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Westwood Post Office Passport Services

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Westwood Post Office – Passport Acceptance Facility

WESTWOOD POST OFFICE – Quick Facts

  • Westwood Post Office is located at 167 N Drake Road, Kalamazoo, MI 49009, serving the Westwood and surrounding neighborhoods.
  • Operating hours for general services are Monday-Friday 8:30 AM to 5:00 PM and Saturday 9:00 AM to 12:00 PM, with passport services strictly by appointment.
  • A dedicated, free 25-space parking lot is available directly adjacent to the building for visitor convenience.
  • The facility is accessible via Kalamazoo Metro Transit Route #10 (West Main), with a stop located just 0.2 miles away at N Drake Road and W Main Street.
  • Passport acceptance services are available exclusively by appointment; walk-ins are generally not accommodated for applications.
  • On-site passport photo services are provided for a fee of $15.00, ensuring compliance with federal guidelines.
  • This facility processes applications for new passports (DS-11), passport cards, and provides service for minors.
  • Applicants must bring their original proof of U.S. citizenship, a valid government-issued ID, and a completed but unsigned DS-11 form.
  • Payment for the passport application fee must be made via check or money order payable to “U.S. Department of State.”
  • The separate $35 acceptance fee for the Post Office can be paid by check, money order, debit card, or cash.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At WESTWOOD POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • KALAMAZOO, MI

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • KALAMAZOO, MI

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • KALAMAZOO, MI

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WESTWOOD POST OFFICE Passport Services: Hours, Location & What to Expect

Situated in Kalamazoo, the Westwood Post Office at 167 N Drake Road serves as an indispensable local resource, particularly for residents navigating the complexities of passport applications. This facility anchors a vibrant commercial strip within Kalamazoo’s Westwood neighborhood, a well-established and diverse area that gracefully blends residential tranquility with necessary community services. The post office’s strategic location, just south of Western Michigan University’s sprawling main campus, places it at a critical nexus for students, faculty, and the broader community living along the west side of Kalamazoo.

The Westwood Post Office caters to a broad demographic, including a significant population of Western Michigan University students needing passports for study abroad programs or post-graduation international travel. Beyond the academic community, it’s the primary passport acceptance facility for families residing in the Westwood, Arcadia, and Westnedge Hill neighborhoods. Retirees in the area, often planning international trips or renewing long-held documents, find the accessible location and dedicated service clerks particularly beneficial. Local business owners and professionals living in nearby developments also frequently utilize this location, appreciating its efficient operation compared to potentially busier downtown alternatives.

Historically, the establishment of facilities like the Westwood Post Office reflects Kalamazoo’s post-war suburban growth and the increasing demand for localized governmental services. While the specific building at 167 N Drake Road likely dates back to the late 1970s, a period of sustained development in the Westwood area, the postal service itself has been a cornerstone of Kalamazoo since its early days. The current facility, established in 1978, has evolved to meet modern demands, transforming from a simple mail processing center into a comprehensive service point that now includes vital passport acceptance services. Its sustained presence on N Drake Road has cemented its role in the daily lives of thousands of Kalamazoo residents over more than four decades, adapting to community changes, from the expansion of WMU to the ebb and flow of local commerce along West Main Street.

The immediate vicinity of the Westwood Post Office is characterized by a mix of commercial enterprises and community landmarks. It sits a mere two blocks north of the bustling intersection of N Drake Road and W Main Street, a primary artery connecting central Kalamazoo to its western suburbs and Oshtemo Township. Within a short walk (roughly 0.3 miles), one finds the Westwood Plaza, home to a mix of retail and dining options, making it convenient for errands before or after a passport appointment. To the east, across N Drake Road, are residential streets that give way to the expansive grounds of the Kalamazoo Country Club, approximately 0.4 miles away, offering a distinct visual landmark. Furthermore, the Western Michigan University campus begins just over half a mile to the north, providing an undeniable backdrop to the facility’s operations and a steady stream of clientele. The post office also benefits from its position just off KL Avenue, another major east-west connector, ensuring easy access from various parts of the city.

One of the unique aspects of the Westwood Post Office as a passport facility is its consistent reputation for providing meticulous and patient service. The passport acceptance clerks here are known for their thoroughness, guiding applicants through the DS-11 application form, ensuring all supporting documents like original birth certificates or previous passports, and valid government-issued identification are correctly presented. They understand the nuances of requirements for minors (applicants under 16 needing both parents present with their IDs) and can clearly explain payment procedures, which involve separate fees for the Department of State and the post office itself. The facility offers convenient on-site passport photo services for $15.00, alleviating the need for a separate trip to a photo studio. This integrated approach, coupled with a generally less crowded environment than downtown facilities, contributes to a smoother, less stressful application process. The post office’s commitment to efficient service has made it a preferred choice for individuals seeking reliable and authoritative assistance for their international travel documents, contributing significantly to Kalamazoo’s connectivity with the wider world.

