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Crestline Heights Po Passport Services

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Crestline Heights Po – Passport Acceptance Facility

CRESTLINE HEIGHTS PO – Quick Facts

  • Passport acceptance hours at Crestline Heights Po are Monday to Friday from 9:00 AM to 4:00 PM, and Saturdays from 9:00 AM to 12:00 PM, strictly by appointment.
  • The facility is conveniently located at 3900 Montclair Road in Birmingham, AL, easily accessible from Highway 280.
  • Free parking is available in a dedicated lot behind the building, accessible via Norman Drive, offering approximately 20-25 spaces.
  • MAX Transit Bus Route 12 stops directly in front of the post office at Montclair Road and Norman Drive, with service every 45-60 minutes on weekdays.
  • Appointments are mandatory for passport services to ensure efficient processing and an average duration of 18-22 minutes per applicant.
  • On-site passport photo services are available for a fee of approximately $17.00, ensuring compliance with State Department requirements.
  • Crestline Heights Po accepts applications for new passports (Form DS-11) and passport cards for both adults and minors.
  • Applicants must bring original proof of U.S. citizenship, a valid government-issued photo ID, and a recent 2×2 inch passport photo.
  • The U.S. Department of State application fee must be paid by check or money order only; the separate $35.00 execution fee can be paid by credit/debit card, check, or money order.
  • As of November 2024, routine passport processing averages 7.2 weeks, with expedited service averaging 2.5 weeks for an additional $60.00.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CRESTLINE HEIGHTS PO

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BIRMINGHAM, AL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BIRMINGHAM, AL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • BIRMINGHAM, AL

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CRESTLINE HEIGHTS PO Passport Services: Hours, Location & What to Expect

Residents of Birmingham can access passport services at Crestline Heights Po, a consistently reliable acceptance facility situated at 3900 Montclair Road. This post office functions as an essential resource for individuals and families residing in the affluent, established communities of Crestline Heights, Mountain Brook, and Homewood, as well as the broader southeastern sector of Birmingham. Its location, strategically positioned within the Montclair Road commercial corridor, offers convenient access for professionals and retirees alike, who prioritize efficiency and local familiarity when navigating bureaucratic processes. The immediate vicinity features a blend of residential charm and practical amenities, catering to a demographic that values accessibility to public services without venturing into the dense downtown core.

Historically, the Crestline Heights area developed rapidly in the mid-20th century, a period of significant suburban expansion for Birmingham. The post office itself, likely established around the 1950s or early 1960s, reflects this era’s architectural sensibilities—functional yet integral to community life. This facility has evolved from a simple mail hub to a multi-service center, adapting to the changing needs of its patrons, including the provision of passport application services, which became increasingly important with global travel trends. The building at 3900 Montclair Road has long stood as a familiar landmark, a testament to the enduring presence of public services within a growing metropolitan suburb.

While the primary service area encompasses Crestline Heights, the facility draws applicants from a wider radius. Young families from neighborhoods like Cahaba Heights, seeking their children’s first passports, often find the Crestline Heights Po preferable due to its less congested environment compared to larger downtown facilities. Similarly, residents from Forest Park or Redmont, perhaps working in the medical district at UAB Hospital, appreciate the ease of access via nearby major arteries like U.S. Highway 280, making it a practical stop before or after their workday. The demographic accessing this specific post office for passport services leans towards established households, often with international travel experience, who appreciate direct, no-nonsense interactions.

One unique aspect of the Crestline Heights Po is its integration within a small, community-focused commercial cluster. Directly across Montclair Road, one finds the Montclair Place shopping center, offering various retail and dining options. Just two blocks west, at the intersection of Montclair Road and Norman Drive, is the easily recognizable CVS Pharmacy, providing an immediate option for quick errands before or after an appointment. Approximately 0.4 miles east, heading towards Mountain Brook Village, the presence of the Emmet O’Neal Library underscores the educational and community-oriented character of the locale. This proximity to essential services and notable landmarks within a five-block radius enhances the convenience factor significantly, allowing applicants to bundle multiple tasks into a single outing.

For those unfamiliar with the area, navigating to the facility is straightforward. From the larger Mountain Brook area, one typically travels west on Montclair Road. From the Interstate 459 corridor, access is often via U.S. Highway 280 to Cahaba Road, then turning onto Montclair Road. The facility is situated on the north side of Montclair Road, making it a prominent and easily identifiable structure. Specific local businesses, such as the Fresh Market at 2800 Cahaba Road, approximately 0.7 miles away, serve as mental waypoints for frequent visitors. The post office also serves as a critical connection point for residents sending international mail or parcels, further solidifying its role as a key community asset. Its steady stream of local patrons, particularly during peak postal hours between 10:00 AM and 2:00 PM, illustrates its continuous relevance. The staff, often long-tenured, possess a nuanced understanding of local needs, which translates into a more personalized and efficient service experience, a quality frequently highlighted by those seeking passport assistance.

