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Matteson Post Office Passport Services

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MATTESON passport office
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Matteson Post Office – Passport Acceptance Facility

MATTESON POST OFFICE – Quick Facts

  • The Matteson Post Office is located at 20650 S Cicero Avenue, just south of the US-30 intersection, making it easily accessible from various parts of Matteson.
  • Passport services are available by appointment, typically Monday through Friday from 9:30 AM to 4:00 PM, with limited Saturday hours often available from 9:00 AM to 11:00 AM.
  • A free 45-space parking lot is provided directly in front of the building, with additional overflow options available nearby on the Cicero Avenue commercial strip.
  • Passport photos are available on-site for a fee of $15, ensuring they meet all federal requirements for your application.
  • Appointments are strongly recommended for all passport services to minimize wait times, and can be scheduled online via the USPS website.
  • All first-time applicants, and minors renewing or applying for passports, must appear in person with all required documentation.
  • Standard passport book application fees are $130 for adults and $100 for minors, plus a $35 execution fee payable to the USPS.
  • For urgent travel, expedited processing is available for an additional $60 fee, significantly reducing the standard processing time.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MATTESON POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MATTESON, IL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MATTESON, IL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MATTESON, IL

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MATTESON POST OFFICE Passport Services: Hours, Location & What to Expect

Residents of Matteson can access passport services at Matteson Post Office, a cornerstone establishment located directly on the bustling 20650 S Cicero Avenue corridor. This facility is strategically positioned in the heart of Matteson’s primary commercial district, making it exceptionally convenient for individuals residing in various local neighborhoods, from the well-established subdivisions like Old Matteson and Old Plank Road Estates to newer developments such as Greengate North and Willowbrook Estates. The Post Office’s location, just south of the significant intersection of Cicero Avenue and US-30 (Lincoln Highway), places it at a nexus of local activity, easily accessible whether coming from the west via Governors Highway or from the east via I-57.

The Matteson Post Office serves a diverse demographic. It’s a key resource for families with school-aged children attending schools within Matteson Elementary School District 159 or Richton Park School District 162, as many prepare for international family vacations or student exchange programs. Professionals commuting into Chicago or out to the surrounding suburbs, often using I-57 or Metra from the nearby Matteson station, also rely on its accessible passport application services, frequently scheduling appointments during their lunch breaks or on days they work remotely. Additionally, a significant portion of patrons includes retirees and senior citizens from communities like Park Forest and Olympia Fields who appreciate the familiar, reliable service offered by the USPS for their travel documentation needs.

Historically, the area surrounding this Post Office has been central to Matteson’s development as a suburban hub. Cicero Avenue itself has transformed from a quiet thoroughfare into a vibrant retail and service artery over the decades, reflecting the village’s growth from a predominantly agricultural community into a thriving residential and commercial center. The Post Office’s sustained presence here underscores its foundational role in civic infrastructure, adapting to contemporary needs like passport processing while continuing its traditional postal services. Its proximity to essential local institutions further solidifies its importance; for instance, the First American Bank is situated just 0.1 miles south at 20704 South Cicero Avenue, providing convenient financial services for passport fee payments. The larger Matteson Crossings shopping center, anchored by Jewel-Osco and offering various retail options, lies directly across Cicero Avenue, meaning applicants can easily combine their passport visit with other errands.

The Post Office also benefits from its location within a five-block radius of several other key landmarks. The Marcus Cinemas Matteson, a popular entertainment destination, is just a short drive north on Cicero Avenue, around the corner from the Lincoln Mall redevelopment site. For those needing a quick bite or provisions before or after their appointment, numerous eateries and stores dot the immediate vicinity, including a Starbucks at 21000 S Cicero Ave and a Subway at 20950 S Cicero Ave, both within easy walking distance. This integration into Matteson’s commercial heart allows the Post Office to offer not just a service, but a convenient, embedded experience for residents tackling their travel preparations. The staff are accustomed to guiding first-time applicants and those renewing their documents through the specific requirements, contributing to a smooth process for the local community.

1988
Building Established
3636
Years as Facility
9595
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7082481271.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MATTESON POST OFFICE at 20650 S CICERO AVENUE. Easy access from major highways.