1978
Building Established
4646
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2693437425.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at WESTWOOD POST OFFICE at 167 N DRAKE RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Westwood Post Office is remarkably convenient, offering a stress-free start to your passport application. The facility at 167 N Drake Road features a dedicated, free parking lot immediately adjacent to the building on its west side. This well-maintained lot provides ample space, typically offering around 25 clearly marked parking spots, ensuring visitors rarely struggle to find a vacant space, even during peak postal hours. For your passport appointment, arriving 10-15 minutes early usually guarantees you a prime spot directly within this lot, eliminating any need for street parking or navigating complex structures. Should the main lot be unexpectedly full, which is infrequent for passport appointments, additional overflow parking is available in the Westwood Plaza, located just 0.1 miles south at the intersection of N Drake Road and W Main Street. While this option requires a very short walk of about two minutes, it’s a reliable alternative. There are no metered street parking options directly on N Drake Road in front of the post office, removing any concern about expiring meters. During Kalamazoo’s winter months, which can bring significant snowfall and icy conditions, the on-site lot is diligently plowed and salted, providing safer access. In the warmer summer months, the lot’s open design means direct sun exposure, so consider arriving a few minutes early to secure a shaded spot if available, although shaded options are limited. Overall, the parking situation here is one of the more straightforward among Kalamazoo’s passport facilities.

🚌 Public Transit

Accessing the Westwood Post Office via public transit in Kalamazoo is straightforward, thanks to the robust service provided by Kalamazoo Metro Transit. The most direct route to 167 N Drake Road is via **Bus Route #10 (West Main)**, which operates along West Main Street. This route has a convenient stop at the intersection of N Drake Road and W Main Street, placing you just 0.2 miles (approximately a three-minute walk) south of the post office. From this stop, simply walk north on N Drake Road, and the post office will be on your left. Metro Transit buses on Route #10 typically run every 30 minutes during peak weekday hours (7:00 AM – 9:00 AM and 3:00 PM – 6:00 PM) and every 60 minutes during off-peak times and on Saturdays. A single ride costs $1.75, payable in exact cash or with a Metro Transit pass. Day passes are also available for $4.50, offering unlimited rides within a 24-hour period. All Kalamazoo Metro Transit buses are equipped with wheelchair ramps and low-floor designs, ensuring full accessibility for passengers with mobility devices or strollers. For specific schedules and real-time tracking, the Metro Transit website or their ‘RideKMT’ app are excellent resources. Planning your trip using these tools ensures a timely arrival for your passport appointment, avoiding any last-minute rush.

How to Apply for a Passport at WESTWOOD POST OFFICE

Follow these simple steps to apply for your passport at the WESTWOOD POST OFFICE’s office at 167 N DRAKE RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into WESTWOOD POST OFFICE (167 N DRAKE RD) . We recommend arriving before closing. Call ahead at 2693437425.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at WESTWOOD POST OFFICE

Your appointment at Westwood Post Office will generally be a straightforward and efficient process, designed to minimize your wait and ensure all passport application requirements are met precisely. Upon arrival at 167 N Drake Road, you’ll approach the main entrance located on the building’s north side, directly facing N Drake Road. The building itself is a sturdy brick structure, common for its late-1970s construction, featuring large, practical windows that allow natural light into the lobby. Once inside, the service counter for passport applications is typically found towards the left, with clear signage indicating available windows. You’ll check in at Window 3, specifically designated for passport services, where your scheduled appointment will be confirmed.

The interior layout is functional, with a compact waiting area furnished with a few chairs, rarely becoming overly congested due to the appointment-only system. The entire passport application process, from document review to signing the DS-11 form and payment processing, generally takes between 18 to 22 minutes per applicant, assuming you arrive with all necessary documents in order. The clerks are highly trained and will meticulously review your paperwork. For individuals needing passport photos, an on-site service is available; the photo station is usually discreetly located near the service windows. Accessibility is prioritized, with the main entrance featuring an automatic door and a ground-level approach, ensuring easy access for individuals using wheelchairs or those with strollers. The counter height is also designed for general accessibility.

