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Town Of Pendleton Passport Services

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Town Of Pendleton – Passport Acceptance Facility

TOWN OF PENDLETON – Quick Facts

  • Passport services are available Monday through Friday from 9:00 AM to 3:30 PM by appointment only at the Town Clerk’s Office.
  • The Town Of Pendleton facility is located at 6570 Campbell Blvd, easily accessible from Transit Road, with ample signage.
  • Complimentary parking is offered in a dedicated 35-space paved lot directly behind the municipal building, accessed via a driveway on the east side.
  • Appointments are mandatory for all passport services; please schedule online or by calling the Town Clerk’s office at least 48 hours in advance.
  • On-site passport photo services are not provided; applicants must bring two compliant 2×2 inch, color photos taken within the last six months.
  • This facility processes new passport applications (DS-11) for adults and minors, as well as passport card applications, ensuring correct documentation.
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued photo ID, and a completed, unsigned DS-11 form.
  • The $35 execution fee can be paid by check, money order, or credit card; the U.S. Department of State fee requires a check or money order only.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At TOWN OF PENDLETON

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • LOCKPORT, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • LOCKPORT, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • LOCKPORT, NY

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TOWN OF PENDLETON Passport Services: Hours, Location & What to Expect

Lockport residents benefit from the consistently efficient passport services provided by the Town Of Pendleton municipal facility. Situated prominently at 6570 CAMPBELL BLVD., this location offers a distinct advantage for those residing in the western and central portions of Niagara County, particularly individuals from the Town of Pendleton itself, but also for communities such as Beach Ridge, Wendelville, and parts of the North Ridge area. The facility’s strategic position, just west of the bustling Transit Road corridor and east of the historic Erie Canal, makes it a convenient alternative to the often-busier options further afield in Buffalo or even downtown Lockport.

For decades, the Town of Pendleton has grown from its agricultural roots along Tonawanda Creek to a vibrant residential and commercial area, yet it retains a strong sense of local community. The Town Hall itself, a modern yet understated brick structure, reflects this evolution, providing essential services in a welcoming environment. The passport acceptance office, established within the Clerk’s Office, has become an invaluable resource, especially for families planning international travel from their homes in Pendleton and adjacent municipalities like Wheatfield and Cambria. Its service caters to a diverse demographic: from young families seeking their child’s first passport before a Disney cruise, to seasoned travelers renewing their documents, and even seniors from the nearby Pendleton Center community preparing for European excursions. First-time adult applicants, often navigating the process for the first time, find the personalized attention here particularly reassuring, a contrast to the often-impersonal experience at larger federal facilities.

A unique aspect of obtaining passport services at the Town Of Pendleton is the emphasis on community-focused assistance. The staff, deeply familiar with local nuances and resident needs, often goes above and beyond to clarify documentation requirements and streamline the application process. Unlike facilities focused solely on volume, the Town of Pendleton prioritizes clarity and individualized guidance, reducing applicant stress significantly. This approach is especially beneficial for those with complex situations, such as name changes or needing to submit additional evidence of U.S. citizenship.

The immediate vicinity offers practical conveniences for applicants. Directly across Campbell Boulevard, the Pendleton Star Pharmacy, Inc. at 6503 Campbell Boulevard, serves as a prominent landmark and offers essential amenities. While not offering passport photo services directly, its proximity means quick access to other travel necessities or last-minute items. Further along Campbell Blvd towards Transit Road, a small commercial cluster includes dining and financial services, allowing applicants to combine their passport visit with other errands. Historically, the land on which the Town Hall now stands was part of the agricultural expansion that characterized Pendleton in the late 19th and early 20th centuries, transforming from farmland into a nexus of municipal services as the population expanded following post-World War II suburbanization trends. The building itself, constructed in 1978, represents a period of significant community investment, consolidating various town functions under one roof.

The facility also plays a subtle, but important, role in connecting residents to their civic government. While primarily a passport service, the visit offers a glimpse into the local governance, fostering a sense of civic engagement. Applicants witness the daily operations of their Town Clerk’s office, handling everything from vital records to dog licenses, reinforcing the idea that this isn’t just a place for passport applications, but a cornerstone of local administration. The consistent, reliable service provided here helps maintain Pendleton’s reputation as an organized, resident-centric town. The Town’s commitment to providing accessible and efficient passport processing underscores its dedication to supporting the broader needs of its citizens, distinguishing it as a truly localized and indispensable resource within Niagara County’s administrative landscape. The modest scale of the operation, coupled with dedicated staff, means that waiting times are generally minimal compared to larger regional offices, contributing significantly to a positive applicant experience. This personable approach, rooted in the Town of Pendleton’s core values, continues to draw applicants from across the Lockport area seeking a streamlined and stress-free passport application process.