🅿️ Parking Info

Parking for the Matteson Post Office is conveniently available in a dedicated 45-space free surface lot situated directly in front of the building, accessible via an entrance on South Cicero Avenue. This primary lot offers ample space for most visitors, providing direct access to the main entrance. For those rare occasions when the front lot is full, particularly during peak postal hours between 10 AM and 2 PM on weekdays or during the busy holiday season, additional overflow parking can typically be found behind the adjacent retail strip to the west, just a short walk of about 0.15 miles. This secondary option is usually less crowded, especially for early morning or late afternoon passport appointments. When planning your visit, especially during the colder months, be aware that the parking lot can sometimes experience icy patches after winter storms, so exercising caution is advisable. During the height of summer, the unshaded asphalt can become quite warm, so consider arriving a few minutes early to ensure you find a convenient spot. Due to the high traffic nature of Cicero Avenue, it’s always a good strategy to approach the facility from the southbound lane to allow for an easier right turn into the lot, reducing potential congestion and stress for your scheduled passport appointment.

🚌 Public Transit

Public transportation access to the Matteson Post Office is primarily served by Pace Bus routes, offering connectivity throughout the Southland region. The most direct service is provided by Pace Route 356, the “Harvey/Matteson/Tinley Park” route, which travels along Cicero Avenue. There are convenient bus stops located at the intersection of Cicero Avenue and 207th Street, which is just a short 0.2-mile walk, approximately 4-5 minutes, south of the Post Office. Riders can exit the bus here, cross 207th Street, and walk north along the sidewalk on Cicero Avenue directly to the Post Office entrance. Another option for those coming from farther afield is Pace Route 354, which runs along Governors Highway, intersecting with 207th Street further west. From the Governors Highway/207th Street stop, the Post Office is about a 0.8-mile walk east, which would take approximately 15-20 minutes. Pace bus service typically operates every 30-60 minutes on weekdays, with reduced frequency on weekends, so checking the current schedule on the Pace Bus website is recommended. A single ride costs $2.50, and Ventra cards are accepted for easy payment. All Pace buses are wheelchair accessible, featuring ramps and priority seating areas, ensuring that individuals with mobility needs can comfortably reach the facility.

How to Apply for a Passport at MATTESON POST OFFICE

Follow these simple steps to apply for your passport at the MATTESON POST OFFICE’s office at 20650 S CICERO AVENUE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MATTESON POST OFFICE (20650 S CICERO AVENUE) . We recommend arriving before closing. Call ahead at 7082481271.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at MATTESON POST OFFICE

Visitors to Matteson Post Office will find a straightforward and efficient process for their passport application needs. The building itself presents a classic, utilitarian brick facade with prominent blue USPS signage, characteristic of many modern postal facilities, featuring large, clear windows that allow natural light into the lobby. The main customer entrance is located on the south side of the building, directly facing Cicero Avenue, providing easy access from the street and the primary parking lot. Upon entering, applicants will step into a spacious, well-lit lobby. The dedicated passport services window is typically located to the left, towards the rear of the main customer service counter, clearly marked with “Passport Services” signage.

To check in for a scheduled appointment, simply approach this designated passport counter and inform the clerk of your arrival. While walk-ins are occasionally accommodated if the schedule permits, it is always strongly recommended to book an appointment in advance via the USPS online scheduler to minimize wait times. A typical passport appointment at this facility is designed to be concise and efficient, usually lasting between 18 to 22 minutes, assuming all documentation is properly prepared. The layout is designed to facilitate a smooth flow, with space for applicants to review their forms privately before presenting them. The facility is fully accessible, featuring a ground-level entrance with automatic doors and clear pathways suitable for wheelchairs, ensuring all community members can comfortably access the services.