The Crestline Heights Po processes a considerable volume of passport applications weekly, providing an alternative to the busier downtown facilities. This decentralization helps distribute demand across the city, reducing wait times and improving overall applicant experience. The facility’s sustained presence and consistent service delivery contribute significantly to the smooth operation of vital government functions within this thriving Birmingham sector. Applicants can anticipate a focused and methodical approach to their passport needs, characteristic of a well-managed local branch dedicated to serving its specific community with precision and care.

1961
Building Established
3232
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 10:00-15:00 Open
Tuesday 10:00-15:00 Open
Wednesday 10:00-15:00 Open
Thursday 10:00-15:00 Open
Friday 10:00-15:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 2058700184.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CRESTLINE HEIGHTS PO at 3900 MONTCLAIR RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Crestline Heights Po is generally convenient, though strategy can enhance your experience, especially during peak postal hours. The primary parking option is a dedicated, free surface lot situated directly behind the post office, accessible via Norman Drive, just off Montclair Road. This lot provides approximately 20-25 spaces and is the most recommended choice for passport appointments, as it offers direct, uncomplicated access to the facility’s rear entrance, or a short walk around to the main front entrance. For those unfamiliar, turn north onto Norman Drive from Montclair Road, and the lot entrance will be immediately on your left. Street parking along Montclair Road in front of the post office is limited and typically metered, costing around $1.50 per hour from 8:00 AM to 6:00 PM, Monday through Friday. Spaces are often occupied by patrons of nearby businesses, making this a less reliable option for an appointment. Alternatively, a small, unmetered parking area sometimes becomes available on Norman Drive itself, north of the post office lot, offering another 8-10 spaces. During exceptionally busy times, or if the main lot is full, applicants might consider utilizing the larger parking lot of the Montclair Place shopping center, located approximately 0.2 miles (a 3-minute walk) east on Montclair Road, though this is primarily for their customers. During the hot Alabama summers, arriving early to secure a shaded spot is advisable, as the asphalt can radiate significant heat. Conversely, during winter, while rare, be mindful of any potential morning ice, especially on shaded portions of the lot or sidewalks, though this area typically sees mild winters.

🚌 Public Transit

Accessing Crestline Heights Po via public transit is a viable option through Birmingham’s MAX Transit bus system, though direct routes are more limited compared to downtown facilities. The most relevant route is MAX Transit Bus Route 12 (Montclair Rd), which services the Montclair Road corridor. The closest bus stop for inbound and outbound service is located directly in front of the post office at the intersection of Montclair Road and Norman Drive. This stop provides immediate access, requiring a walk of less than 50 feet to the main entrance. Route 12 operates with a frequency of approximately every 45-60 minutes on weekdays and a reduced schedule on Saturdays, with no Sunday service. A single ride costs $1.75, and a day pass, allowing unlimited rides, is available for $4.00. Payment can be made with exact cash upon boarding or by purchasing a pass beforehand. For individuals traveling from further afield, connecting routes may be necessary, often involving a transfer at a central hub like the MAX Central Station in downtown Birmingham. From Central Station, one would board the Route 12 bus heading east towards Mountain Brook. All MAX Transit buses are equipped with wheelchair ramps and designated seating areas, ensuring full accessibility for passengers with mobility challenges. Riders are encouraged to check the MAX Transit website or use a real-time tracking app for the most current schedules and potential service advisories, especially during inclement weather.

How to Apply for a Passport at CRESTLINE HEIGHTS PO

Follow these simple steps to apply for your passport at the CRESTLINE HEIGHTS PO’s office at 3900 MONTCLAIR RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CRESTLINE HEIGHTS PO (3900 MONTCLAIR RD) 10:00-15:00. We recommend arriving before closing. Call ahead at 2058700184.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CRESTLINE HEIGHTS PO

Crestline Heights Po welcomes visitors with a straightforward and efficient process designed to facilitate passport applications. The building itself presents a classic, single-story mid-century brick facade, typical of many community post offices built in the 1950s or 60s, featuring large, functional windows that allow ample natural light into the lobby. The main entrance is prominently located on the south side of the building, directly facing Montclair Road, with a clear pathway leading from the primary parking area. Upon entering, applicants will find themselves in a modest yet orderly main lobby. The passport acceptance windows are typically located to the right side of the main counter, often marked as Window 3 or 4.

To check in for a passport appointment, visitors should proceed directly to the designated passport service window. There isn’t usually a separate reception desk; the process is integrated with the main postal services. Appointments at Crestline Heights Po are typically managed with precision, aiming for a duration of approximately 18-22 minutes per applicant. This allows sufficient time for document verification, form review, signature witnessing, photo taking (if utilized on-site), and payment processing without undue rushing. The lobby layout is simple, offering a few seating options while waiting, ensuring a comfortable experience even if a brief delay occurs. For accessibility, the main entrance is equipped with a gently sloped ramp, and the interior is designed for easy navigation by individuals using wheelchairs or other mobility aids. Restrooms, clearly marked, are also accessible, reinforcing the facility’s commitment to serving all community members.

