Please provide one clear copy of your passport's information page.
You will need to provide a color COPY of your Green Card (Permanent Resident Card) or other proof of legal status in the United States.
If your US visa is in your passport, as in most cases, then that passport MUST be sent.
PLEASE NOTE: At the discretion of the Embassy/Consulate they reserve the right to ask for the original Green Card or Visa.
Once gathered, please EMAIL your passport copy, proof of US residency copy, and travel itinerary to your personal account manager for processing. You will NOT need to ship any physical documents for this visa. Your loose-leaf travel document will be shipped to you upon visa completion.
The Cuba entry visa will be a loose-leaf document that you must carry with you during your travel to Cuba. You must keep both sides of the loose leaf visa. One side will be surrendered at the port of entry and the other will be needed in order to exit Cuba.
The individual who handled my visa processing, Karen, was very professional and efficient. When some issues came up on the weekend and she wasn't in the office, the person in charge of the office for the weekend, Jessica, was extremely kind, patient and helpful in dealing with my situation. I appreciated this very much, and I would definitely recommend this service.