| Public Hours of Operation | By Appointment Only 8:00 a.m. to 3:00 p.m. Monday through Friday (except Federal holidays) |
| Public Telephone Number | (Automated appointment line and general recorded information available 24 hours/7 days) 1-877-487-2778 |
| Address | Claude Pepper Federal Building 51 S.W. First Avenue, 3rd Floor Miami, FL 33130 |
| Region Served | Florida, South Carolina, and the U.S. Virgin Islands |
| Directions | Car: From Miami International Airport, take 836 Expressway east to I-95 South. Take exit 2C (Miami Avenue) and stay in the left lane past the fork in the road and make the first hard right before the traffic light. Continue to bear to the right. You will now be headed west. Proceed west for two blocks to S.W. 2nd Avenue and make a right. Park and walk east from the parking lot to S.W. First Avenue and First Street. The building will be on your left. It sits at the corner of S.W. First Avenue and First Street.
Taxi: From Miami International Airport - taxis available at all times. MTA: Take any MTA route that goes downtown Miami to Flagler Street and S.W. First Avenue or S.W. First Avenue and First Street. The Federal Building sits at the corner of Flagler Street and S.W. First Avenue and S.W. First Avenue and First Street. |
- You will need your Social Security Number.
- Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
- Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
- Upon entry to the building, you will go through security, including metal detectors.
- Take the elevator to the 3rd floor.
- Go to the Information Counter (Window #1) where your appointment will be verified.
- You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
- Please take a seat.
- When your number is called and/or appears on the television monitor, go to the number of the window indicated.