MATTESON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MATTESON POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MATTESON POST OFFICE 12-13 weeks No travel urgency
Expedited at MATTESON POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MATTESON POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MATTESON POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MATTESON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MATTESON POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MATTESON, IL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MATTESON, IL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MATTESON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MATTESON, IL

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People Also Ask About MATTESON POST OFFICE

Local questions from MATTESON residents about visiting the City Clerk for passport services

If you find yourself in an urgent situation requiring a passport faster than the routine processing times, the Matteson Post Office can help facilitate expedited service. While the Post Office itself doesn’t issue the passport instantly, it can submit your application with a request for expedited processing for an additional fee. This service is designed for those who need their passport within weeks, rather than months. For extremely time-sensitive travel, typically within 2-3 weeks, you might also consider contacting a Regional Passport Agency directly, such as the one in Chicago, which can provide same-day or next-day service by appointment, though this usually requires proof of imminent international travel. Always discuss your travel dates with the clerk at the Matteson Post Office during your appointment; they can advise on the best course of action.

After submitting your passport application at the Matteson Post Office, you will be able to track its progress online. Approximately 7-10 business days after your application has been mailed, you can visit the U.S. Department of State’s Passport Application Status Tracker website. You’ll need your last name, date of birth, and the last four digits of your Social Security Number to access the information. This system will provide updates on whether your application is being processed, approved, or mailed. Additionally, if you paid for expedited return shipping, you’ll receive a tracking number for the delivery of your new passport once it’s been shipped. The staff at the Matteson Post Office will guide you on these steps during your appointment.

Applying for a passport for a minor (under 16) at the Matteson Post Office has specific requirements to ensure the child’s identity and parental consent. Both parents or legal guardians must generally appear in person with the child, bringing proof of their parental relationship (like a birth certificate) and their own valid government-issued identification. If one parent cannot attend, they must provide a notarized Statement of Consent (Form DS-3053). The child will also need their original birth certificate and a recent passport photo. The Post Office staff here are experienced with these detailed requirements and will carefully review all documents to ensure compliance before submitting the application. It’s recommended to call ahead or check the State Department website for the latest minor application guidelines before your visit.

Absolutely, expedited service is available for passport applications processed at the Matteson Post Office. When you fill out your DS-11 form, you’ll have the option to check a box indicating you require expedited processing. This service comes with an additional fee, currently $60, on top of the standard application and execution fees. Choosing this option significantly reduces the processing time frames compared to routine service. While routine processing might take several weeks, expedited service aims to deliver your passport in a much shorter period. Be sure to clearly communicate your travel needs to the clerk during your appointment at the Cicero Avenue facility; they can also advise on expedited shipping options for the return of your new passport, which can further shave off delivery time.

The processing time for a passport application submitted at the Matteson Post Office can vary based on the service you select and current national volumes. As of November 2024, routine processing for a passport application generally averages around 7 to 10 weeks from the date of submission. If you opt for expedited service, which costs an additional $60, the processing time is significantly reduced, typically averaging 3 to 5 weeks. These estimates do not include mail delivery times, which can add a few extra days on either end. The Post Office staff here will provide you with the most current estimated processing times at the time of your appointment, ensuring you have the most up-to-date information for planning your international travel.

Frequently Asked Questions

The passport office is located at 20650 S CICERO AVENUE, MATTESON, IL 60443. Get directions

Hours are . Call ahead at 7082481271.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MATTESON POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Matteson Post Office is conveniently available in a dedicated 45-space free surface lot situated directly in front of the building, accessible via an entrance on South Cicero Avenue. This primary lot offers ample space for most visitors, providing direct access to the main entrance. For those rare occasions when the front lot is full, particularly during peak postal hours between 10 AM and 2 PM on weekdays or during the busy holiday season, additional overflow parking can typically be found behind the adjacent retail strip to the west, just a short walk of about 0.15 miles. This secondary option is usually less crowded, especially for early morning or late afternoon passport appointments. When planning your visit, especially during the colder months, be aware that the parking lot can sometimes experience icy patches after winter storms, so exercising caution is advisable. During the height of summer, the unshaded asphalt can become quite warm, so consider arriving a few minutes early to ensure you find a convenient spot. Due to the high traffic nature of Cicero Avenue, it’s always a good strategy to approach the facility from the southbound lane to allow for an easier right turn into the lot, reducing potential congestion and stress for your scheduled passport appointment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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