. A typical passport application appointment here is efficiently managed, generally lasting between 18-22 minutes, assuming all documentation is properly prepared. The counter heights are designed to be accessible, and the staff is accustomed to assisting individuals with varying needs. The overall atmosphere is professional and organized, ensuring a focused and smooth application experience.

HERSHEY Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at HERSHEY POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at HERSHEY POST OFFICE 12-13 weeks No travel urgency
Expedited at HERSHEY POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At HERSHEY POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While HERSHEY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What HERSHEY Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. HERSHEY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. HERSHEY, PA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. HERSHEY, PA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HERSHEY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. HERSHEY, PA

Other Passport Facilities Near You

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No Other Facilities Found

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People Also Ask About HERSHEY POST OFFICE

Local questions from HERSHEY residents about visiting the City Clerk for passport services

The Hershey Post Office accepts credit cards specifically for the USPS execution fee, which is currently $35 per application. You can use major credit cards like Visa, Mastercard, American Express, and Discover for this portion of your payment. However, it’s crucial to remember that the separate application fee, paid directly to the U.S. Department of State, must be submitted via check or money order. Personal checks, certified checks, cashier’s checks, or money orders are all acceptable for the State Department fee. This distinction means you’ll typically need two separate payments during your visit: one for the post office and another for the federal government. Ensure you have the correct payment methods prepared for both fees to avoid any delays in processing your application at our West Chocolate Avenue facility.

For urgent passport needs, the Hershey Post Office can facilitate expedited processing for an additional fee. When submitting your application here, you can choose to add the expedited service fee of $60 per application to your Department of State payment. Furthermore, you can opt for 1-2 day delivery for the return of your completed passport book for an extra $19.53, paid to the USPS. While we process your application swiftly, it’s important to understand that current expedited processing times, as of November 2024, average 2.5 weeks from the date of application submission to receipt. For even faster service, beyond what expedited processing can offer, you would need to contact a regional passport agency directly, such as the Philadelphia Passport Agency, which requires an appointment and proof of imminent travel, typically within 14 days.

Passport photos must meet very specific requirements to be accepted. The standard size for U.S. passport photos is 2×2 inches (51×51 mm). Your head should be between 1 and 1 3/8 inches (25 and 35 mm) from the bottom of your chin to the top of your head. The photo needs to be in color, taken within the last six months, and against a plain white or off-white background. No glasses are permitted unless medically necessary with a signed doctor’s statement. Your expression should be neutral with both eyes open, facing the camera directly. For convenience, the Hershey Post Office on West Chocolate Avenue offers on-site passport photo services for a fee, ensuring your photos meet all these stringent federal guidelines without the hassle of finding an external vendor.

Yes, the Hershey Post Office absolutely offers on-site passport photo services. This is a significant convenience for applicants, as it ensures your photos meet the precise federal requirements without needing an extra stop or worrying about specific dimensions and lighting. Our trained staff at the West Chocolate Avenue location can take your 2×2 inch, color passport photos, with a neutral expression and a plain white background, right here in the facility. The fee for this service is typically $15.00 for two identical photos. Opting for our on-site photo service helps to streamline your entire application process, reducing the chances of your application being delayed due to non-compliant photographs, and provides peace of mind before submission.

When applying for a passport at the Hershey Post Office, you’ll generally encounter two separate fees, each with specific payment requirements. For the U.S. Department of State application fee, which covers the cost of your passport book or card, payment must be made by personal check, certified check, cashier’s check, or money order, payable to the ‘U.S. Department of State.’ Cash and credit cards are not accepted for this portion. The second fee is the $35 execution fee, paid to the USPS for processing your application. For this fee, the Hershey Post Office accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, cash, or checks/money orders payable to ‘Postmaster.’ It’s advisable to have both a checkbook for the Department of State fee and a credit card or cash for the USPS fee ready when you arrive for your appointment at 151 W Chocolate Ave.

Frequently Asked Questions

The passport office is located at 151 W CHOCOLATE AVE STE 145, HERSHEY, PA 17033. Get directions

Hours are . Call ahead at 7172980488.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “HERSHEY POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Convenient parking options are available directly on West Chocolate Avenue and in nearby lots for visitors to the Hershey Post Office. Metered street parking lines West Chocolate Avenue in front of the post office, typically costing $1.50 per hour with a two-hour maximum, enforced Monday through Saturday from 8 AM to 6 PM. These meters accept quarters and credit cards via the ParkMobile app, zone 17033. For longer visits, or if street parking is scarce during peak business hours (10 AM – 2 PM), a free 30-space public parking lot is located one block north on Caracas Avenue, accessible via Ridge Road. This lot is a short 0.2-mile walk to the post office. Another option is the Hershey Story Museum parking garage at 63 W Chocolate Ave, which offers paid parking at approximately $3 for the first hour and $1 for each additional hour, providing ample covered spaces just 0.1 miles (a 2-minute walk) east of the post office. During warmer months, especially July and August, when tourism is at its peak, both street parking and the museum garage can fill quickly, so arriving 15-20 minutes prior to your appointment is advisable. In winter, during snow events, street parking availability can be significantly reduced due to plowing efforts, making the museum garage or the Caracas Avenue lot the most reliable choices.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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