| Public Hours of Operation | By Appointment Only 8:30 a.m. to 4:30 p.m. Monday through Friday (except Federal holidays) |
| Public Telephone Number | (Automated appointment line and general recorded information available 24 hours/7 days) 1-877-487-2778 |
| Address | Tip O'Neill Federal Building 10 Causeway Street, Room 247 Boston, MA 02222 |
| Region Served | Massachusetts, Upstate New York, Rhode Island, Vermont, New Hampshire, Maine |
| Directions | The Boston Passport Agency is located in Boston's North end next to the Fleet Center and I-93. From Logan Airport , take the Callahan Tunnel/Boston to I-93 North. Go one exit on I-93 (stay right) and take the first exit for Causeway Street. Go left at the bottom of the ramp and the Tip O'Neill Building is located one block down on the right next to the Fleet Center.
From the North on Route I-93 , drive south on I-93, use exit 26A and follow the access road. As the access road turns right, look for the signs to Cambridge and North Station on the right and take that exit. At the set of lights go left and at the next set of lights go left again. Go straight through the next set of lights following the signs for North Station and the Fleet Center. After a short distance you will be directly behind the Federal Building, which is next to the Fleet Center/North Station. There is ample parking in the area. |
- You will need your Social Security Number or your confirmation number.
- Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
- Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
- Upon entry to the building, you will go through security, including metal detectors.
- Take the elevator to the 2nd floor, Suite 247.
- Go to check-in/information. Your appointment will be verified.
- You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
- Please take a seat.
- When your number is called and/or appears on the television monitor, go to the number of the window indicated.
