Passports and Visas.com® : Money Back Guarantee

Money Back Guarantee

Simply put, we guarantee to deliver your passport or visa to you in time for your trip - guaranteed!

Passports and Visas.com's service includes assisting you in correcting any errors or problems with your application materials to prevent processing delays. If the government informs us of issues or problems that may jeopardize the return of your travel documents in time for your trip, we guarantee to notify you within 1 hour of having any problems relayed to us. In most cases, our experience in dealing with the Passport Agency and embassies allows us to resolve the impending issue and allow you to make your trip.

If we do not return your passport or visa prior to your departure due to our error, then we will return all fees (ours and the governments) to you.

Disclaimer :

Please note that all aforementioned requirements, processing times, and fees are based upon Passports and Visas.com's previous experience, and may vary according to the answers in your application, and are subject to change without notice. The issuance of a travel document is entirely at the discretion of the issuing authority, and each country's immigration officials make the final entry decision even with valid documentation. Passports and Visas.com makes no guarantee that any issuing authority will issue any document in a timely manner; our guarantee is limited to us taking reasonable actions to foster issuance of your document within the time specified. By sending applications to Passports and Visas.com, you accept the above and specifically hold that Passports and Visas.com is not liable for the action or inaction of any government body, nor for any delays, loss of documents or materials occasioned by such services or by any delivery services such as FedEx, UPS, or the US Postal Service.. Damage compensation is not available.

Questions or Comments ? info@passportsandvisas.com