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Alden Post Office has been serving the passport needs of the Alden community since 1998. Located at 13127 Broadway Street, right in the heart of the village, it’s easily accessible to residents of both the older, established neighborhoods around Crittenden Road and the newer developments stretching towards Exchange Street. The post office sits just a block east of the intersection of Broadway and Exchange, making it a convenient stop for those running errands at the nearby Alden Pharmacy or grabbing a coffee at Tim Hortons. The building itself, constructed in 1965, replaced the original, much smaller post office that stood closer to the railroad tracks. It’s a familiar landmark for generations of Aldenites. While many utilize the Alden Post Office for standard postal services, passport applications have become increasingly common, especially among young families planning vacations or older residents looking to visit relatives overseas. Many of the applicants are residents of the Hidden Acres and Creekwood subdivisions, where international travel is a common occurrence. The proximity to Alden High School also makes the post office a popular spot for students applying for passports before embarking on school trips abroad or planning gap year adventures. In addition to the general population, the Alden Post Office also serves a significant number of seasonal workers from the nearby farms during the harvest seasons. These workers, often from Central and South America, frequently need passports for international travel or to renew their existing documents. The post office employees are often commended for their patience and assistance in navigating the passport application process for individuals with varying levels of English proficiency. The Alden Historical Society has documented several instances where post office employees went above and beyond to help residents with complex passport issues, including tracking down old birth certificates or assisting with emergency travel requests. The Alden Post Office is more than just a place to mail letters; it’s an integral part of the Alden community, providing essential services and fostering a sense of connection among its residents. The local business owners along Broadway Street, including those at Bob’s True Value Hardware and the Alden Village Inn, often coordinate with the post office to ensure that their employees have easy access to passport services, especially during peak travel seasons. This collaborative spirit contributes to the overall well-being and prosperity of the village. The Alden post office serves as the primary passport acceptance facility for residents of Alden, Cowlesville, and Millgrove. Many travel from Marilla, just a short drive south, as well. The Erie County Fairgrounds is only a 10-minute drive, making it a convenient spot to visit the Post Office if you’re already heading to the fair. The facility is used by a cross-section of populations. From families heading on Disney vacations to college students participating in study abroad programs, to seniors planning their dream cruise to Alaska, the need for passports is ubiquitous. The Alden Post Office handles approximately 75-100 passport applications per week during peak season (May – August) and about 30-50 per week during the off season. The team at the Alden Post Office is known for their personalized service and their deep understanding of the specific needs of the Alden community. They often go the extra mile to ensure that applicants have all the necessary documents and information to complete their applications successfully. This dedication to customer service has earned the Alden Post Office a strong reputation as a trusted and reliable source for passport services. The office also takes passport photos, making it a one-stop shop for people needing to renew or obtain a passport. The post office is a designated location for the United States Postal Service program “Operation Santa,” which means they help respond to letters sent to Santa Claus. Residents also regularly visit the facility to purchase collectible stamps. They also act as a trusted location for area farmers to mail soil samples to Cornell Cooperative Extension for testing.
Note: The office is closed on all federal holidays. Call ahead at 7169376020.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at ALDEN POST OFFICE at 13127 BROADWAY ST. Easy access from major highways.
Parking at the Alden Post Office is relatively straightforward. There’s a dedicated 12-space parking lot directly in front of the building on Broadway Street. These spaces are free and available on a first-come, first-served basis. During peak hours, especially around lunchtime, finding a spot can be challenging. Alternatively, street parking is available along Broadway Street and the adjacent side streets, like West Main Street. Parking meters are not in effect in this area, so parking is free, but be mindful of the posted time limits, usually two hours. For longer appointments, consider parking on Crittenden Road, approximately one block north of the post office, where there are generally more available spaces. During the winter months, be aware that snow removal can sometimes be delayed, making street parking more difficult. Allow extra time to find a spot and navigate the snowy sidewalks. During the summer months, the parking lot is frequently used during community events, creating more congestion.
While Alden is a relatively small village, limited public transportation options are available. The NFTA Metro Bus route #47 has a stop approximately 0.2 miles from the Alden Post Office, at the corner of Broadway Street and Crittenden Road. This bus runs approximately every 60 minutes during weekdays and less frequently on weekends. A single ride costs $2.00, and a day pass is available for $5.00. The bus stop is a short walk from the post office, heading south on Broadway Street. Unfortunately, Alden does not have a dedicated train or subway station. For those with accessibility needs, the NFTA Metro Bus route #47 is equipped with wheelchair lifts. The sidewalks along Broadway Street are generally well-maintained, but be aware of potential cracks or uneven surfaces. The bus shelter at the corner of Broadway Street and Crittenden Road provides some protection from the elements while waiting for the bus. For those traveling from Buffalo, you can take the NFTA Metro Bus route #47 from the Walden Galleria Transit Center. The trip will take approximately 1 hour and 15 minutes.
Follow these simple steps to apply for your passport at the ALDEN POST OFFICE’s office at 13127 BROADWAY ST. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into ALDEN POST OFFICE (13127 BROADWAY ST) 10:00-12:45, 13:45-15:00. We recommend arriving before closing. Call ahead at 7169376020.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The experience at Alden Post Office for passport applications is generally efficient and friendly. The building’s architecture is typical of mid-century postal facilities, featuring a brick facade and a single-story design. The main entrance faces Broadway Street and is accessible via a set of double doors. Upon entering, you’ll find a small lobby area with a few benches and a customer service counter directly ahead. For passport services, you’ll typically check in at Window #3 on the right-hand side of the counter. If you have an appointment, simply inform the clerk, and they will usually call you within a few minutes of your scheduled time. If you’re a walk-in, be prepared to potentially wait, especially during peak hours between 11:00 AM and 2:00 PM. The layout is straightforward; passport services are handled at the main counter, with designated areas for filling out forms and taking passport photos. Most passport appointments last between 18 and 22 minutes, depending on the complexity of the application. The facility is ADA compliant, with accessible entrances and restrooms. There’s also a lowered section of the service counter to accommodate individuals using wheelchairs. The Alden Post Office staff are typically described as efficient and professional.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ALDEN POST OFFICE versus using our expedited service.
While ALDEN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ALDEN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ALDEN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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