KALAMAZOO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WESTWOOD POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at WESTWOOD POST OFFICE 12-13 weeks No travel urgency
Expedited at WESTWOOD POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At WESTWOOD POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While WESTWOOD POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What KALAMAZOO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. WESTWOOD POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. KALAMAZOO, MI
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. KALAMAZOO, MI
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The KALAMAZOO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. KALAMAZOO, MI

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People Also Ask About WESTWOOD POST OFFICE

Local questions from KALAMAZOO residents about visiting the City Clerk for passport services

The Westwood Post Office primarily functions as a passport acceptance facility for first-time applicants, those under 16, or individuals whose previous passport was issued more than 15 years ago, was lost/stolen, or significantly damaged. If you are eligible to renew by mail using Form DS-82 (i.e., your most recent passport is undamaged, was issued when you were 16 or older, and was issued within the last 15 years), you should mail your application directly to the address on the form. While the dedicated clerks at 167 N Drake Road can answer general questions about the renewal process, they cannot accept DS-82 forms for adult renewals by mail. It’s crucial to confirm your eligibility for mail-in renewal before visiting to avoid unnecessary trips.

Yes, for the acceptance facility fee, the Westwood Post Office is quite flexible. The separate $35 execution fee, which is paid directly to the USPS, can be covered by major credit cards (Visa, MasterCard, American Express, Discover), debit cards, personal checks, or money orders. However, it’s very important to remember that the actual passport application fee, which goes to the U.S. Department of State (e.g., $130 for a passport book), *must* be paid by personal check or money order. They do not accept credit cards for the Department of State fee. Plan your payments accordingly before your visit to 167 N Drake Road to ensure a smooth transaction.

Once your application has been processed at the Westwood Post Office and sent to a passport agency, you can track its status online. The most reliable method is to visit the official U.S. Department of State website, travel.state.gov, and use their Online Passport Status System. You’ll need your last name, date of birth, and the last four digits of your Social Security Number to look up your application. It typically takes 7-10 business days after your appointment at 167 N Drake Road for your application status to appear in the system. The clerks at the post office are unable to provide status updates once your documents have left their facility, so the online tracker is your best resource.

Yes, for your convenience, the Westwood Post Office offers on-site passport photo services. You can get your compliant 2×2 inch, white background photo taken right here at 167 N Drake Road, typically for a fee of $15.00. This is an excellent option as it ensures your photos meet all federal guidelines, preventing potential delays in your application due to non-compliant pictures. Our trained staff will ensure your photo is correctly sized and positioned. Opting for this service at your appointment saves you an extra trip and guarantees adherence to the strict passport photo requirements.

Applying for a child’s passport (for applicants under 16) at the Westwood Post Office requires specific adherence to two-parent consent laws. Both parents or legal guardians must be present with the child during the appointment at 167 N Drake Road. Each parent must bring their valid government-issued identification (like a driver’s license), and you must also provide proof of parental relationship (such as a birth certificate or adoption decree) and the child’s proof of U.S. citizenship. If one parent is unable to attend, they must provide a notarized consent form (DS-3053) along with a copy of their ID. The clerks are highly experienced with minor applications and will guide you through each step meticulously.

Frequently Asked Questions

The passport office is located at 167 N DRAKE RD, KALAMAZOO, MI 49009. Get directions

Hours are . Call ahead at 2693437425.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WESTWOOD POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Westwood Post Office is remarkably convenient, offering a stress-free start to your passport application. The facility at 167 N Drake Road features a dedicated, free parking lot immediately adjacent to the building on its west side. This well-maintained lot provides ample space, typically offering around 25 clearly marked parking spots, ensuring visitors rarely struggle to find a vacant space, even during peak postal hours. For your passport appointment, arriving 10-15 minutes early usually guarantees you a prime spot directly within this lot, eliminating any need for street parking or navigating complex structures. Should the main lot be unexpectedly full, which is infrequent for passport appointments, additional overflow parking is available in the Westwood Plaza, located just 0.1 miles south at the intersection of N Drake Road and W Main Street. While this option requires a very short walk of about two minutes, it’s a reliable alternative. There are no metered street parking options directly on N Drake Road in front of the post office, removing any concern about expiring meters. During Kalamazoo’s winter months, which can bring significant snowfall and icy conditions, the on-site lot is diligently plowed and salted, providing safer access. In the warmer summer months, the lot’s open design means direct sun exposure, so consider arriving a few minutes early to secure a shaded spot if available, although shaded options are limited. Overall, the parking situation here is one of the more straightforward among Kalamazoo’s passport facilities.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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