1978
Building Established
1515
Years as Facility
5555
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7166258833.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at TOWN OF PENDLETON at 6570 CAMPBELL BLVD.. Easy access from major highways.

🅿️ Parking Info

Parking at the Town Of Pendleton facility at 6570 CAMPBELL BLVD. is notably convenient, alleviating one of the common frustrations with passport appointments. A generous, dedicated 35-space paved parking lot is situated directly behind the municipal building, easily accessible via a clearly marked driveway on the east side of the building, just off Campbell Blvd. This lot is complimentary for all visitors, eliminating any parking fees. For those arriving during peak hours, typically between 11:00 AM and 1:00 PM, an additional overflow grass parking area is available to the west of the paved lot, ensuring ample space. All spaces are well-marked, and several ADA-compliant accessible spots are located closest to the building’s rear entrance. While street parking is generally prohibited directly on Campbell Boulevard due to traffic flow, limited free parking can sometimes be found along local side streets like Stone Road, about two blocks north, though this is rarely necessary given the on-site capacity. For optimal convenience, arriving 10-15 minutes prior to your scheduled appointment allows for easy parking and a relaxed entry. During winter months, especially from December to March, the lot is diligently plowed, but heavy snowfall may still warrant a slightly earlier arrival to navigate potential accumulation. In summer, the blacktop can get quite warm, so consider parking further from the building to avoid direct sun exposure if you plan on an extended stay.

🚌 Public Transit

Accessing the Town Of Pendleton facility via public transit requires some planning, as direct, frequent routes are not immediately adjacent to 6570 CAMPBELL BLVD. However, the NFTA Metro offers viable options for those without personal transportation. The most practical approach involves utilizing NFTA Metro Bus Route #67, which serves the Lockport area and has stops along Transit Road, a major north-south artery located approximately 0.8 miles east of the Town Hall. Applicants can disembark at the bus stop near the intersection of Transit Road and Campbell Boulevard (at the Valu Home Center), then walk west along Campbell Boulevard for about 12-15 minutes to reach the facility. The #67 route operates with an average frequency of every 45-60 minutes on weekdays and slightly less often on Saturdays, with no Sunday service. A single ride costs $2.00, payable with exact cash or an NFTA Metro Reloadable Card; a $5.00 day pass offers unlimited rides. All NFTA Metro buses are wheelchair accessible and equipped with bike racks, ensuring accessibility for all passengers. For those needing additional assistance, the NFTA Para-transit service may be an option, requiring advance booking. Planning your trip using the NFTA’s online schedule or real-time tracker is highly recommended to minimize wait times at the Transit Road stop.

How to Apply for a Passport at TOWN OF PENDLETON

Follow these simple steps to apply for your passport at the TOWN OF PENDLETON’s office at 6570 CAMPBELL BLVD.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into TOWN OF PENDLETON (6570 CAMPBELL BLVD.) . We recommend arriving before closing. Call ahead at 7166258833.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at TOWN OF PENDLETON

Upon entering Town Of Pendleton, visitors will immediately notice the welcoming, well-maintained atmosphere of a modern municipal facility. The building itself features a brick facade with clear signage, making it easy to identify at 6570 Campbell Blvd. The main entrance, a set of double glass doors positioned centrally on the south side of the building, opens into a modest, brightly lit lobby. Directly to your left upon entry, a reception counter with a friendly staff member serves as the initial point of contact for all Town Hall services. For passport appointments, proceed directly to the Town Clerk’s window, clearly marked as “Town Clerk – Passport Services,” which is the third window from the left along the main counter.

Check-in involves providing your name and appointment time; a staff member will confirm your reservation and guide you to a small, dedicated waiting area with a few chairs, located just past the main reception. The layout is straightforward and intuitive, designed for efficiency. Appointments for new passport applications typically conclude within a focused 18-22 minutes, assuming all documentation is correctly prepared. The dedicated passport acceptance agent will review your forms and supporting documents in a private, well-lit consultation space at the counter. The facility is fully accessible, featuring a ramp leading to the main entrance for wheelchair users and those with mobility challenges, and the counters are designed to accommodate all visitors comfortably. Restrooms are located down the main hall to the right and are also ADA-compliant. The overall experience is designed to be swift, professional, and entirely stress-free.

