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Roxbury Post Office Passport Services

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Roxbury Post Office – Passport Acceptance Facility

ROXBURY POST OFFICE – Quick Facts

  • The Roxbury Post Office is located at 55 Roxbury Street, Boston, MA 02119.
  • Operating hours for passport services are Monday through Friday, 9:00 AM to 5:00 PM.
  • Street parking is available with metered spots, costing $2.00 per hour; a nearby garage at 80 Malcolm X Boulevard offers all-day parking for $15.
  • The Roxbury Post Office offers passport application processing.
  • They can also take your passport photo for a fee of $15.
  • Appointments are recommended, especially for minors, and can be booked online or by calling 617-442-0472.
  • Ensure you bring all required documents, including proof of citizenship, a valid photo ID, and the completed DS-11 application form.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At ROXBURY POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BOSTON, MA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BOSTON, MA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • BOSTON, MA

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ROXBURY POST OFFICE Passport Services: Hours, Location & What to Expect

Centrally located in Boston, the Roxbury Post Office, at 55 Roxbury Street, serves as a crucial point of contact for residents of Roxbury, Mission Hill, and Lower Roxbury neighborhoods seeking passport application and renewal services. Situated near the intersection of Roxbury Street and Shawmut Avenue, this post office is easily accessible, serving a diverse population including long-time residents of the historic neighborhoods, students attending nearby Northeastern University and Massachusetts College of Art and Design, and professionals working in the Longwood Medical Area. The immediate surrounding area buzzes with local businesses, reflecting the vibrant community spirit. Just a short walk away is the Dudley Square area, a significant commercial hub for the neighborhood, and the historic Ferdinand Building, now home to offices and retail spaces. A unique aspect of the Roxbury Post Office is its accessibility for those utilizing public transportation, with several MBTA bus lines converging nearby. The building itself, constructed in the late 1960s, features a straightforward, functional design typical of postal facilities from that era, prioritizing efficiency and accessibility for handling mail and providing essential government services. The branch is a familiar landmark for residents who remember when Roxbury was still recovering from the urban renewal projects of the 1960s and 70s, making it a stable presence in a changing neighborhood. The Roxbury Post Office also plays a role in serving the needs of those residing in the Whittier Street Apartments, a large public housing development about a quarter mile to the northeast. Its convenient location allows residents to easily access passport services, which is particularly useful for families planning international travel or for individuals needing to update their identification documents. The office’s proximity to the Roxbury YMCA, located on Warren Street, also makes it a convenient stop for community members engaged in recreational activities and programs. Many local residents appreciate the consistent service and familiar faces at the Roxbury Post Office, creating a sense of trust and reliability. The staff often go above and beyond to assist customers with their passport applications, understanding the importance of accurate and timely processing. This personal touch sets it apart from larger, more impersonal passport processing centers. From the post office, one can easily walk to the grounds of the Roxbury Heritage State Park, a 14-acre park featuring the Dillaway-Thomas House, a historic landmark that dates back to the 18th century. This connection to local history adds to the significance of the Roxbury Post Office as a community resource. The branch is also situated about 4 blocks south of Madison Park Technical Vocational High School on Malcolm X Boulevard, providing a convenient location for students and their families to apply for passports, whether it’s for school trips or personal travel. The Roxbury Post Office’s role extends beyond passport services, functioning as a central point for community members to send and receive mail, purchase stamps, and access other postal services. This multifaceted role solidifies its importance as a vital institution within the Roxbury neighborhood. Local businesses also rely on the post office for their shipping needs, contributing to the bustling activity within the branch. The intersection of Roxbury Street and Tremont Street, a major thoroughfare just a few blocks west, sees heavy foot traffic, with many individuals stopping by the post office during their daily commutes. The Roxbury Branch of the Boston Public Library, located less than half a mile away on Warren Street, provides another nearby point of access for community members seeking information and resources, further strengthening the local network of essential services. Residents often combine a visit to the library with a trip to the post office, making the most of their time in the area. The post office serves as a crucial link for families in the area, many of whom rely on it for sending packages to loved ones overseas or receiving important documents. The staff is often multilingual, reflecting the diverse linguistic backgrounds of the local population, which further enhances the accessibility and inclusivity of the services provided. The Roxbury Post Office also serves as a polling location during local and national elections, further solidifying its role as a civic institution within the community. This function highlights the importance of the post office as a place where residents can exercise their right to vote and participate in the democratic process. Furthermore, the post office is situated near several community gardens, reflecting the neighborhood’s commitment to sustainability and local food production. Residents often stop by the post office on their way to or from tending their gardens, fostering a sense of community and connection. The Roxbury Post Office continues to adapt to the evolving needs of the neighborhood, embracing new technologies and services to better serve its customers. While maintaining its traditional role as a postal service provider, it also embraces its role as a provider of essential government services, including passport application processing. In summary, the Roxbury Post Office, located on Roxbury Street, is more than just a place to mail letters. It is a vital community institution that serves the diverse residents of Roxbury, Mission Hill, and Lower Roxbury, providing essential services, facilitating communication, and connecting people to the world.

