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Lost, stolen & damaged passport answers

Lost or Stolen Passport FAQs

Clear answers on replacing a lost, stolen or damaged U.S. passport fast: reporting it, Forms DS-64 and DS-11, fees, documents and travel, backed by official State Department sources.

Reviewed by Philip Diack, Founder¡ Updated October 22, 2026¡ 31 questions¡ Official sources linked

Your passport replacement: speed & price
+ $216.87 government fee for an adult passport, plus the $35 acceptance fee paid where you sign
Business days, from when we receive your documents
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Passport replacement questions: quick answers
What should I do if I lost my passport?
Report it with Form DS-64 so no one else can use it, then apply for a replacement with Form DS-11.
Full answer ↓
What is the fastest way to replace a lost passport?
Use an expedited service that couriers your application to a passport agency.
Full answer ↓
How much does it cost to replace a lost passport?
Three parts: our service fee (Emergency $449, Rush $349, Priority $249, Essential $199), the government fee ($216.87) and a $35 acceptance fee where you sign.
Full answer ↓
What documents do I need to replace a lost passport?
Proof of U.S. citizenship, a photo ID, photocopies of both, one photo, Form DS-64 and Form DS-11.
Full answer ↓
How does your lost passport replacement service work?
Order online, sign in person in about 15 minutes, send it to us, and we do the rest.
Full answer ↓
What counts as a damaged passport?
Water damage, torn or missing pages, a hole punch, unofficial markings, or a damaged photo page or chip.
Full answer ↓
Do it yourself
Report the loss on Form DS-64, fill in Form DS-11, sign it in person and wait. Routine processing currently takes 4–6 weeks, or 2–3 weeks expedited, plus shipping each way.
Let us handle it
We prepare your DS-11 and lost-passport report together and check every document before you sign. You sign in person, send it to us, and our courier takes it to a passport agency, as fast as 3-4 Days.

What to do if you lose your passport

What should I do if I lost my passport?

Report it with Form DS-64 so no one else can use it, then apply for a replacement with Form DS-11.

Act quickly: reporting it cancels the passport in the State Department’s system. We prepare both forms together, check your documents, and get your replacement back as fast as 3-4 Days from when we receive your signed application.

How do I report a lost or stolen passport?

With Form DS-64, the Statement Regarding a Lost or Stolen Passport.

When you’re replacing the passport, the DS-64 goes in with your DS-11 application, and we prepare both for you. If you’re not replacing it yet, you can report it to the State Department on its own.

Can I report a lost passport online?

Yes, the State Department lets you report a lost or stolen passport online.

If you’re also replacing it, there’s no need to do it twice: we include the DS-64 report with your replacement application so reporting and replacing happen in one step.

Do I need a police report for a stolen passport?

No, it isn’t required, but it’s useful to have.

Form DS-64 asks how the passport was lost or stolen. A police report can support that and may help with travel insurance claims, but your replacement doesn’t depend on it.

Is a lost passport a big deal? What can someone do with a stolen one?

It matters because a passport proves your identity, and someone could try to misuse it.

Reporting it cancels it in the State Department’s system, so it can no longer be used to travel. Report it as soon as you know it’s gone, and watch your accounts as you would for any lost ID.

What if I find my passport after reporting it?

Once reported, it’s cancelled for good and can’t be used to travel, even if you find it.

Keep using your replacement. If you find it before you’ve reported it and it’s undamaged, you can keep using it, or renew it if it’s close to expiring.

We prepare your lost-passport report and replacement together, so it’s one step.Replace my passport →

How fast can you replace a lost passport?

What is the fastest way to replace a lost passport?

Use an expedited service that couriers your application to a passport agency.

Our fastest speed, Emergency Expedited, returns your replacement in 3-4 Days from when we receive your signed application, and we prepare both the DS-11 and the lost-passport report so nothing holds it up. Doing it yourself, the State Department currently quotes 4–6 weeks routine or 2–3 weeks expedited, plus shipping each way.

How long does it take to replace a lost passport?

With us: Emergency 3-4 days, Rush 6 days, Priority 8 days, Essential 12 days, counted in business days from when we receive your signed application.

A lost or stolen replacement moves at the same speed as any other passport with us, and comes back by tracked overnight delivery. There’s no extra wait for the lost-passport report.

I lost my passport and fly in a few days. Can you help?

Very likely, yes. Call us at 800-860-8610 first so we can confirm what’s possible for your date.

Then choose Emergency Expedited, our fastest speed at 3-4 Days. The sooner you sign your DS-11 and send it to us, the sooner your replacement is back in your hands.

I lost my passport and fly tomorrow. What can I do?

Call us at 800-860-8610 first. A next-day flight is usually too soon for a replacement.

A lost passport needs a new application signed in person plus the lost-passport report, so most travelers move their flight and choose our Emergency Expedited speed, 3-4 Days. We’ll tell you honestly what’s possible for your date.

Need it fast? Our fastest speed gets your replacement back in 3-4 Days.See replacement speeds →

Lost passport replacement cost

How much does it cost to replace a lost passport?

Three parts: our service fee (Emergency $449, Rush $349, Priority $249, Essential $199), the government fee ($216.87) and a $35 acceptance fee where you sign.

Our service fee depends on the speed you choose. The government fee already includes the State Department’s expedite fee and 1–2 day return delivery. You see our fee and the government fee before you pay.

Is there a fee to report a lost passport?

No. Reporting a lost or stolen passport is free.

You only pay for the replacement: our service fee, the government fee and the $35 acceptance fee where you sign.

Does replacing a lost passport cost more than renewing?