LOCKPORT Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at TOWN OF PENDLETON versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at TOWN OF PENDLETON 12-13 weeks No travel urgency
Expedited at TOWN OF PENDLETON (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At TOWN OF PENDLETON

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While TOWN OF PENDLETON offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What LOCKPORT Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. TOWN OF PENDLETON was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. LOCKPORT, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. LOCKPORT, NY
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The LOCKPORT post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. LOCKPORT, NY

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People Also Ask About TOWN OF PENDLETON

Local questions from LOCKPORT residents about visiting the City Clerk for passport services

After your application has been processed and mailed by the Town Of Pendleton acceptance agent, tracking is primarily handled through the U.S. Department of State’s online system. You will receive a tracking number, often via email, allowing you to monitor the status of your application directly on their website, passportstatus.state.gov. Please allow 7-10 business days after your appointment at 6570 Campbell Blvd for your application to be received and entered into the national system before attempting to track it. While our staff here in Pendleton can verify the date your application was mailed, we do not have real-time access to the State Department’s internal processing statuses or delivery details once it leaves our office. Any inquiries about delays or specific tracking details should be directed to the National Passport Information Center at 1-877-487-2778.

Yes, absolutely. For all minor passport applications (under age 16), an appointment is strictly required at the Town Of Pendleton facility on Campbell Blvd. Furthermore, both parents or legal guardians must appear in person with the minor at the time of the appointment. If one parent is unable to attend, they must provide a notarized Form DS-3053, Statement of Consent. Additionally, proof of parental relationship and valid government-issued identification for both parents are mandatory. These requirements are in place to prevent international child abduction and ensure the safety of minors, and our dedicated staff here in Pendleton is diligent in adhering to these federal guidelines. We recommend calling ahead to clarify any specific documentation for your child’s application.

When applying for a passport at the Town Of Pendleton, it’s crucial to understand the two separate payment components. For the $35 execution fee charged by our municipal office, we gladly accept major credit cards (Visa, MasterCard, Discover, American Express), money orders, or personal checks made payable to the ‘Town of Pendleton.’ However, the larger fee for the passport book itself, which goes directly to the U.S. Department of State, must be paid by personal check or money order only, made payable to the ‘U.S. Department of State.’ Cash is not accepted for either fee. We recommend having both payment methods prepared before your appointment at 6570 Campbell Blvd to ensure a smooth and efficient process.

Yes, ample and convenient parking is readily available for all passport applicants visiting the Town Of Pendleton facility. We offer a dedicated, complimentary 35-space paved parking lot located directly behind the municipal building at 6570 Campbell Blvd. Access to this lot is clearly marked via a driveway on the east side of the building. This eliminates any concern about finding a spot or paying for parking. Even during busier periods, an overflow grass parking area adjacent to the main lot ensures there’s always space. For a stress-free experience, we encourage arriving 10-15 minutes before your scheduled appointment, allowing you to easily park and proceed into the building without rushing.

Generally, if you are renewing an adult passport (Form DS-82), you will mail your application directly to the U.S. Department of State and not typically need an appointment at the Town Of Pendleton. This applies if your most recent passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and is in your current name or you have legal documentation for a name change. However, there are exceptions. If your previous passport was lost, stolen, significantly damaged, or issued when you were under 16, then you would need to apply in person using Form DS-11, which our facility at 6570 Campbell Blvd can process. We always advise checking the specific renewal requirements on the State Department’s website or contacting our office if you are unsure.

Frequently Asked Questions

The passport office is located at 6570 CAMPBELL BLVD., LOCKPORT, NY 14094. Get directions

Hours are . Call ahead at 7166258833.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “TOWN OF PENDLETON” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Town Of Pendleton facility at 6570 CAMPBELL BLVD. is notably convenient, alleviating one of the common frustrations with passport appointments. A generous, dedicated 35-space paved parking lot is situated directly behind the municipal building, easily accessible via a clearly marked driveway on the east side of the building, just off Campbell Blvd. This lot is complimentary for all visitors, eliminating any parking fees. For those arriving during peak hours, typically between 11:00 AM and 1:00 PM, an additional overflow grass parking area is available to the west of the paved lot, ensuring ample space. All spaces are well-marked, and several ADA-compliant accessible spots are located closest to the building’s rear entrance. While street parking is generally prohibited directly on Campbell Boulevard due to traffic flow, limited free parking can sometimes be found along local side streets like Stone Road, about two blocks north, though this is rarely necessary given the on-site capacity. For optimal convenience, arriving 10-15 minutes prior to your scheduled appointment allows for easy parking and a relaxed entry. During winter months, especially from December to March, the lot is diligently plowed, but heavy snowfall may still warrant a slightly earlier arrival to navigate potential accumulation. In summer, the blacktop can get quite warm, so consider parking further from the building to avoid direct sun exposure if you plan on an extended stay.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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