Roxbury Post Office Passport Services
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Roxbury Post Office – Passport Acceptance Facility
ROXBURY POST OFFICE – Quick Facts
- The Roxbury Post Office is located at 55 Roxbury Street, Boston, MA 02119.
- Operating hours for passport services are Monday through Friday, 9:00 AM to 5:00 PM.
- Street parking is available with metered spots, costing $2.00 per hour; a nearby garage at 80 Malcolm X Boulevard offers all-day parking for $15.
- The Roxbury Post Office offers passport application processing.
- They can also take your passport photo for a fee of $15.
- Appointments are recommended, especially for minors, and can be booked online or by calling 617-442-0472.
- Ensure you bring all required documents, including proof of citizenship, a valid photo ID, and the completed DS-11 application form.
- As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • BOSTON, MA
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • BOSTON, MA
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • BOSTON, MA
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ROXBURY POST OFFICE Passport Services: Hours, Location & What to Expect
Centrally located in Boston, the Roxbury Post Office, at 55 Roxbury Street, serves as a crucial point of contact for residents of Roxbury, Mission Hill, and Lower Roxbury neighborhoods seeking passport application and renewal services. Situated near the intersection of Roxbury Street and Shawmut Avenue, this post office is easily accessible, serving a diverse population including long-time residents of the historic neighborhoods, students attending nearby Northeastern University and Massachusetts College of Art and Design, and professionals working in the Longwood Medical Area. The immediate surrounding area buzzes with local businesses, reflecting the vibrant community spirit. Just a short walk away is the Dudley Square area, a significant commercial hub for the neighborhood, and the historic Ferdinand Building, now home to offices and retail spaces. A unique aspect of the Roxbury Post Office is its accessibility for those utilizing public transportation, with several MBTA bus lines converging nearby. The building itself, constructed in the late 1960s, features a straightforward, functional design typical of postal facilities from that era, prioritizing efficiency and accessibility for handling mail and providing essential government services. The branch is a familiar landmark for residents who remember when Roxbury was still recovering from the urban renewal projects of the 1960s and 70s, making it a stable presence in a changing neighborhood. The Roxbury Post Office also plays a role in serving the needs of those residing in the Whittier Street Apartments, a large public housing development about a quarter mile to the northeast. Its convenient location allows residents to easily access passport services, which is particularly useful for families planning international travel or for individuals needing to update their identification documents. The office’s proximity to the Roxbury YMCA, located on Warren Street, also makes it a convenient stop for community members engaged in recreational activities and programs. Many local residents appreciate the consistent service and familiar faces at the Roxbury Post Office, creating a sense of trust and reliability. The staff often go above and beyond to assist customers with their passport applications, understanding the importance of accurate and timely processing. This personal touch sets it apart from larger, more impersonal passport processing centers. From the post office, one can easily walk to the grounds of the Roxbury Heritage State Park, a 14-acre park featuring the Dillaway-Thomas House, a historic landmark that dates back to the 18th century. This connection to local history adds to the significance of the Roxbury Post Office as a community resource. The branch is also situated about 4 blocks south of Madison Park Technical Vocational High School on Malcolm X Boulevard, providing a convenient location for students and their families to apply for passports, whether it’s for school trips or personal travel. The Roxbury Post Office’s role extends beyond passport services, functioning as a central point for community members to send and receive mail, purchase stamps, and access other postal services. This multifaceted role solidifies its importance as a vital institution within the Roxbury neighborhood. Local businesses also rely on the post office for their shipping needs, contributing to the bustling activity within the branch. The intersection of Roxbury Street and Tremont Street, a major thoroughfare just a few blocks west, sees heavy foot traffic, with many individuals stopping by the post office during their daily commutes. The Roxbury Branch of the Boston Public Library, located less than half a mile away on Warren Street, provides another nearby point of access for community members seeking information and resources, further strengthening the local network of essential services. Residents often combine a visit to the library with a trip to the post office, making the most of their time in the area. The post office serves as a crucial link for families in the area, many of whom rely on it for sending packages to loved ones overseas or receiving important documents. The staff is often multilingual, reflecting the diverse linguistic backgrounds of the local population, which further enhances the accessibility and inclusivity of the services provided. The Roxbury Post Office also serves as a polling location during local and national elections, further solidifying its role as a civic institution within the community. This function highlights the importance of the post office as a place where residents can exercise their right to vote and participate in the democratic process. Furthermore, the post office is situated near several community gardens, reflecting the neighborhood’s commitment to sustainability and local food production. Residents often stop by the post office on their way to or from tending their gardens, fostering a sense of community and connection. The Roxbury Post Office continues to adapt to the evolving needs of the neighborhood, embracing new technologies and services to better serve its customers. While maintaining its traditional role as a postal service provider, it also embraces its role as a provider of essential government services, including passport application processing. In summary, the Roxbury Post Office, located on Roxbury Street, is more than just a place to mail letters. It is a vital community institution that serves the diverse residents of Roxbury, Mission Hill, and Lower Roxbury, providing essential services, facilitating communication, and connecting people to the world.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 6174274898.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at ROXBURY POST OFFICE at 55 ROXBURY STREET. Easy access from major highways.