1968
Building Established
3232
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6174274898.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at ROXBURY POST OFFICE at 55 ROXBURY STREET. Easy access from major highways.

🅿️ Parking Info

Parking near the Roxbury Post Office can be challenging, especially during peak hours. There is no dedicated parking lot for the post office itself. Street parking is available on Roxbury Street, but it is metered and limited to two hours, costing $2.00 per hour between 8 AM and 6 PM, Monday through Saturday. A slightly less congested option might be Melnea Cass Boulevard, a few blocks east, where metered spots are often easier to find, though the walk is roughly 0.3 miles. For longer appointments or if you prefer a guaranteed space, the Renaissance Parking Garage at 80 Malcolm X Boulevard offers covered parking for approximately $15 per day. This garage is about a 5-minute walk (roughly 3 blocks) from the post office. During winter months, be aware of potential snow accumulation on sidewalks, making the walk from the garage slightly more challenging. Summer heat can also make the walk unpleasant during midday. For quick visits, consider utilizing the limited 15-minute parking spots on Shawmut Avenue, just around the corner from the post office, but be vigilant about exceeding the time limit to avoid a parking ticket. The best strategy for passport appointments is to arrive early to secure street parking or budget extra time for parking in the garage and walking to the post office. Keep in mind that street cleaning occurs on designated days, further restricting parking availability. Always check posted signs for the most up-to-date parking regulations to avoid fines or towing.

🚌 Public Transit

The Roxbury Post Office is conveniently accessible via public transportation. The MBTA Silver Line (SL4 and SL5) stops directly in front of the post office at the Roxbury Crossing stop. The Silver Line operates frequently, with service every 5-10 minutes during peak hours and every 15-20 minutes during off-peak times. A single ride on the Silver Line costs $2.40, payable via CharlieCard or CharlieTicket. Several bus routes also serve the area, including the #1, #8, #14, #15, #19, #22, #23, #28, and #45, all of which stop within a block of the post office on Roxbury Street or Warren Street. Bus fares are also $2.40 per ride, and transfers are available with a CharlieCard. For those coming from further away, consider taking the Orange Line to Ruggles Station, which is approximately a 15-minute walk (0.7 miles) from the post office. From Ruggles Station, you can also transfer to the Silver Line or several bus routes mentioned above. The Ruggles Station stop is fully accessible with elevators and ramps. All MBTA buses are wheelchair accessible. The Silver Line also offers level boarding at all stations. The Roxbury Crossing Silver Line stop has ramps for easy access. Overall, public transportation provides a convenient and affordable way to reach the Roxbury Post Office for passport services.

How to Apply for a Passport at ROXBURY POST OFFICE

Follow these simple steps to apply for your passport at the ROXBURY POST OFFICE’s office at 55 ROXBURY STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into ROXBURY POST OFFICE (55 ROXBURY STREET) . We recommend arriving before closing. Call ahead at 6174274898.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at ROXBURY POST OFFICE

The process at Roxbury Post Office involves a streamlined approach to passport application processing, although the building itself exhibits a rather unassuming architectural style, typical of many late 20th-century postal facilities. The main entrance is located on the south side of the building, directly facing Roxbury Street. Upon entering, you’ll find yourself in a moderately sized lobby, usually bustling with activity, particularly during peak hours around lunchtime and after the typical 5:00 PM workday end. To check in for your passport appointment, proceed to window number 3, typically designated for passport services, on the right-hand side of the lobby. If you haven’t scheduled an appointment, inquire at window number 1 regarding walk-in availability; however, be prepared for potentially longer wait times, often exceeding 45 minutes. The Roxbury Post Office offers limited seating, so plan accordingly. Once your name is called, you’ll meet with a postal worker who will review your documents, collect your application fee (cash, check, or money order typically preferred), and, if needed, take your passport photo for an additional $15 fee. The entire passport application process, from check-in to completion, usually takes between 18-22 minutes, assuming all your documents are in order. Accessibility features include a ramp leading to the main entrance and accessible restrooms. The interior layout is straightforward, with clearly marked signage directing customers to different service windows. Expect a no-frills, efficient environment focused on processing applications quickly and accurately. The lighting is standard fluorescent, and the overall ambiance is functional rather than aesthetically pleasing. The Roxbury Post Office, despite its utilitarian design, prioritizes serving the community’s needs with respect to passport services.