Slightly: the government fee is the same, but a replacement adds the $35 acceptance fee.

That’s because a replacement uses Form DS-11, signed in person, while a renewal with Form DS-82 doesn’t need an in-person step. Our service fees and speeds are the same for both.

Our fee and the government fee are shown separately before you pay.See my replacement price →

Documents to replace a lost or stolen passport

What documents do I need to replace a lost passport?

Proof of U.S. citizenship, a photo ID, photocopies of both, one photo, Form DS-64 and Form DS-11.

Proof of citizenship is usually a certified birth certificate, Consular Report of Birth Abroad or naturalization certificate. Bring the originals and a photocopy of the front and back of each, and leave the DS-11 unsigned until you’re in front of the acceptance agent. We prepare both forms and check the rest.

What if my ID was lost along with my passport?

Bring another government photo ID if you have one; if not, the State Department accepts other evidence.

That can be a combination of documents such as a Social Security card, credit cards and a person who has known you for at least two years to vouch for you. Tell us your situation and we’ll confirm exactly what to bring.

What if my birth certificate was lost too?

Order a certified copy from the vital records office in the state where you were born.

Most states let you order online, and some offer expedited copies. A hospital or souvenir certificate won’t be accepted, so it must be the certified copy.

Do I need a new passport photo?

Yes. One 2x2 inch color photo, taken in the last 6 months, on a plain white or off-white background.

No glasses, no hats unless for religious or medical reasons, and no filters or edits. We check your photo before you sign so it doesn’t hold up the replacement.

Can I renew a lost passport instead?

No. A renewal needs your current passport, so a lost one is replaced with Form DS-11 instead.

With us it moves at the same speeds as a renewal, as fast as 3-4 Days.

We check every document and photo before you sign, so nothing comes back.Get my documents checked →

How our lost passport replacement service works

How does your lost passport replacement service work?

Order online, sign in person in about 15 minutes, send it to us, and we do the rest.

First, tell us what happened and choose your speed. Second, we prepare your DS-11 and DS-64 and check your documents. Third, you sign in person at an acceptance facility, such as a post office, then send the application to us with our prepaid overnight label. Our courier takes it to a passport agency and your replacement comes back by tracked overnight delivery.

What do you do, and what do I do?

We prepare, check, submit and track. You sign in person once and send the application to us.

We prepare your DS-11 and lost-passport report, review your documents and photo, and coordinate courier submission to a passport agency and tracked return. You sign the DS-11 in front of an acceptance agent and send everything to us. Approval is always the State Department’s decision.

Do I have to go in person to replace a lost passport?

Yes, once. Form DS-11 is signed in front of an acceptance agent, which takes about 15 minutes.

Everything else, from preparing your forms to courier submission and tracked return, we handle.

Will my replacement passport have the same number?

No. A replacement passport has a new passport number.

Update the number anywhere it’s saved, such as airline bookings, Global Entry or other trusted traveler programs, and any visa or travel authorization applications.

We prepare your forms and courier your application to a passport agency.Replace my passport →

Replacing a damaged passport

What counts as a damaged passport?

Water damage, torn or missing pages, a hole punch, unofficial markings, or a damaged photo page or chip.

Normal wear, like a bent cover or worn edges, is fine. A damaged passport can be refused for travel, so it needs replacing.

Can I travel on a slightly damaged passport?

It’s a risk. Airlines and border officers decide on the spot.

A passport they consider damaged can get you refused boarding or entry. If yours has water damage, tears or a damaged photo page, replace it before you travel; with us it takes days, not weeks.

How do I replace a damaged passport?

With Form DS-11, in person, and you send the damaged passport in with your application.

We prepare the form, check your documents, and courier your application to a passport agency, as fast as 3-4 Days.

My passport went through the washing machine. Can I still use it?

Probably not. Water damage usually means the passport needs replacing.

Even if the pages dried out, warping, smudged ink or a damaged chip can get it refused at check-in or the border. Replace it before your next trip.

Damaged passport? Replace it before your trip, as fast as 3-4 Days.Replace my passport →

Lost passport abroad and special cases

What if I lose my passport abroad?

Contact the nearest U.S. embassy or consulate; they replace passports for U.S. citizens abroad.

They can issue emergency passports for urgent travel home. Once you’re back in the U.S., we can get you a full replacement passport fast.

What happens to visas in my lost passport?

They can’t be used once the passport is reported lost; you’ll usually need to apply again.

Some countries can transfer a visa to a new passport, others require a new application. We handle visas for any destination, so tell us where you’re going.

My child’s passport was lost. What do we need?

The same replacement forms, plus the usual consent rules for a child under 16.

Both parents attend with the child, or one parent sends a notarized Form DS-3053. See our child passport page for the full consent rules; we handle the replacement at the same speeds.

I lost my passport card. Can you replace it?

Yes. A lost passport card is reported and replaced the same way as a book.

You can also apply for a book at the same time. The card works for land and sea travel to Canada, Mexico, the Caribbean and Bermuda, but not international flights.

Can you help if I’m not a U.S. citizen?

Replacing a U.S. passport is only for U.S. citizens.

If you’ve lost another country’s passport, that country’s embassy or consulate replaces it. We can still help with your travel: we handle visas for travelers of any nationality.

Back home and need a full passport fast? See our speeds and start online.Replace my passport →
Need your passport replacement fast?
We prepare your application, check every document before it’s submitted, and courier it to a passport agency, as fast as 3–4 days.
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PassportsAndVisas.com is a private company and is not a government agency. Government fees are set by the U.S. Department of State and are shown separately from our service fee.