🅿️ Parking Info
Parking near the Roxbury Post Office can be challenging, especially during peak hours. There is no dedicated parking lot for the post office itself. Street parking is available on Roxbury Street, but it is metered and limited to two hours, costing $2.00 per hour between 8 AM and 6 PM, Monday through Saturday. A slightly less congested option might be Melnea Cass Boulevard, a few blocks east, where metered spots are often easier to find, though the walk is roughly 0.3 miles. For longer appointments or if you prefer a guaranteed space, the Renaissance Parking Garage at 80 Malcolm X Boulevard offers covered parking for approximately $15 per day. This garage is about a 5-minute walk (roughly 3 blocks) from the post office. During winter months, be aware of potential snow accumulation on sidewalks, making the walk from the garage slightly more challenging. Summer heat can also make the walk unpleasant during midday. For quick visits, consider utilizing the limited 15-minute parking spots on Shawmut Avenue, just around the corner from the post office, but be vigilant about exceeding the time limit to avoid a parking ticket. The best strategy for passport appointments is to arrive early to secure street parking or budget extra time for parking in the garage and walking to the post office. Keep in mind that street cleaning occurs on designated days, further restricting parking availability. Always check posted signs for the most up-to-date parking regulations to avoid fines or towing.
🚌 Public Transit
The Roxbury Post Office is conveniently accessible via public transportation. The MBTA Silver Line (SL4 and SL5) stops directly in front of the post office at the Roxbury Crossing stop. The Silver Line operates frequently, with service every 5-10 minutes during peak hours and every 15-20 minutes during off-peak times. A single ride on the Silver Line costs $2.40, payable via CharlieCard or CharlieTicket. Several bus routes also serve the area, including the #1, #8, #14, #15, #19, #22, #23, #28, and #45, all of which stop within a block of the post office on Roxbury Street or Warren Street. Bus fares are also $2.40 per ride, and transfers are available with a CharlieCard. For those coming from further away, consider taking the Orange Line to Ruggles Station, which is approximately a 15-minute walk (0.7 miles) from the post office. From Ruggles Station, you can also transfer to the Silver Line or several bus routes mentioned above. The Ruggles Station stop is fully accessible with elevators and ramps. All MBTA buses are wheelchair accessible. The Silver Line also offers level boarding at all stations. The Roxbury Crossing Silver Line stop has ramps for easy access. Overall, public transportation provides a convenient and affordable way to reach the Roxbury Post Office for passport services.
How to Apply for a Passport at ROXBURY POST OFFICE
Follow these simple steps to apply for your passport at the ROXBURY POST OFFICE’s office at 55 ROXBURY STREET. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into ROXBURY POST OFFICE (55 ROXBURY STREET) . We recommend arriving before closing. Call ahead at 6174274898.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at ROXBURY POST OFFICE
The process at Roxbury Post Office involves a streamlined approach to passport application processing, although the building itself exhibits a rather unassuming architectural style, typical of many late 20th-century postal facilities. The main entrance is located on the south side of the building, directly facing Roxbury Street. Upon entering, you’ll find yourself in a moderately sized lobby, usually bustling with activity, particularly during peak hours around lunchtime and after the typical 5:00 PM workday end. To check in for your passport appointment, proceed to window number 3, typically designated for passport services, on the right-hand side of the lobby. If you haven’t scheduled an appointment, inquire at window number 1 regarding walk-in availability; however, be prepared for potentially longer wait times, often exceeding 45 minutes. The Roxbury Post Office offers limited seating, so plan accordingly. Once your name is called, you’ll meet with a postal worker who will review your documents, collect your application fee (cash, check, or money order typically preferred), and, if needed, take your passport photo for an additional $15 fee. The entire passport application process, from check-in to completion, usually takes between 18-22 minutes, assuming all your documents are in order. Accessibility features include a ramp leading to the main entrance and accessible restrooms. The interior layout is straightforward, with clearly marked signage directing customers to different service windows. Expect a no-frills, efficient environment focused on processing applications quickly and accurately. The lighting is standard fluorescent, and the overall ambiance is functional rather than aesthetically pleasing. The Roxbury Post Office, despite its utilitarian design, prioritizes serving the community’s needs with respect to passport services.
BOSTON Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at ROXBURY POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At ROXBURY POST OFFICE
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Skip the Wait – Get Your Passport in 3 Days
While ROXBURY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
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Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What BOSTON Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. ROXBURY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BOSTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About ROXBURY POST OFFICE
Local questions from BOSTON residents about visiting the City Clerk for passport services
Frequently Asked Questions
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