BOSTON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROXBURY POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at ROXBURY POST OFFICE 12-13 weeks No travel urgency
Expedited at ROXBURY POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At ROXBURY POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While ROXBURY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BOSTON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. ROXBURY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. BOSTON, MA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. BOSTON, MA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BOSTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. BOSTON, MA

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People Also Ask About ROXBURY POST OFFICE

Local questions from BOSTON residents about visiting the City Clerk for passport services

Yes, the Roxbury Post Office does offer passport photo services. The cost is typically $15 per set of two photos, payable at the same time you submit your passport application. To avoid potential delays, it’s always a good idea to call ahead at 617-442-0472 to confirm that the photo service is available on the day of your appointment, as staffing and equipment availability can vary. The photo service is usually available during regular passport processing hours, which are Monday through Friday, 9 AM to 5 PM. If you prefer, you can also get your photos taken at the nearby CVS Pharmacy at 2055 Tremont Street, about 0.4 miles away.

After submitting your passport application at the Roxbury Post Office, you’ll receive a tracking number. This number allows you to monitor the status of your application online via the U.S. Department of State’s website. It typically takes 7-10 business days for your application to appear in the tracking system after you’ve submitted it at the post office. Alternatively, you can call the National Passport Information Center at 1-877-487-2778 for assistance. Make sure to have your tracking number and date of birth ready when you call. Remember, you can’t track it before it is entered into the system.

Yes, appointments are generally recommended, especially for minors, when applying for a passport at the Roxbury Post Office. While walk-ins might be accepted depending on availability, scheduling an appointment ensures that you’ll have dedicated time to complete the application process, which can be particularly helpful when dealing with young children. To book an appointment, you can visit the USPS website or call the Roxbury Post Office directly at 617-442-0472. Keep in mind that both parents or legal guardians typically need to be present when applying for a passport for a minor under the age of 16.

When applying for a passport at the Roxbury Post Office, you’ll need several essential documents. These include a completed DS-11 application form (available online or at the post office), proof of U.S. citizenship (such as an original or certified copy of your birth certificate), a valid photo ID (like a driver’s license), and a passport photo that meets the State Department’s requirements. If you’re renewing an existing passport, bring your old passport along. For children under 16, both parents must be present with their IDs and the child’s birth certificate. Payment for application fees is also required, and the Roxbury Post Office typically accepts cash, checks, or money orders.

While the Roxbury Post Office accepts credit cards for some services, it’s best to confirm whether they accept credit cards for passport application fees and photo services. It is generally a safe bet to bring a check, money order, or cash for payment. The application fee for a new passport book is $130 for adults and $100 for minors. The execution fee, which the post office charges for its service, is $35. For the passport card, which is valid for land and sea travel to Canada, Mexico, Bermuda, and the Caribbean, the fee is $30 for adults and $15 for minors. Always double-check the accepted forms of payment with the Roxbury Post Office before your appointment to avoid any last-minute inconveniences.

Frequently Asked Questions

The passport office is located at 55 ROXBURY STREET, BOSTON, MA 2119. Get directions

Hours are . Call ahead at 6174274898.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ROXBURY POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking near the Roxbury Post Office can be challenging, especially during peak hours. There is no dedicated parking lot for the post office itself. Street parking is available on Roxbury Street, but it is metered and limited to two hours, costing $2.00 per hour between 8 AM and 6 PM, Monday through Saturday. A slightly less congested option might be Melnea Cass Boulevard, a few blocks east, where metered spots are often easier to find, though the walk is roughly 0.3 miles. For longer appointments or if you prefer a guaranteed space, the Renaissance Parking Garage at 80 Malcolm X Boulevard offers covered parking for approximately $15 per day. This garage is about a 5-minute walk (roughly 3 blocks) from the post office. During winter months, be aware of potential snow accumulation on sidewalks, making the walk from the garage slightly more challenging. Summer heat can also make the walk unpleasant during midday. For quick visits, consider utilizing the limited 15-minute parking spots on Shawmut Avenue, just around the corner from the post office, but be vigilant about exceeding the time limit to avoid a parking ticket. The best strategy for passport appointments is to arrive early to secure street parking or budget extra time for parking in the garage and walking to the post office. Keep in mind that street cleaning occurs on designated days, further restricting parking availability. Always check posted signs for the most up-to-date parking regulations to avoid fines or towing.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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