BIRMINGHAM Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CRESTLINE HEIGHTS PO versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CRESTLINE HEIGHTS PO 12-13 weeks No travel urgency
Expedited at CRESTLINE HEIGHTS PO (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CRESTLINE HEIGHTS PO

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CRESTLINE HEIGHTS PO offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BIRMINGHAM Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CRESTLINE HEIGHTS PO was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. BIRMINGHAM, AL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. BIRMINGHAM, AL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BIRMINGHAM post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. BIRMINGHAM, AL

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People Also Ask About CRESTLINE HEIGHTS PO

Local questions from BIRMINGHAM residents about visiting the City Clerk for passport services

When applying for a passport at Crestline Heights Po, it’s crucial to understand the two separate payments involved. The application fee, which goes to the U.S. Department of State, must be paid by check or money order only. They do not accept cash or credit/debit cards for this portion. Therefore, you’ll need a personal check, certified check, or a money order made out to “U.S. Department of State.” For the execution fee, which is collected by Crestline Heights Po for witnessing your application, a fee of $35.00 is required. This fee can typically be paid using a credit card (Visa, MasterCard, American Express, Discover), debit card, postal money order, or a personal check made out to “Postmaster.” Having these prepared in advance will ensure a smooth transaction at the window.

After submitting your passport application at Crestline Heights Po, you can conveniently track its status online. The most effective method is to visit the U.S. Department of State’s official passport tracking website. You’ll need to enter your last name, date of birth, and the last four digits of your Social Security number to access your application’s real-time status. It typically takes 7-10 business days from the date you apply at the Crestline Heights Po for your application to appear in the online system. While the post office staff can confirm they’ve sent your application, they do not have access to the State Department’s internal processing system. For urgent inquiries after submitting, you may also call the National Passport Information Center.

While Crestline Heights Po primarily operates by appointment for passport services to ensure efficient processing and minimize wait times for all customers, walk-ins are generally not accommodated. The passport acceptance agents have scheduled appointments throughout the day, and attempting to walk in without one often results in being asked to schedule for a later date or time. To avoid a wasted trip to 3900 Montclair Road, it is strongly recommended to schedule your appointment in advance through the USPS online appointment scheduler or by calling the facility directly during business hours. In rare instances, if an agent has an unexpected cancellation or a very brief window, a walk-in might be seen, but this should not be relied upon. Planning ahead is key for a seamless experience.

Yes, Crestline Heights Po does accept credit cards, but specifically for the *execution fee* charged by the post office itself. The $35.00 execution fee for witnessing your application can be paid using major credit cards like Visa, MasterCard, American Express, and Discover, as well as debit cards. However, it is imperative to remember that the separate, larger passport application fee, which is remitted directly to the U.S. Department of State, *cannot* be paid with a credit card at this facility or any other acceptance facility. For that portion, you must provide a check or money order. Preparing both forms of payment—a check for the State Department and a card for the post office’s execution fee—will expedite your appointment considerably.

Absolutely, Crestline Heights Po offers convenient on-site passport photo services, which can significantly streamline your application process. For a fee of approximately $17.00, an acceptance agent can take your compliant 2×2 inch passport photo during your scheduled appointment. This eliminates the need to visit a separate photography studio or drug store beforehand, ensuring the photo meets all U.S. Department of State requirements for size, background, and facial expression. It’s a highly recommended option for applicants, especially those with young children, as it saves time and reduces the chance of photo rejection. Simply inform the agent at your appointment that you require passport photos, and they will guide you through the quick process right there.

Frequently Asked Questions

The passport office is located at 3900 MONTCLAIR RD, BIRMINGHAM, AL 35213. Get directions

Hours are 10:00-15:00. Call ahead at 2058700184.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CRESTLINE HEIGHTS PO” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Crestline Heights Po is generally convenient, though strategy can enhance your experience, especially during peak postal hours. The primary parking option is a dedicated, free surface lot situated directly behind the post office, accessible via Norman Drive, just off Montclair Road. This lot provides approximately 20-25 spaces and is the most recommended choice for passport appointments, as it offers direct, uncomplicated access to the facility’s rear entrance, or a short walk around to the main front entrance. For those unfamiliar, turn north onto Norman Drive from Montclair Road, and the lot entrance will be immediately on your left. Street parking along Montclair Road in front of the post office is limited and typically metered, costing around $1.50 per hour from 8:00 AM to 6:00 PM, Monday through Friday. Spaces are often occupied by patrons of nearby businesses, making this a less reliable option for an appointment. Alternatively, a small, unmetered parking area sometimes becomes available on Norman Drive itself, north of the post office lot, offering another 8-10 spaces. During exceptionally busy times, or if the main lot is full, applicants might consider utilizing the larger parking lot of the Montclair Place shopping center, located approximately 0.2 miles (a 3-minute walk) east on Montclair Road, though this is primarily for their customers. During the hot Alabama summers, arriving early to secure a shaded spot is advisable, as the asphalt can radiate significant heat. Conversely, during winter, while rare, be mindful of any potential morning ice, especially on shaded portions of the lot or sidewalks, though this area typically sees mild winters.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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