| Public Hours of Operation | By Appointment Only 8:30 a.m. to 3:30 p.m. Monday through Friday (except Federal holidays) |
| Public Telephone Number | (Automated appointment line and general recorded information available 24 hours/7 days) 1-877-487-2778 |
| Address | George Thomas "Mickey" Leland Federal Building 1919 Smith Street, Suite 1400 Houston, TX 77002 (Use the entrance located on 1919 Louisiana Street.) |
| Region Served | Texas, Oklahoma, Kansas and New Mexico |
| Directions | Car: From George Bush IAH, take JFK Blvd. to Beltway 8 (Sam Houston Tollway) west. Take the Downtown Houston exit onto I-45 South. Stay on I-45 South, take the McKinny Street exit, go 1 block to Smith Street. Turn right onto Smith Street and follow Smith Street to Pierce Street. The building is on the left.
From Hobby Airport, turn right onto Airport Blvd., travel on Airport Blvd. to I-45. Go under the freeway and enter the freeway going north. Take the St. Joseph Parkway exit off the freeway, follow St. Joseph Parkway to Louisiana Street. The building will be directly across the street. Taxi: From George Bush IAH and William P. Hobby Airports - taxis available. Travel time from George Bush Airport is approximately one hour, and, from Hobby Airport is approximately 30 minutes. |
- You will need your Social Security Number.
- Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
- Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
- Upon entry to the building, you will go through security, including metal detectors.
- We are located on the 14th floor, Suite 1400.
- Go to check-in/information. Your appointment will be verified.
- You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
- Please take a seat.
- When your number is called and/or appears on the television monitor, go to the number of the window indicated.
